Lucky Pets ico

Lucky Pets

Pet Store Near MeMichiganShiawassee CountyDurandLansing Road

8103 Lansing Rd, Durand, MI 48429, USA

4.0

Amanda is always very kind and super helpful. I never seem to remember what brand of food we get our pets (my husband usually grabs it) but she always remembers for me! She’s also very knowledgeable oh what works best for each type of pet. She is also very good at letting us know when certain things are on sale or how we can get a better deal. I truly enjoy using Lucky Pets as our pet store!

Jamison Nazarian
  • Overview
  • (989) 288-2474
  • luckypetsdurand.com

Hours

Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

Lucky Pets Introduce

Welcome to Lucky Pets, your trusted local pet store situated at 8103 Lansing Rd, Durand, MI 48429, USA. As a valued listing in the 'Pet Store Near Me' category, Lucky Pets has garnered positive attention from local customers, highlighting its commitment to excellent service, quality products, and a welcoming environment. While specific details about the store's physical layout and ambiance are not extensively described online, the glowing testimonials from patrons offer a compelling glimpse into the heart of this small business. Based on customer feedback, you can anticipate a friendly and helpful atmosphere where both you and your pets will feel valued.

One of the standout features of Lucky Pets, repeatedly emphasized by its customers, is the exceptional customer service provided by Amanda and her staff. Reviews consistently praise their kindness, helpfulness, and genuine care for their customers and their pets. Amanda is specifically mentioned for her remarkable memory regarding pet food brands, even when customers themselves can't recall them. This personal touch demonstrates a level of dedication that goes beyond a typical retail transaction, fostering a sense of trust and reliability. Furthermore, the staff is described as knowledgeable about pet products, offering valuable insights into what might work best for different types of animals. This expertise can be invaluable for pet owners seeking guidance on nutrition, care, and other pet-related needs.

Beyond the friendly service, Lucky Pets appears to be a go-to destination for premium pet food. Customers specifically mention the competitive pricing on high-quality dog food, suggesting that Lucky Pets strives to offer value without compromising on the nutritional needs of your beloved companions. This focus on premium products indicates a commitment to the long-term health and well-being of the animals they serve. Additionally, Lucky Pets offers a discount program for frequent shoppers, allowing customers to save money over time. This loyalty program demonstrates an appreciation for repeat business and provides an added incentive for local pet owners to choose Lucky Pets as their preferred supplier.

The welcoming nature of Amanda and her staff is another recurring theme in customer reviews. Patrons express feeling valued and appreciated, highlighting a genuine connection that goes beyond a typical customer-business relationship. This personal touch can make all the difference when choosing a local pet store, as it fosters a sense of community and trust. The willingness of the staff to go "above and beyond" to help customers find what they need or answer their questions further solidifies Lucky Pets' reputation as a customer-centric business.

As a small business, Lucky Pets offers a unique alternative to larger chain stores. Supporting local businesses like Lucky Pets often translates to a more personalized shopping experience and contributes directly to the local economy. The positive reviews suggest that Lucky Pets has successfully cultivated a loyal customer base through its dedication to service, quality, and value. By choosing Lucky Pets, local users in Durand and the surrounding areas can expect not only to find the pet supplies they need but also to be treated with genuine care and respect.

While specific promotional information beyond the discount program is not detailed in the provided reviews, it's reasonable to assume that Lucky Pets may occasionally offer sales or special deals on various products. Amanda's attentiveness to informing customers about sales and potential cost savings indicates a proactive approach to helping customers get the best value for their money. To stay up-to-date on any current promotions or new product offerings, local users are encouraged to visit the store at 8103 Lansing Rd, Durand, MI 48429, USA, or contact them directly by phone at (989) 288-2474 or their mobile number +1 989-288-2474. A direct conversation with Amanda or her staff will provide the most current information on available products, services, and any ongoing promotions.

In conclusion, Lucky Pets in Durand, Michigan, stands out as a highly recommended local pet store within the 'Pet Store Near Me' category. Its strengths lie in its exceptional customer service, knowledgeable staff (particularly Amanda), commitment to offering premium pet food at competitive prices, and a welcoming atmosphere that makes customers feel valued. The positive reviews from long-term patrons speak volumes about the consistent quality of service and products offered. For local pet owners seeking a reliable and friendly pet store that goes the extra mile, Lucky Pets appears to be an excellent choice. We encourage you to support this small business and experience the difference firsthand.

Lucky Pets Photos

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Lucky Pets Location

Lucky Pets

8103 Lansing Rd, Durand, MI 48429, USA

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Reviews

Amanda is always very kind and super helpful. I never seem to remember what brand of food we get our pets (my husband usually grabs it) but she always remembers for me! She’s also very knowledgeable oh what works best for each type of pet. She is also very good at letting us know when certain things are on sale or how we can get a better deal. I truly enjoy using Lucky Pets as our pet store!

Jan 29, 2025 · Jamison Nazarian

We have been going here for years and will never look back. We have to buy premium dog food, and you can't beat the price. They also have a discount program after so many charges. Not only that, but Amanda and her staff have always been so welcoming. They genuinely value their customers. Whenever I have a question or a product that I'm in need of, they go above and beyond to help. Please support this small business and check out all they have to offer.

Jan 30, 2025 · Sarah Walker

This local business has great product options, reasonable pricing, and a very polite and helpful staff. Owners are very hard working and aim to please. Worth every penny. Our #1 choice for pet supplies in Shiawassee Co.

Jan 29, 2025 · Cameron Durocher

Cheap is right. I got a "$35" 4 lb bag of orijen for $6.99...all their 4 lb bags were priced the same. Lady seemed surprised, as she didn't know they had that brand and thought it must be a new arrival. Ive never had to concern myself with product dates before and didn't even think to check. I just needed a small bag of food to get by until my order arrives. Yeah so check the dates. This bag of food has a best buy date of October 2023, it's February 2025... I hope my dog doesn't experience issues from this old food. Is it cheap because they know it's outdated? Is this the tjmaxx of pet food? Probably no viable nutrition left in this bag. I'll add a star for the stores willingness to refund. But it is too out of my way to go back for a $7 refund. My poor dog has had emergency diarrhea from this bag of food. I now don't know if it's the ingredients in this bag (she's had other flavors of orijen before with out issue) if it's change in food(it's been a while since she's had orijen and I had nothing left of her other food to ease into this bag) , or the outdatedness of it causing her issues. But poor her, and poor me. Currently washing bedding, and carpets from her uh-ohs. She's 3+yo and never had poop issues like this. 😩

Feb 11, 2025 · Hannah C (Palindrome3D)

Pleasant employees always helpful and willing to go beyond the expected. Very large selection of dog and cat food and toys. Many other critter and animal needs available.

Feb 04, 2025 · Penny Caverly

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