Vet Wellcare Vaccinations Clinic at Pet Supermarket ico

Vet Wellcare Vaccinations Clinic at Pet Supermarket

Pet Store Near MeNorth CarolinaCumberland CountyFayettevilleTerry SanfordRaeford Road

2800 Raeford Rd, Fayetteville, NC 28303, USA

2.0

While Pet Supermarket is a great store, they are unfortunately affiliated with this horrible company known as Vet Wellcare. The nurses at the clinic were more interested in playing on their phones and talking with each other than they were in taking care of customers. The vet herself acted like she didn't even want to be there. I ordered some flea and tick pills from them for my dog on March 16th and was told that they would be in the mail in 7-10 days, not too bad considering they were cheap. It is now April 14th and we still haven't received any type of flea pill for our dog. On top of that I have called at least 4 separate occasions to their customer service line because that is the only way to get ahold of anyone with Vet Wellcare, each time I was told that my case hasn't been handled yet and that the managers would call me within 3 days. In short I will never go back to Vet Wellcare for anything, Pet Supermarket yes, their clinic, no.

Chris Haines
  • Overview
  • (855) 838-9355

Hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday 10:00 AM - 10:00 AM

Vet Wellcare Vaccinations Clinic at Pet Supermarket Introduce

As a local user searching for a "Pet Store Near Me," you might come across Vet Wellcare Vaccinations Clinic located within Pet Supermarket at 2800 Raeford Rd, Fayetteville, NC 28303, USA. This setup aims to provide a convenient solution for pet owners by combining a retail pet store with on-site veterinary services.

Pet Supermarket itself is generally known as a retail environment offering a wide array of pet supplies, including food, toys, grooming tools, and other essential items for various types of pets. Being situated within this established pet supply store, Vet Wellcare Vaccinations Clinic potentially benefits from the accessibility and foot traffic of pet owners already visiting to purchase goods for their animals. This co-location could offer a one-stop destination for both shopping needs and basic veterinary care.

However, it is crucial for local users to be aware of the experiences shared by other customers regarding Vet Wellcare Vaccinations Clinic specifically. Based on the available review, there appears to be significant concern regarding the service provided by the clinic. The review highlights issues related to the attentiveness of the nursing staff, the demeanor of the veterinarian, and significant problems with order fulfillment and customer service follow-up.

The customer review mentions that the nurses at the clinic seemed more preoccupied with personal activities than attending to customers. This raises concerns about the level of care and attention pets might receive during their visit. Furthermore, the reviewer's impression of the veterinarian suggests a lack of engagement or enthusiasm, which could impact a pet owner's confidence in the quality of care provided.

A particularly serious issue raised in the review pertains to the ordering and delivery of medication. The customer reported ordering flea and tick pills on March 16th with an expected delivery timeframe of 7-10 days. As of April 14th, the medication had not been received. This delay in essential preventative care for a pet is a significant concern. Adding to this frustration, the customer described multiple unsuccessful attempts to contact Vet Wellcare's customer service. Despite being told on at least four separate occasions that their case would be handled and a manager would call back within three days, the promised follow-up did not occur. This lack of communication and resolution indicates potential issues with the clinic's administrative and customer service processes.

The reviewer explicitly states their intention not to return to Vet Wellcare for any services, while still expressing a positive opinion of the Pet Supermarket retail store itself. This distinction is important for local users to note. It suggests that while the convenience of having a clinic within a pet store might be appealing, the quality of service at Vet Wellcare Vaccinations Clinic, at least based on this particular experience, appears to be significantly lacking.

Considering this feedback, local users searching for "Pet Store Near Me" who are also looking for veterinary services should exercise caution and consider this information when deciding whether to utilize Vet Wellcare Vaccinations Clinic at Pet Supermarket. While the location might be convenient, the reported issues with staff attentiveness, veterinarian engagement, order fulfillment, and customer service are serious factors to take into account.

It is important to remember that this is based on a single customer review found online. While one negative experience doesn't necessarily reflect the entirety of services offered, it serves as a valuable piece of information for potential customers. Local users might want to seek additional reviews or information from other sources to get a more comprehensive understanding of the clinic's reputation and service quality.

When looking for pet care services, especially vaccinations and other veterinary needs, it is often recommended to prioritize clinics with consistently positive feedback regarding their professionalism, attentiveness, communication, and overall quality of care. While the proximity offered by a clinic within a pet store can be appealing, ensuring the well-being of your pet should be the primary consideration.

Therefore, for local users in Fayetteville, NC, while Pet Supermarket at 2800 Raeford Rd offers a range of pet supplies, the experience at the affiliated Vet Wellcare Vaccinations Clinic, as indicated by the available review, warrants careful consideration. Potential customers may want to weigh the convenience of the location against the reported negative experiences before entrusting their pet's care to this specific clinic.

In conclusion, Vet Wellcare Vaccinations Clinic at Pet Supermarket is located within a well-known pet retail store, offering potential convenience for local pet owners. However, a significant negative customer experience highlights serious concerns about the clinic's service quality, including staff attentiveness, veterinarian engagement, order fulfillment, and customer service. Local users searching for "Pet Store Near Me" who also require veterinary services should be aware of this feedback and consider it carefully when making decisions about their pet's care.

It is always advisable to research and compare different veterinary service providers in your local area to ensure you find a clinic that meets your pet's needs and provides a positive and reliable experience. While the co-location of a pet store and a clinic might seem advantageous, the quality of the services offered by the clinic itself should be the paramount factor in your decision-making process.

This introduction aims to provide an objective overview based on the available online information, highlighting both the potential convenience of the location and the significant concerns raised by a customer review regarding the services offered by Vet Wellcare Vaccinations Clinic at Pet Supermarket in Fayetteville, NC.

Vet Wellcare Vaccinations Clinic at Pet Supermarket Photos

Vet Wellcare Vaccinations Clinic at Pet Supermarket 12

Vet Wellcare Vaccinations Clinic at Pet Supermarket Location

Vet Wellcare Vaccinations Clinic at Pet Supermarket

2800 Raeford Rd, Fayetteville, NC 28303, USA

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Reviews

While Pet Supermarket is a great store, they are unfortunately affiliated with this horrible company known as Vet Wellcare. The nurses at the clinic were more interested in playing on their phones and talking with each other than they were in taking care of customers. The vet herself acted like she didn't even want to be there. I ordered some flea and tick pills from them for my dog on March 16th and was told that they would be in the mail in 7-10 days, not too bad considering they were cheap. It is now April 14th and we still haven't received any type of flea pill for our dog. On top of that I have called at least 4 separate occasions to their customer service line because that is the only way to get ahold of anyone with Vet Wellcare, each time I was told that my case hasn't been handled yet and that the managers would call me within 3 days. In short I will never go back to Vet Wellcare for anything, Pet Supermarket yes, their clinic, no.

Apr 14, 2014 · Chris Haines

Nov 25, 2020 · LiL cOLd

Aug 26, 2018 · Franie N

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