The Fish Store / Custom Aquariums

For aquarium enthusiasts in Port St. Lucie, Florida, and the surrounding areas, The Fish Store / Custom Aquariums, situated at 1332 SW Bayshore Blvd, Port St. Lucie, FL 34983, USA, presents itself as a local option within the "Pet Store Near Me" category, specializing in aquatic life and custom aquarium solutions. This establishment can be contacted at (772) 242-6229 or their mobile number +1 772-242-6229. The customer reviews provide a mixed perspective, highlighting both positive aspects of in-store knowledge and service, as well as significant issues with online orders and communication.

The environment of The Fish Store / Custom Aquariums is likely designed to showcase a variety of freshwater and saltwater fish, corals, and related aquarium supplies. One might expect to see numerous tanks of different sizes, each housing various species and ecosystems. The store would likely have proper lighting to display the colors of the fish and corals, as well as filtration and water quality management systems to maintain a healthy environment for the aquatic life. Given the "Custom Aquariums" part of their name, they might also have displays showcasing examples of their custom-built tanks, highlighting different designs, sizes, and integrated features. There would likely be sections dedicated to dry goods such as fish food, water treatments, testing kits, filters, pumps, heaters, substrate, decorations, and other essential aquarium equipment. The overall atmosphere would aim to cater to both novice and experienced aquarium keepers, providing a visually engaging and informative space.

The services offered by The Fish Store / Custom Aquariums appear to be multifaceted. Primarily, they retail a variety of aquarium fish, potentially including both freshwater and saltwater species. The positive review emphasizes their extensive knowledge of saltwater fish and their willingness to answer questions and provide recommendations. They also seem to offer corals, catering to reef tank enthusiasts. A significant aspect of their business is the creation of custom aquariums, suggesting they can design and build tanks to specific requirements and preferences. Beyond livestock and custom tanks, they likely sell a wide range of aquarium supplies necessary for maintaining a healthy aquatic environment. The knowledgeable staff, as praised in one review, provide a valuable service by offering guidance and advice on fish selection, compatibility, and tank maintenance. However, the negative review highlights severe issues with their online order fulfillment, communication, and refund process, indicating that their online services may not be as reliable as their in-store interactions.

Several features are suggested by the store's name and the customer reviews. Their specialization in both general aquarium fish and custom aquarium construction sets them apart. The positive review underscores the staff's extensive knowledge, particularly in saltwater fish, and their honesty in guiding customers towards suitable choices for their tanks, prioritizing the well-being of the aquatic life over a quick sale. This honesty and expertise are significant features for hobbyists seeking reliable advice. The availability of both fish and coral caters to a broad range of aquarium interests. However, the negative review points to a critical lack of communication, unreliable order fulfillment, and a problematic refund process for online orders. This inconsistency in service quality is a notable feature that potential customers should consider. The fact that they are a physical store with knowledgeable staff for in-person interactions is a strong feature for local hobbyists who value direct advice and the ability to see livestock before purchasing.

Currently, there is no specific promotional information available within the provided reviews. Local users interested in learning about any sales, discounts on specific fish or corals, or promotions on custom aquarium builds are encouraged to contact The Fish Store / Custom Aquariums directly at (772) 242-6229 or visit their location. They may have in-store specials or offer package deals on tanks and equipment. Given the mixed reviews, it would be particularly prudent for potential online customers to inquire about their shipping policies, communication protocols, and refund procedures before placing any orders.

In conclusion, The Fish Store / Custom Aquariums in Port St. Lucie, FL, located on SW Bayshore Blvd, offers a local resource for aquarium enthusiasts, specializing in both fish (freshwater and saltwater) and custom aquarium construction. The in-store experience is praised for the knowledgeable and honest staff who are willing to assist customers with their aquatic needs. However, a significant negative experience with an online order highlights serious concerns regarding communication, order fulfillment, and refunds for remote purchases. Local users seeking in-person advice and supplies may find value in visiting the store, but caution is advised for online transactions based on the available feedback. It would be beneficial for potential customers to weigh the positive in-store experiences against the negative online order experience when considering this "Pet Store Near Me" for their aquarium needs.

For aquarium hobbyists in the Port St. Lucie area, The Fish Store / Custom Aquariums presents a local option with potentially valuable in-person expertise. If you are looking for guidance on saltwater fish, need advice on setting up a new tank, or are considering a custom aquarium, visiting their physical location might be beneficial. However, the stark contrast in customer experiences, particularly the severely negative online order, necessitates caution for those considering remote purchases. It would be wise to engage with the store directly, ask detailed questions about their policies, and perhaps prioritize in-person transactions to ensure a satisfactory experience. The local knowledge and custom aquarium services could be a significant asset, provided that the issues highlighted in the negative review are not indicative of broader operational problems.