
Route 66 Marine
Pet Store Near MeCaliforniaLos Angeles CountyGardena
13458 S Western Ave, Gardena, CA 90249, USA
3.0
I recently had an extremely disappointing experience with Erich, the manager. When attempting to discuss a business transaction with him, I was met with an unprofessional and rude attitude. He made it clear that his priority lies with his larger clients and seemed to belittle smaller businesses like mine. Erich blatantly told me that the bigger stores purchasing coral from him were the ones controlling my ability to grow, implying that my business didn’t matter unless I could order $500 - $2,000 a month possibly stepping into the refusal to trade laws. He even went as far as to suggest that I take my business elsewhere if I couldn’t meet this threshold. My company isn’t solely based on the sales of corals but more so maintenance and I order packs monthly sometimes multiple times for client stock. As a small business owner, I was shocked by how little respect he showed for someone trying to establish themselves in the industry and would not give me anyone higher to speak to. His refusal to do business was based SOLELY on keeping his larger clients happy, showing he has no interest in supporting smaller businesses. It’s discouraging to encounter such dismissive behavior in a professional setting, and I would not recommend working with Erich or Route 66 if you’re a small company looking to grow. As they had NO INTERESTS AT ALL in supporting a growing company but more big industry. I have tried to order multiple times from them only to see my account was not working because I did not meet the $500-$2000 a month threshold and by the time it was up again and I went to make another order it was removed again.
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- (310) 469-9219
- route66marine.com
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Pet Store Near Me
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Route 66 Marine Introduce
Route 66 Marine, located at 13458 S Western Ave, Gardena, CA 90249, USA, serves as a "Pet Store Near Me" specializing in marine life and related supplies. They can be contacted at (310) 469-9219 or +1 310-469-9219.
Customer reviews present a divided perspective on Route 66 Marine. One small business owner reported a very negative experience with Erich, the manager. They alleged unprofessional and rude behavior, claiming Erich prioritized larger clients and implied smaller businesses were insignificant unless they could meet a monthly order threshold of $500-$2,000 for coral. This reviewer felt their business was belittled and was even suggested to take their business elsewhere. They expressed shock at the lack of respect and the apparent disinterest in supporting growing companies, noting their account was repeatedly disabled for not meeting the order minimum.
In contrast, another reviewer, identifying as the owner of SeattleCorals, shared a positive experience, stating they had been working with Route 66 Marine for over a year. This reviewer described the staff as "Good Guys To work with" and praised their "Great selection." They found Eric to be helpful and the owner to be good for making deals.
Based on these reviews, Route 66 Marine appears to offer a significant selection of marine life, possibly specializing in coral. However, potential customers, especially small businesses, should be aware of the reported negative experience concerning order minimums and perceived prioritization of larger clients by the management. While one larger business found them good to work with, a smaller business encountered significant difficulties and felt unsupported. It is advisable to consider these differing perspectives when deciding to engage with Route 66 Marine, particularly regarding wholesale or business-to-business transactions.
Information regarding the store's environment, other specific services offered, or any general promotional information for retail customers is not detailed in these reviews. The focus is primarily on business transactions and the treatment of different scales of clients.
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Route 66 Marine Location
Route 66 Marine
13458 S Western Ave, Gardena, CA 90249, USA
Get directionsReviews
I recently had an extremely disappointing experience with Erich, the manager. When attempting to discuss a business transaction with him, I was met with an unprofessional and rude attitude. He made it clear that his priority lies with his larger clients and seemed to belittle smaller businesses like mine. Erich blatantly told me that the bigger stores purchasing coral from him were the ones controlling my ability to grow, implying that my business didn’t matter unless I could order $500 - $2,000 a month possibly stepping into the refusal to trade laws. He even went as far as to suggest that I take my business elsewhere if I couldn’t meet this threshold. My company isn’t solely based on the sales of corals but more so maintenance and I order packs monthly sometimes multiple times for client stock. As a small business owner, I was shocked by how little respect he showed for someone trying to establish themselves in the industry and would not give me anyone higher to speak to. His refusal to do business was based SOLELY on keeping his larger clients happy, showing he has no interest in supporting smaller businesses. It’s discouraging to encounter such dismissive behavior in a professional setting, and I would not recommend working with Erich or Route 66 if you’re a small company looking to grow. As they had NO INTERESTS AT ALL in supporting a growing company but more big industry. I have tried to order multiple times from them only to see my account was not working because I did not meet the $500-$2000 a month threshold and by the time it was up again and I went to make another order it was removed again.
Sep 27, 2024 · Mike BassamoreGood Guys To work with, Great selection I own SeattleCorals and been working with them for over a year now. Eric is helpful and owner is a good guy to make deals with.
Aug 29, 2019 · Nima ZareAwful company!! Apparently if you ask them about a coral they get highly defensive for no reason. Sales team will lie to your face and tell you about their company woes….after catching them in their lies, they will cancel your account. Zero morals
Dec 07, 2022 · Zach SchafferGood place to buy!
Feb 03, 2022 · Violet Aquarium LLCNice
Oct 24, 2018 · rafael montielPet Store Near Me

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