Puttin On The Dog

Welcome to Puttin On The Dog, a pet store located at 8806 Indian River Run S in Boynton Beach, FL 33472, USA. Operating under the category of a Pet Store Near Me, Puttin On The Dog aims to serve the local community with a variety of pet-related goods. You can reach them at (561) 737-4223 or their mobile number +1 561-737-4223.

Based on the available customer reviews, Puttin On The Dog appears to have a stronger presence and reputation as a local shop, particularly known for its helpful staff at dog events and specific products like dual leashes designed for managing pulling dogs. However, experiences with their online store seem to be less positive, with one reviewer strongly suggesting they should focus solely on their local operations.

One customer who ordered online expressed significant dissatisfaction with their experience. This included a delay in shipping, a perceived lack of transparency regarding the order processing, and receiving a leash that was incompatible with the ordered harness. Furthermore, they reported that the harness itself did not fit their dog despite following instructions. The customer was also disappointed with the return process, describing it as "cold as ice" with no apologies for the errors and a loss of shipping fees on the refunded amount. This negative feedback highlights potential issues with their online order fulfillment, product sizing accuracy, and customer service for online transactions.

In contrast, another reviewer shared a positive experience specifically related to in-person interactions at dog events. They praised Jodie and her "side kick" for being "very helpful and friendly." This customer was particularly impressed with the dual leashes offered by Puttin On The Dog, noting their effectiveness in providing better control over two pulling dogs without tangling. They also purchased a harness, describing it as having a "cute print and durable" quality. This reviewer concluded that "This company strives for customer satisfaction" and indicated their intention to do business with them again, suggesting a positive experience with their products and in-person service.

Considering its role as a Pet Store Near Me, Puttin On The Dog likely offers a range of pet supplies and accessories, particularly geared towards dogs, based on the product mentions in the reviews (harnesses and leashes). The environment of their physical store in Boynton Beach is not explicitly described, but one might expect a typical retail space with products displayed for easy browsing. Given the positive feedback about the staff at dog events, the in-store environment might also benefit from friendly and helpful personnel. The presence at local events suggests an engagement with the community and a potential opportunity for customers to interact with their products and staff in person.

In terms of services, Puttin On The Dog primarily focuses on selling pet goods. Based on the reviews, their product range includes harnesses and leashes, with a specialized dual leash designed for managing multiple dogs that pull. The mention of a "cute print and durable" harness suggests they may offer a variety of styles and quality levels in their products. While not explicitly stated, they likely also sell other common dog supplies such as collars, toys, grooming tools, and possibly food and treats. The availability of staff at dog events to offer assistance and product information can be considered a service that enhances the customer experience for those who interact with them in person.

The features of Puttin On The Dog appear to be a mix of product-specific benefits and customer service experiences. The dual leash for two dogs is a unique product feature highlighted for its effectiveness in managing pullers and preventing tangling. The durability and aesthetic appeal (cute print) of their harness are also positive product features. However, the online experience seems to lack the positive customer care reported in person, indicating a potential disparity in service quality between their local and online operations. The presence at dog events suggests a commitment to engaging with the local dog owner community and showcasing their products directly.

Promotional information is not explicitly mentioned in the provided reviews. It is possible that Puttin On The Dog may offer promotions at their local store or during events, such as discounts on specific items, package deals, or loyalty programs for local customers. Their presence at dog events could also serve as a form of promotion, allowing potential customers to see and try their products firsthand. However, there is no information available regarding specific ongoing or past promotions. To learn about any current promotions, local residents would likely need to visit their store in Boynton Beach or inquire with their staff at local dog events.

In conclusion, Puttin On The Dog in Boynton Beach, Florida, operates as a local pet store with a focus on dog supplies, particularly known for their effective dual leashes and appealing harnesses. While they seem to have a positive reputation for in-person interactions and product quality, especially at local dog events, customer experiences with their online store have been less favorable, citing issues with order fulfillment, product fit, and customer service. Local residents in Boynton Beach seeking specialized dog leashes and other pet accessories might find value in visiting their physical store or interacting with them at local events. However, potential online customers should be aware of the reported issues with their e-commerce operations.