Species Pet World - We DO NOT have a Website

Worst place ever. They groomed my dog all the way down to her skin !!! the crazy part is she looks at her and says shes should be good she got no knots. then goes an shaves off all her furr and takes almost 3 hours and charges us $160 for butchering our dog !!! do not get your dogs groomed here !!!

The owner is one of my close friends and has cleaned my dog so well and took very great care 10/10 must try again best Pet Store around very welcoming!!

Wonderful pet store with a diversity of food, toys, furniture... basically whatever you need for your cat, dog, and so many other types of pets. I appreciate knowing that they have grooming services available if my cat ever needs it (fur + nails). This is a Black, woman-owned business and I can tell the owner and her family deeply care about animals and their wellbeing.

Frankly, I wish I could give this place zero stars. I purchased a hermit crab for my daughter’s fifth birthday. This place has various animals and they keep them in a basement with minimal circulation. Nonetheless, I purchased a hermit crab from there. My daughter was so ecstatic to receive the hermit crab. The gag is, the hermit crab never moved nor came out the shell. We put water on it and a fishy odor consumed the room, and that’s when we knew it was dead at purchase. You could only imagine how devastated my FIVE YEAR OLD WAS. I tried to make it up to her by doing an exchange at this same place. They attempted to give me ANOTHER DEAD HERMIT CRAB. Then, they simply settled to give me a sick fish that died in a few hours. R.I.P to the hermit, to the fish, AND TO MY DAUGHTER’S HEART.

Staff was very friendly, facilities looked amazing however the online booking function DOES NOT WORK! If you need an appointment you have to call to confirm it was written down in a book. Online booking let me schedule an appt for 10:30 I showed up 10 minutes early, the store was not open, nobody showed up until 11. (Despite hours online saying open at 10) I then entered to check in for my appt only to be told that the online booking service didn’t work and all appts are scheduled on pen and paper. At the end of the day, my dog wasn’t groomed and the only offer I got was to come back tomorrow. I had planned my whole day around this and it really threw a wrench in my dogs and my own day. This is not a review on the quality of the grooming (which I’m sure is great), or location, but a review of my experience trying to get an appt. Best of luck.