Advanced Veterinary Hospital

We have been using AVH for many years and have nothing but admiration for their superb compassion and professionalism. Their staff are all respectful and I cannot imagine a better veterinary service for my pets. Well recommended!

The company used to be good, but lately it has not been the best. We have been waiting at least 16 days for the elusive call back. All of this for ear drops. I also reported to Google they are now closed on Saturdays. Did you lose the interest in caring of animals they way you should? I'm now looking for a different vet that will show compassion and look out for the health of my pets.

Just so you know, if you write a bad review they will drop you as a client lol. I had another cat that needed to go in since this was his current vet that had all of his curreht records. I called last week for an appointment and the receptionist fumbled around when I told her who I was and said she would call me back. Of course she never did. -July 2024: A few years ago, I saw Dr. Dieter for the first time when they were still doing visits from the car-I had brought in a very sick stray cat. Dr. Dieter was very rude to me and even swore at me as he was walking away from my car. Dr. Kern (Whom I only got to see one time and she was great that's why I went back) actually called me and told me to give him another chance, which I did. Last week, I called regarding my cats seizure medicine. They told me they would call me back the next day. They did not. Eight days later I had to call and ask what was going on. I was told he due for his Annual. That confused me as Dr. Dieter told me we could do every two years. At Bowie's last annual exam, Dr. Dieter told meTO MY FACE Bowie's blood work looks good and he's OK doing every two years for bloodwork because Bowie is so young, he's only three. Today, I had to call them back right before closing again because no one got back to me after my initial call at 11am--and the receptionist says she talked to Dr. Dieter and he said he never said that Bowie can go in every 2 years instead of 1. Calling me a liar. at least he could've said he doesn't remember telling me that.. Why was this information not put in Bowie's notes a year ago?? Why is Dr. Dieter going back on his word? Also, I am not a liar. Why would I make this up? If somebody can't remember what they tell patients, they should probably retire. This is so infuriating and unprofessional. I Have been coming here for years with multiple cats and have spent so much money. Just to be called a liar because he doesn't remember something and nobody thought that was good information to put it in my notes?? I will be taking all of my cats down the street to Tarpon animal Hospital. They are cheaper anyway and I doubt they go back on their word and call their patients liars. If you are told anything here regarding a situation like this, I would get it in writing or put in your notes because theres a good chance you will be called a liar and they will go back on their word. Now, I have to hurry and get Bowie into the other vet because they wasted a week and a half half of my time and he is low on his life-saving medicine. The woman answering the phone today was also rude. Unbelievable.

Have an appointment to uthenize my Moms dog been sitting in the room for over 45 minutes...this is excruciating!!! Finally the (owner) doctor comes in and starts to argue with me because I'm upset on how long it took... Really? I will never ever go back there for any of my animals needs and care.

I spent over thousands to find our what was wrong my dog Trooper Dr Dieter did not tell me how bad he was or I would have have made that sad choice. He gave me HOPE. There wasn't any. Trooper died in front of me at home !!!!!! I called to speak to Dr.Dieter and I asked why didn't you tell h Me he was doing so bad. He died in front of me. I called to talk to Deiter and he was NOT SYMPATHETIC. His response was WHAT DO YOU THINK IM GOD.. I WAS SHOCKED and he was highly recommended. Terrible experience I lost my canine soulmate. I want a dog but just can't This happened last year and My heart is broken 💔 He should told me how bad he was doing. I will never forgive!!!!!! What j Kind of a vet does this? This happened last year and it still haunts me. I want another dog but so afraid