The Family Puppy of Genesee Valley Center ico

The Family Puppy of Genesee Valley Center

Pet Store Near MeMichiganGenesee CountyFlintSouth Linden Road

3341 S Linden Rd Suite 670, Flint, MI 48507, USA

3.0

I bought my sweet pup back in June. The same evening I noticed that she had something wrong with her eyes. I contacted the store immediately. She was seen by a vet one day later. Soon enough she was diagnosed with an umbilical hernia, retained deciduous teeth, glaucoma, and congenital dry eye. I contacted the store again, spoke with the owner at one point who sounded like a used car salesman. I provided paperwork from the specialist that the pup had to see for her eyes. The health guarantee is a joke. I was ghosted completely and never saw a dime of the health guarantee despite having such an unwell puppy and proof from not only her vet by an ophthalmologist. I love my pup but I kick myself for supporting this puppy mill middle man.

Sara Taylor
  • Overview
  • (248) 880-4997
  • www.thefamilypuppy.com

Hours

Monday 1:00 PM - 7:00 PM
Tuesday 1:00 PM - 7:00 PM
Wednesday 1:00 PM - 7:00 PM
Thursday 1:00 PM - 7:00 PM
Friday 1:00 PM - 7:00 PM
Saturday 11:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM

The Family Puppy of Genesee Valley Center Introduce

For local residents in Flint, Michigan, who are searching for a "Pet Store Near Me" with the intention of acquiring a puppy, The Family Puppy of Genesee Valley Center, located at 3341 S Linden Rd Suite 670, Flint, MI 48507, USA, is one option that may appear in search results. They can be contacted at (248) 880-4997 or their mobile number, +1 248-880-4997. However, it is crucial for potential customers to be aware of recent customer reviews and feedback regarding this establishment, as they raise significant concerns about the store's practices.

Based on the available customer reviews, there are serious allegations and negative experiences reported by individuals who have interacted with The Family Puppy of Genesee Valley Center. One customer recounts purchasing a puppy that, on the very same evening, exhibited eye problems. Subsequent veterinary examination revealed multiple health issues, including an umbilical hernia, retained deciduous teeth, glaucoma, and congenital dry eye. The customer states that despite contacting the store immediately and providing documentation from a veterinary specialist, the health guarantee was not honored, and communication from the store ceased. This reviewer strongly advises against supporting what they perceive as a "puppy mill middle man," indicating concerns about the source and initial health of the puppies sold.

Another review urges potential customers to "Do not go here," citing concerns about hard-sell tactics and a perceived lack of care for the dogs, customers, and employees. This reviewer alleges that the owner pressures customers into interacting with dogs in a playpen rather than allowing them to simply observe the animals. Furthermore, there are claims of the owner mistreating employees and displaying a dismissive attitude towards customers who may not be able to afford the high prices of the puppies. The reviewer suggests that the owner falsely portrays the economic situation and pressures customers to spend significant sums on dogs. This individual strongly recommends avoiding The Family Puppy of Genesee Valley Center and instead suggests adopting from local rescue centers or animal control facilities as a more ethical and often more affordable alternative.

An update from the same reviewer adds further disturbing allegations. It is claimed that the owner, identified as John, had a review removed that detailed a dog named Annie allegedly being kept in a backroom for three months with a broken leg and not receiving proper veterinary care. The reviewer also mentions an area within the store referred to as "Iso," reportedly where sick dogs are kept, and alleges that these animals receive inadequate attention due to the owner's primary focus on sales. This update reiterates the strong recommendation to avoid The Family Puppy of Genesee Valley Center at all costs, emphasizing concerns about animal welfare.

Given the overwhelmingly negative nature of the available customer feedback, it is extremely difficult to provide a positive description of the environment, services, or features of The Family Puppy of Genesee Valley Center based solely on this information. The reviews paint a picture of a business where profit motives may be prioritized over animal welfare and customer satisfaction. The alleged existence of an "Iso" area for sick dogs, coupled with the claim of a dog with a broken leg not receiving timely care, raises serious ethical questions about the store's operational environment and the conditions in which the animals are kept.

