Aqua Pets

The place is now under new management. The guy who owns it is very patient and honest. Even though his shop was crowded he took his time and answered all of my questions without looking impatient. He even cautioned me to buy fewer fish/inverts than I planned to keep my tank healthy. Coral selection is great and everything is reasonably priced. One of the best aquatic stores in Omaha!

Very disappointed with Aqua Pets. Went in yesterday to buy a fish. I have NEVER had a fish and made this clear to the gentleman that helped me. Told him I wasn't even sure I had made the decision to buy one yet and was just looking. He proceeded to show me a Betta fish and talked me into buying one. He told me all I would need was the fish, this $40 tank with a water fountain, PRIME, and Betta food. I very clearly asked him if I would need a heater or anything to test PH levels (I have friends with fish) and he said "no, a betta should last for 10 years". I awoke this morning to "Charlie" hiding in the back of the bowl. After not moving for four hours I was sure he was dead. In my attempt to get him out of the bowl, he started swimming. After many hours of research online, I now how that this guy at Aqua Pets really took me for a ride. Not only are Betta fish not "beginner" fish, but they also require a heater, should not be in a tank with water fountain, as they do not work well with current, etc, etc. Big picture is that I'm never annoyed and I feel like I've been "taken".

So far so good! My fiance and I wanted to start a new fish tank and this was the first place we went. The employee there was very knowledgable and helped us get started. Now the fish tank is looking awesome and doing very well.

We had a great experience at the store with a guy named J who helped us pick out all of our fish. But all of the fish died. A week prior to going to aqua pets we had our water tested at petco and purchased two aggressive fish from them. Then a week later we purchased SEVEN fish (3 Species) from aqua pets which were aggressive. Within 10 days all of the 7 fish were dead and the petco fish were swimming fine. I called the store and the guy I spoke with said "huh you prolly have bad water", when I told him we had it tested he promptly told me the store had a TWO DAY return period. What a crock store, we thought we were shopping quality but instead were left with $60 worth of dead fish.

Went in to but some bulkheads for my aquarium had just gone to Nebraska aquatics supply and they only had one left. Aqua pets had the ones i needed, I went to pick some up, talk to the guy working there and I tell him I need 4 and ask how much they are, guy tells me the price.... I look at him like are you crazy, and say I just bought some at another place for half the price..... he replies with a smart comment and says "I'm only making a couple of bucks I have to pay the light bill" So I said no thanks, I'll look else where. It's not the price that made me leave it was the attitude he had, the guy was a total douche. I will not be going back ever again.