Terry's Aquarium & Pet Center

For local residents in Hammond, Indiana, searching under the category "Pet Store Near Me," Terry's Aquarium & Pet Center, located at 733 173rd St, appears to be a pet store with a focus that includes both aquarium life and reptiles. The name itself suggests a strong emphasis on aquariums, and customer reviews provide some insight into both the strengths and potential weaknesses of this establishment. Based on the available feedback, Terry's Aquarium & Pet Center offers a selection of fish and reptiles, maintains clean aquarium tanks, and generally provides decent pricing on its products. However, there is a notable concern raised by one reviewer regarding the owner's approach to customer service, which potential customers may want to consider.

One customer shares a straightforward positive experience: "Great place, great customer service. I purchased a Baby Bearded dragon." This concise review highlights two key positive aspects of Terry's Aquarium & Pet Center. Firstly, the overall assessment of the store as a "great place" suggests a satisfactory environment and product selection, at least in the realm of reptiles. Secondly, the mention of "great customer service" associated with the purchase of a baby bearded dragon indicates that some customers have had positive interactions with the staff. This suggests that for those interested in reptiles, particularly bearded dragons, Terry's Aquarium & Pet Center might be a worthwhile local option.

Another reviewer provides a more detailed and somewhat mixed assessment, focusing on the aquarium aspect of the store: "Nice selection of fish. Clean tanks. Crowded with stuff. Decent prices. Wish owner was a little more understanding and considerate of new customers needs that have traveled long distance just to visit his pet store and make exceptions to accommodate them better. I wasn't asking for very much of him at all, felt kind of put off by his actions and lack of caring. Would've been a 5 star if he had been kind and considerate instead of rude. Hope he treats other people with handicapped disabilities better. Fish I got are still very nice." This review offers a more nuanced perspective. The positives include a "nice selection of fish" and "clean tanks," which are crucial factors for any reputable aquarium store, indicating a focus on the health and presentation of their aquatic life. The mention of "decent prices" is also a potential draw for budget-conscious customers. However, the reviewer also points out that the store is "crowded with stuff," which might suggest a somewhat cluttered environment that could make browsing or navigating the store challenging. The significant concern raised in this review pertains to the owner's customer service. The reviewer expresses disappointment with the owner's lack of understanding and consideration for a new customer who had traveled a long distance. The feeling of being "put off" by the owner's actions and perceived "lack of caring" is a serious concern. The reviewer explicitly states that a more considerate and kind approach from the owner would have resulted in a 5-star rating. The hope that the owner treats individuals with handicapped disabilities better further underscores the negative impression of the owner's behavior. Despite this negative interaction with the owner, the reviewer does acknowledge that the "Fish I got are still very nice," indicating that the quality of the aquatic life itself was satisfactory.

Based on these reviews, the environment of Terry's Aquarium & Pet Center in Hammond, IN, appears to be one where the tanks housing fish are kept clean. However, one reviewer notes that the store is "crowded with stuff," which might suggest a cluttered or overwhelming shopping environment. The overall atmosphere likely caters to both aquarium enthusiasts and reptile keepers.

The services offered at Terry's Aquarium & Pet Center include the sale of live animals, specifically a "nice selection of fish" and at least baby bearded dragons. It is reasonable to assume that they also sell the necessary supplies for keeping these animals, such as tanks, enclosures, food, lighting, heating, and accessories. The positive mention of customer service in the context of purchasing a bearded dragon suggests that the staff (other than perhaps the owner, in some instances) can be helpful and provide assistance to customers.

The features of Terry's Aquarium & Pet Center include its specialization in both aquarium fish and reptiles, the availability of a "nice selection of fish" and baby bearded dragons, the maintenance of "clean tanks" for their aquatic life, and generally "decent prices" on their merchandise. However, a potential drawback, as noted by one reviewer, could be a cluttered store environment and inconsistent customer service from the owner.

Currently, there is no specific information available in the provided reviews regarding formal promotional offers or special programs at Terry's Aquarium & Pet Center. Local users are encouraged to contact the store directly by phone at (219) 931-6724 or mobile phone at +1 219-931-6724 to inquire about their current stock of fish and reptiles, their prices, and any potential promotions or special deals they might be offering. Given the mixed feedback regarding customer service, it might also be beneficial for new customers, especially those traveling from a distance or with specific needs, to communicate their requirements clearly beforehand to gauge the store's willingness to accommodate them.

In conclusion, for local pet owners in Hammond, Indiana, searching for a "Pet Store Near Me" with an interest in aquariums and reptiles, Terry's Aquarium & Pet Center at 733 173rd St offers a potentially suitable option. The store appears to have a good selection of fish, maintains clean tanks, and offers decent prices. They also sell reptiles like baby bearded dragons, and at least one customer reported positive customer service during such a purchase. However, potential customers should be aware of the feedback regarding a cluttered store environment and a concerning experience with the owner's customer service, particularly concerning a lack of understanding and consideration for a new customer with specific needs. While the quality of the fish was acknowledged, the interaction with the owner left a negative impression. It may be prudent for new customers to manage their expectations regarding customer service from the owner and to prioritize clear communication of their needs. Overall, Terry's Aquarium & Pet Center seems to offer a decent selection and prices, especially for fish and reptiles, but the experience might be influenced by the owner's customer service approach.