In terms of services, the primary service appears to be the sale of puppies. However, the negative reviews suggest that this service may be accompanied by aggressive sales tactics and a lack of adequate post-sale support, particularly when health issues arise. The alleged failure to honor the health guarantee reported by one customer indicates a significant deficiency in their customer service practices. The hard-sell tactics described by another reviewer suggest a transactional environment where the focus is on making a sale rather than ensuring a good fit between the puppy and the buyer or providing comprehensive information and support.

The features of The Family Puppy of Genesee Valley Center, as perceived through the lens of these negative reviews, are concerning. The alleged prioritization of sales over animal welfare, the reported mistreatment of employees, and the failure to address significant health issues in sold puppies do not reflect positively on the business. The claim that the owner attempts to remove negative reviews further suggests a lack of transparency and a reluctance to address legitimate customer concerns. These alleged features should be carefully considered by any potential customer.

Currently, there is no information available regarding any positive features or promotional offers from The Family Puppy of Genesee Valley Center. The focus of the online feedback is overwhelmingly negative, centered on issues of animal health, customer service, and ethical business practices. Therefore, it is impossible to provide any details about promotions or positive aspects of the store based on the provided reviews.

In conclusion, for local users in Flint, MI, searching for a "Pet Store Near Me" and considering The Family Puppy of Genesee Valley Center, it is imperative to carefully consider the serious concerns raised in the available customer reviews. Allegations of selling unhealthy puppies, failing to honor health guarantees, employing aggressive sales tactics, potentially neglecting sick animals, and mistreating employees paint a concerning picture of this establishment. Potential customers are strongly advised to exercise extreme caution and to consider the alternatives suggested by reviewers, such as adopting from local animal shelters or rescue organizations, which are often more ethical and cost-effective options. Due to the significant negative feedback regarding animal welfare and customer service, proceeding with caution and seeking additional information or alternatives is highly recommended.

The Family Puppy of Genesee Valley Center Photos

The Family Puppy of Genesee Valley Center 12
The Family Puppy of Genesee Valley Center 12
The Family Puppy of Genesee Valley Center 12
The Family Puppy of Genesee Valley Center 12
The Family Puppy of Genesee Valley Center 12
The Family Puppy of Genesee Valley Center 12
The Family Puppy of Genesee Valley Center 12
The Family Puppy of Genesee Valley Center 12
The Family Puppy of Genesee Valley Center 12
The Family Puppy of Genesee Valley Center 12

The Family Puppy of Genesee Valley Center Location

The Family Puppy of Genesee Valley Center

3341 S Linden Rd Suite 670, Flint, MI 48507, USA

Get directions

Reviews

I bought my sweet pup back in June. The same evening I noticed that she had something wrong with her eyes. I contacted the store immediately. She was seen by a vet one day later. Soon enough she was diagnosed with an umbilical hernia, retained deciduous teeth, glaucoma, and congenital dry eye. I contacted the store again, spoke with the owner at one point who sounded like a used car salesman. I provided paperwork from the specialist that the pup had to see for her eyes. The health guarantee is a joke. I was ghosted completely and never saw a dime of the health guarantee despite having such an unwell puppy and proof from not only her vet by an ophthalmologist. I love my pup but I kick myself for supporting this puppy mill middle man.

Nov 25, 2024 · Sara Taylor

Do not go here. They are more concerned with engaging in hard sell tactics and trying to force you into a playpen with a dog instead of allowing you to just look at them. Owner constantly squeezes everybody including his own employees, and does not care about the dogs, or the customers or the employees. He falsely claimed that the economy has recovered, and thinks that everybody can afford to put down 3 grand or more on a dog. This place should be shut down, and the earth it stands on salted. Avoid at all costs, go to your local rescue center or Animal control to get a dog for much cheaper. Oh, and if you DO work here, and if people do not get a dog because they cannot afford it, the owner will "knee jerk" fire you, and then make up lies about why you were fired. Update: The owner John got a review removed that detailed a dog named Annie being kept in the backroom for 3 months with a broken leg, and even refused to get it properly set. There is an area in the store called "Iso" where sick dogs go, and absolutely nobody in there gives those dogs attention that are back there, due to the owner being more concerned with sales. avoid this place at all costs!

