Sandra Albright, DVM

Pet Hospital North Carolina Wake County Raleigh Southwest Raleigh Jones Franklin Road

1112 Jones Franklin Rd, Raleigh, NC 27606, USA

3.0

As a dog owner, we love our animals as if they were our children. Before my latest experience at Crossroads, I had nothing to say but positive things, but in the moment I TRULY NEEDED my trusted vet they were apathetic. I've been taking my beloved dog to them since she was 8 weeks old, always following a strict routine of shots, visits, and checkups. Around 7:30am while my dog was outside, she was bit by a venomous copperhead snake with severe swelling and pain. I called my "trusted" vet and after putting me on hold for 5 minutes I explained the condition in detail. Was put on hold again and then told they're not sure if they could see me today because they were booked (huh?). I clearly explained the urgency and was put on hold for a couple more minutes while the front desk person checked with the doctor, then told my dog could be seen later in the afternoon. Not exactly what you need in an emergency, right? What if this was a HUMAN? I asked then for referrals of other vets and was told "hold on". Put on hold again. Then was greeted with, "There are a few vets around. You can probably google them". Uhhhhhhh what in the.... I called another vet and they immediately told me to come in. At the other vet, the actual doctor was waiting there for me and not an NC State student (as there are a lot of them at Crossroads in my experience) and saw me RIGHT away. Sorry Crossroads Veterinary Hospital, you've lost my business and everyone that I know. My pet is in safer hands now.

John Kilgore

Overview

(919) 851-8979
www.mycrossroadsvet.net

Pet Hospital

State

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Welcome to Sandra Albright, DVM

Welcome to the introduction of the veterinary practice associated with Sandra Albright, DVM, located at 1112 Jones Franklin Rd, Raleigh, NC 27606, USA. Operating as a Pet Hospital, this clinic provides veterinary care to the local community. You can reach them at (919) 851-8979 or +1 919-851-8979.

As a Pet Hospital, the practice under Sandra Albright, DVM, aims to serve the healthcare needs of your animal companions. Typically, a veterinary practice offers a range of services to ensure the well-being of pets, including preventative care, diagnostics, and treatment of illnesses and injuries. While the specific services offered by Sandra Albright, DVM, are not detailed in the provided information, it is common for such facilities to provide routine check-ups, vaccinations, parasite control, and potentially surgical and dental procedures.

Our Environment:

The provided information does not describe the physical environment of the clinic. Generally, a Pet Hospital like this would have examination rooms for consultations, and potentially areas for diagnostics such as imaging and laboratory work, as well as treatment and recovery spaces. The goal of such an environment is to be clean, organized, and conducive to providing medical care for animals.

Our Services:

Based on the category of "Pet Hospital," it can be inferred that Sandra Albright, DVM, offers various veterinary services. Typically, these include:

Preventative Care: This usually involves routine health examinations, vaccinations, and recommendations for parasite control (fleas, ticks, heartworms).
Diagnostics: This can include laboratory tests (blood work, fecal exams, etc.) and imaging (X-rays).
Medical Treatment: Addressing illnesses and managing chronic conditions.
Surgery: Many veterinary hospitals offer surgical procedures, ranging from routine spays and neuters to more complex surgeries.
Dental Care: Including teeth cleaning and management of dental diseases.

However, the provided information does not specify which of these services are offered by Sandra Albright, DVM.

Our Features:

Without positive customer reviews, it is challenging to highlight specific positive features. However, operating as a veterinary practice under a licensed DVM suggests a commitment to professional medical care for pets in the Raleigh area. The longevity of a practice can sometimes indicate an established presence in the community. The single negative review provided does raise concerns regarding emergency responsiveness and client service in urgent situations.

One customer shared a concerning experience regarding the handling of a pet emergency. According to this review, when the pet was bitten by a venomous snake, the response from the front desk was perceived as apathetic, with the owner initially being told they were unsure if they could see the dog that day due to being booked. Despite the urgency being emphasized, the owner was informed that the dog could be seen later in the afternoon. The reviewer also mentioned a lack of immediate referrals to other veterinary options, which led the pet owner to seek care elsewhere. This experience, while from a single customer, is important to note for potential users, particularly regarding emergency care expectations.

Promotional Information:

The provided text does not include any information about current promotions or special offers at the veterinary practice of Sandra Albright, DVM. It is common for veterinary hospitals to occasionally offer discounts for new clients or specific services. To inquire about any potential promotions, it would be best to contact the clinic directly at (919) 851-8979.

In summary, Sandra Albright, DVM, operates a Pet Hospital at 1112 Jones Franklin Rd in Raleigh, NC. While specific details about the environment and a comprehensive list of services are not provided, as a veterinary practice, they likely offer a range of medical care for pets. It is important for potential clients to be aware of the negative customer experience shared regarding emergency response. For further information about the services offered and the clinic's approach to care, please contact them directly at the provided phone number.