Xtreme Mundial Birds ico

Xtreme Mundial Birds

Pet Store Near MeNevadaClark CountyLas VegasEast Desert Inn Road

3780 E Desert Inn Rd, Las Vegas, NV 89121, USA

3.0

I purchased a blue and gold macaw for my son on 6/20/2020. We we're so happy to add an additional family member to our home. While we we're at the pet store, I asked the man if there might be something wrong with the baby bird because he was not as active and alert as the other macaw in the bin. The man replied no, its just a baby bird. My son and I (this was our first bird) took the baby bird and fed the baby bird as we were advised from the owner of the shop. Unfortunately, the baby bird passed away on 7/01. Before the baby passed I rushed him to a vet to help the baby bird (2 months old). Once we arrived the vet stated baby bird was too skinny and had such low glucose that it din't even read the results on glucose meter. I'm sincere and I do blame myself for purchasing a bird for $3.300 that I didn't know much about. When we brought the baby home we did everything that we were advised to do. Now that I do look back I can honestly say that I'm 95% certain that we got a baby bird that was ill. The worst part is not the money, even though it'll take me months to pay this off, but the principles that the baby bird was too mellow and now that I know a bit more, birds should be curious and perky. My son and I have a broken heart when baby passed at the vet, but why was the owner not upfront with us? He also advised me (several time) that once we leave the pet store, that whatever happens to the baby it's not his responsibility. I really feel that he was out for the money and nothing else. He seemed like a nice guy, but please learn from my mistake and make sure the bird you may purchases is good in health.

Wladisla Handelman
  • Overview
  • (702) 434-5736

Xtreme Mundial Birds Introduce

If you are looking for a "Pet Store Near Me" specializing in birds in the Las Vegas area, Xtreme Mundial Birds is located at 3780 E Desert Inn Rd, Las Vegas, NV 89121. They can be contacted at (702) 434-5736 or +1 702-434-5736.

However, it is crucial for potential customers to be aware of serious negative feedback from recent customer reviews. One customer recounts purchasing a blue and gold macaw that appeared unwell at the time of purchase. Despite raising concerns with the owner, they were assured the bird was simply a baby. Tragically, the bird passed away shortly after being taken home, and a veterinarian determined it was severely underweight with extremely low glucose levels. The customer expresses heartbreak and questions the owner's transparency, also noting the owner's statement about not being responsible for the bird's health once it left the store.

Another review details a negative experience with customer service over the phone, alleging that the store hung up on the caller and then refused to answer subsequent calls. This individual had not even had the opportunity to shop at the store but stated that this interaction indicated a lack of good customer service and deterred them from visiting.

Given these significant concerns raised in customer reviews regarding the health of the birds sold and the store's customer service practices, potential customers should exercise extreme caution and carefully consider this feedback before making any purchases from Xtreme Mundial Birds. No positive information regarding the store's environment, services, features, or promotions is available in the provided data.

Xtreme Mundial Birds Photos

Xtreme Mundial Birds 12
Xtreme Mundial Birds 12

Xtreme Mundial Birds Location

Xtreme Mundial Birds

3780 E Desert Inn Rd, Las Vegas, NV 89121, USA

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Reviews

I purchased a blue and gold macaw for my son on 6/20/2020. We we're so happy to add an additional family member to our home. While we we're at the pet store, I asked the man if there might be something wrong with the baby bird because he was not as active and alert as the other macaw in the bin. The man replied no, its just a baby bird. My son and I (this was our first bird) took the baby bird and fed the baby bird as we were advised from the owner of the shop. Unfortunately, the baby bird passed away on 7/01. Before the baby passed I rushed him to a vet to help the baby bird (2 months old). Once we arrived the vet stated baby bird was too skinny and had such low glucose that it din't even read the results on glucose meter. I'm sincere and I do blame myself for purchasing a bird for $3.300 that I didn't know much about. When we brought the baby home we did everything that we were advised to do. Now that I do look back I can honestly say that I'm 95% certain that we got a baby bird that was ill. The worst part is not the money, even though it'll take me months to pay this off, but the principles that the baby bird was too mellow and now that I know a bit more, birds should be curious and perky. My son and I have a broken heart when baby passed at the vet, but why was the owner not upfront with us? He also advised me (several time) that once we leave the pet store, that whatever happens to the baby it's not his responsibility. I really feel that he was out for the money and nothing else. He seemed like a nice guy, but please learn from my mistake and make sure the bird you may purchases is good in health.

Jul 04, 2020 · Wladisla Handelman

Called to ask about some types of bird and they hung up on me and then when I called back they refused to take my call. I havent had a chance to shop and this store but this tells me that they are not a place I want to go to. Very rude, this is not good customer service for someone looking to shop at they store for a pet bird. If I could give them zeros starts I would.

Sep 09, 2023 · Sinji S

Bought 2 IRN's about 8 months ago. Everything seemed fine until I went to pay. They overcharged and told me there is no medical guarantee. I should have known something was up then. Sure enough they started loosing feathers. Long story short they had beak and feather disease. I woke up today with my sons bird dead. A bird of that has a life span of around 30 years. If you know anything about beak and feather you know its extremely contagious. I'm sure most if not all birds that were in the store around 8 months ago have it. Avoid this place at all cost

Feb 15, 2021 · Kelly Simpson

About 4 months ago I got my 9 week old Male Ecluctus,Buddy, there, I'll tell you what they made it such a great experience, while I was waiting for him to be old enough they would run home to get him when I would just stop by.so I could see him, and gave me step by step instructions to finish the wiening. I credit the fact that I have without a doubt the coolest bird in the world to the love and care that the Mrs. gives each and every baby! And thanks for the great service and help since then, very knowledgeable staff.

Apr 23, 2019 · Greg Eden

I was told by my vet that they had seen some sick birds purchased at this place. Heard some sad stories and I personally experienced one myself and would not recommend this place to anyone. The owner speaks little English and ignored me while I was there playing on his phone the whole time. The birds in the back room stay in dirty cages, no toys and get no fruits or veggies. It’s all about money not love for the birds like some believe.

Sep 24, 2019 · Måñgø

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