Petland Shavano Park ico

Petland Shavano Park

Pet Store Near MeTexasBexar CountyShavano ParkPond Hill Road

4000 Pond Hill Rd Suite 205, Shavano Park, TX 78231, USA

3.0

We went to this Petland and we're really pleased on how well we were treated. Additionally, we purchased a Yorkshire Terrier. I can tell the staff really does care about their pets as we had to put a deposit on the dog as there were concerns about weight and they really were caring to ensure that the dog had everything he needed before coming home. On the day of pick up the Manager was very thorough on the contract, expectations, warranty and even helped us pick out starter pack for the Dog. Overall, location was clean, staff was attentive and answered all the questions. We can truly advocate and recommend PetLand based off out experiences and we will return for future business. Thank you Petland and Staff for making our experience great!

Lawton Regan
  • Overview
  • (210) 972-9428
  • petlandsanantonio.com

Hours

Monday 11:00 AM - 7:00 PM
Tuesday 11:00 AM - 7:00 PM
Wednesday 11:00 AM - 7:00 PM
Thursday 11:00 AM - 7:00 PM
Friday 11:00 AM - 7:00 PM
Saturday 11:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM

Welcome to Petland Shavano Park

For local residents in Shavano Park, Texas, and those searching within the "Pet Store Near Me" category for a place to find a new pet or quality pet supplies, Petland Shavano Park, located at 4000 Pond Hill Rd Suite 205, Shavano Park, TX 78231, USA, presents itself as a noteworthy option. Based on recent customer reviews, this Petland location is distinguished by its attentive staff, clean environment, and a caring approach to the animals they offer for adoption.

One customer shared a particularly positive experience when purchasing a Yorkshire Terrier. They were "really pleased" with how well they were treated by the staff. Notably, the staff demonstrated genuine care for the pets by requiring a deposit on the puppy due to weight concerns, ensuring the dog received everything it needed before going to its new home. On the day of pickup, the Manager was thorough in explaining the contract, expectations, and warranty, and even assisted the new owners in selecting a starter pack for their new dog. This level of care and attention to detail suggests a commitment beyond just selling pets.

Another reviewer echoed the positive sentiment, describing the location as "clean" and the staff as "attentive" and helpful in answering all their questions. Based on their experience, they felt confident in advocating for and recommending Petland, indicating their intention to return for future business. This speaks to a consistently positive customer service experience.

A further testament to the quality of service at Petland Shavano Park involves a couple looking to add a Golden Retriever to their family. After seeing a puppy online, they visited the store and immediately fell in love. They described the employees as "super friendly, helpful, and knowledgeable." Although the puppy couldn't go home with them immediately due to the need for a veterinary clearance, the positive interaction with the staff left a lasting impression, culminating in the puppy, named Scorpion, eventually joining their family ten days later. This highlights the staff's friendly demeanor and their adherence to procedures that prioritize the health and well-being of the animals.

From these customer accounts, we can identify several key aspects of Petland Shavano Park:

  • Caring Staff: Employees are described as genuinely caring about the pets, ensuring their well-being.
  • Attentive Service: The staff is noted for being attentive to customers and their needs.
  • Knowledgeable Employees: Staff members are helpful and knowledgeable about the animals and processes.
  • Clean Environment: The store location is reported to be clean.
  • Thorough Procedures: They follow thorough processes, such as veterinary checks, to ensure the health of the animals before they go to new homes.
  • Assistance with Purchases: Staff, including the manager, help with contracts, warranties, and selecting starter supplies.
  • Availability of Various Breeds: The store offers different breeds of puppies, such as Yorkshire Terriers and Golden Retrievers.

While the provided reviews do not offer specific details about the overall environment beyond cleanliness, the positive interactions with the staff suggest a welcoming and customer-focused atmosphere. The emphasis on the well-being of the animals also implies that the pets are likely housed in conditions that meet basic standards of care.

In the context of "Pet Store Near Me," Petland Shavano Park provides not only the opportunity to acquire pets but also emphasizes a level of care and customer service that aims to ensure a positive experience for both the new pet owners and the animals. The thoroughness in their processes, particularly regarding the health and transition of the pets to their new homes, distinguishes them.

Currently, the provided information does not include any specific promotional offers or events. However, the positive experiences shared by customers serve as a strong endorsement for the store's commitment to quality and care. For local users looking to add a furry family member or seeking pet-related services in a clean and caring environment, Petland Shavano Park appears to be a reliable choice.

To summarize, Petland Shavano Park offers local Shavano Park residents:

  • The opportunity to purchase puppies of various breeds.
  • A clean and welcoming store environment.
  • Attentive, friendly, and knowledgeable staff who prioritize customer service.
  • A commitment to the health and well-being of their animals, including thorough veterinary checks.
  • Assistance with the adoption process, including detailed explanations of contracts and warranties, and help with selecting starter supplies.

If you are in the Shavano Park area and are considering getting a new pet, or if you are looking for a pet store where the staff genuinely cares about the animals, you can visit Petland Shavano Park at 4000 Pond Hill Rd Suite 205. You can also reach them by phone at (210) 972-9428 or +1 210-972-9428 for more information. The positive experiences shared by other local customers suggest that you can expect to receive attentive service and find staff dedicated to ensuring both your satisfaction and the well-being of their animals.

Petland Shavano Park Photos

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Petland Shavano Park Location

4000 Pond Hill Rd Suite 205, Shavano Park, TX 78231, USA

Reviews

We went to this Petland and we're really pleased on how well we were treated. Additionally, we purchased a Yorkshire Terrier. I can tell the staff really does care about their pets as we had to put a deposit on the dog as there were concerns about weight and they really were caring to ensure that the dog had everything he needed before coming home. On the day of pick up the Manager was very thorough on the contract, expectations, warranty and even helped us pick out starter pack for the Dog. Overall, location was clean, staff was attentive and answered all the questions. We can truly advocate and recommend PetLand based off out experiences and we will return for future business. Thank you Petland and Staff for making our experience great!

Feb 21, 2025 · Lawton Regan

Wife and I wanting to add another fur baby seen on line that they had a golden retriever went in to see him and fell in love with him. Employees were super friendly helpful and knowledgeable the pup we wanted couldn't leave with us then because needed to be cleared by the vet 10 days later Scorpion is now home

Dec 11, 2024 · Travis Davis

Went there as it opened. If you want to see the dogs you have to have an appointment and give a drivers license. Better to call and ask for the details. All of the dogs are not cheap in price and expensive even at their lowest. Couple of grands. So stick with the rodents they’re way cheaper. They also have rabbits. They Do look well taken care of was clean on the inside and didn’t smell. They do have pet foods, supplies, toys and more.

Sep 15, 2023 · Ivan Gallardo

They are pricey but you can tell they love the animals and we did enjoy the play area

Apr 07, 2025 · shana fyi

Bought 2 puppies. Ibe myself and one for my grandchildren and daughter. They are so sweet and so much fun. Very healthy. Petland was very nice and great customer assistance. Recommend buying a pet thru them. Glen was very helpful and had all the background info and both dogs. Recommend going to see him if you're looking for a pet. Thank you Glen and petland for bringing happiness to our families. Vicki Hernandez

May 13, 2025 · Vicki Hernandez

Pet Store Near Me