Silver Nickel Puppies at Troys Stay and Play

Both locations were close to me but fate brought me to the Ridgefield location. I don't normally believe in such a thing but as soon as I walked in, I was mesmerized. The first thing I noticed was how clean it was and that there was no pet smell. I came in with my infant daughter and was so comfortable in the waiting room. I wasn't overwhelmed with barking or pet hair. My husband and I had suffered the loss of our beloved American bulldog and were considering a smaller breed. We had selected several Yorkshire Terriers online in NJ and PA and had appointments to meet our top three contenders. I had a "puppy playdate" for over an hour with no pressure. I loved that the puppies were kept in playpens/cribs with all their necessities. I enjoyed watching them each treated to a rotation of playtime. You could tell that the staff loved each one. All my questions were answered , no matter how silly they were. Simone seemed to understand each dogs personality and really cared about finding a matching family. I asked the price and went home to think about it. Two hours later, I was back with my deposit and cancelled my other appointments. I had another puppy playdate with my little guy for an hour and never felt rushed. Knowing that the pets were loved and handled each day assured me that he would transition into our big family. He is not skittish and is very playful, a true testament to being well taken care of. I couldn't have asked for a better experience.

Beautiful puppies, well-bred and groomed but very expensive. We found several beautiful puppies here but the owner refused to negotiate. We went to D&G Puppies and found similar puppies for half the price. We got our Shihchon Teddy Bear there and we love him!

I purchase my dog from them two months ago the caring and love that they show these animals is truly amazing I highly recommend if you're in the market to buy a puppy or need a place to leave them for a few days this is the place for you! They truly treat them like family.

This place sold us a sick dog with seizures. When we went to return the dog they did not return the $300 and said it was not their responsibility. We are reporting them to the Division of Consumer Affairs and await our refund.Girl behind the counter was very rude.

I purchased a puppy and soon She started losing a lot of weight I took her to the vet and he Said she have a stomach deficiency and it might turn to cancer so I called the place and I talked to a gentleman his name is Nickhe said he was the manager of the facility and he simply said that they will not do anything about it and I already signed the contract and he said he didn’t like my attitude because I asked him about the vet that I should go to which I didn’t give him any attitude and he simply hang up on me what a great customer service it’s a really bad experience and I will never go back again and I don’t recommend anybody to go there If you really need a healthy puppy