Dec 05, 2024 · John Franks

I purchased my baby from here November 16th of 2023. I called ahead of time to place a hold because I saw her on the website and knew I wanted her. I got there, played with her for a minute and I still wanted her. It took over an Hour to pay because they had to call the manager to try and lower the price since we thought it was ridiculous we were being made to pay an extra $200 for a Pawtree package of dog food and other stuff. Pawtree is a company that sells dog stuff online. And if you don't want to continue your subscription with them you have to call them and cancel. Our pup was already $2,000, marked down from $4,000 something, mind you. She's a Cotonpoodle, which is a rare breed, but, I didn't need to pay them extra to get dog stuff thru a separate company that they obviously partner with in some way. Anyways as we're standing there for over an hour my pup starts puking and coughing . I asked them, "is she sick?" The workers said "oh no she probably ate her food too fast". Well I was already in love with her so I took her home. She was definitely sick. I took her to my vet the next day because she wouldn't stop coughing. She had kennel cough. I got her thru it and nursed her back to health THANK GOD. Then I wondered, was this why she was 1/2 off? I feel like they'd have lied to me about not knowing she was sick and so they marked her down to try and get her to sell. After reading everyone else's reviews I now consider myself lucky that she only had kennel cough. So maybe the medicine they may have given her for cough suppression wore off and that's why she started coughing again before I got her home? Because how would you not know a dog was coughing and not get them checked out? I called and told the pet store. They were like "oh ok, yea thanks for telling us". That's it. Don't go here. Please people. Let's all believe what all of us are trying to tell one another. There's a Good place in Ypsilanti that i had a wonderful experience in getting my Snorki 6 months before this. I just didn't go back there cause I wanted this particular pup. Less expensive too! My Snorki was totally fine. Pet city pets in Ypsilanti. Look up the website and you'll see the dogs they currently have at anytime. They have a good variety too. ❤️🐕

Mar 11, 2025 · Elise Graham

i went into see the puppy’s just to say hi, i feel awful for all the animals in this facility it is so sad all these puppy’s are suffering from confinement issues they obviously spend all of their time in the tiny tiny cages of their facility. i saw poop in the cages and stuck on the floors of where you play with the puppy’s. i am writing this review specificly for a puppy i decided to play with last weekend. I saw a puppy that was just sitting still staring and looked so so sad i decided to ask to play with him when i asked a worker they had no problem promptly getting the puppy out and getting me a area to play with him, when she did grab the puppy he began crying and wiggling around when she asked her coworker out of concern the coworker snapped at her and said “that’s where he got his shots… your holding him on his shots…” she was very rude to this coworker and just did not show the care or concern for the animals. the worker with the puppy seemed genuinely confused and concerned so i feel like that worker was not aware of the situation. But once this situation was brought to light i feel like one of the workers should have made the decision to not let me play with this dog because when i was put in a cage to play with him he couldn’t walk on the floor his back legs were limp and he was crying because it hurt to walk. he ended up crawling into my lap, i didn’t pick him up because i wasn’t for sure on where his shots were and we’re not supposed to. and he fell asleep like right away, i know puppy’s need shots but i don’t know about this situation it seems very strange and scary. i feel so awful for this puppy and i hope he is doing better now.

Jan 04, 2025 · Lilly Green

They literally just sit here overnight nobody around nobody look after them. Nobody check on them. This is not how dogs are meant to live they bark all night im a night clean up guy and it kills me

Jan 04, 2025 · Mitchell Delozier

Pet Store Near Me