Petland Novi

*****wow since I have your attention*****what can I say about petland .... Run in the opposite direction!!!!! do not purchase a puppy from this establishment!!!! you're seeing the good reviews because they promise you 20% off if you leave a good review 😉... I purchased a puppy from this establishment November the 21st and the puppy died December 1st they tell you to take the dog to the vet within 5 days which is VCA which is affiliated with their establishment in which their connected to and they're connected to the finance company if your purchasing your puppy that way ..The puppy is going to have a parasite!!! even though they tell you they do parasite prevention is going to be sick and maybe with some other things!!! All of those puppies are sick... I believe they really are coming from puppy mills because they're going to say they come from a breeder and they may give you a name if you look those breeders up ur not going to find them And if you do deeper research or really look at the lower reviews you will see the truth that a lot of other people went through that I did not see in the beginning when I chose to buy a puppy from them... if you do some deep researching with this company you will see cases on top of cases, investigations and that they have been sued!!!!! By numerous people.. In which I do not understand why they are still open but then again they changed their name often if you look at the paper that you sign it's a completely different name than petland on that paper 😉..they are a rip off!! you're thinking you're getting a good deal when it comes with all of these perks and supplies and stuff and training and warranties but really you're paying for that and in which you won't be able to get your money back if your pet dies before it's able to even use any of that stuff.... you're thinking you're going to have a new pet and everything is going to be fine when in reality it's not.... I purchased the puppy for my daughter and myself as a birthday gift and my daughter fell in love with the puppy but witnessed the puppy dying in front of her do you know how devastating this is for her and she's nine !!!! then if your puppy dies and you call the store they're going to tell you is nothing they can do and you have to call their claims line and which you can't speak to someone right then and there you have to leave a voicemail and wait for her to call you back and she's not but that's why she say you don't have to leave multiple voicemails but you really do ...and that you're going to receive a phone call within 24 hours Don't hold your breath because you're not and they're going to act as if they didn't see your missed call or your voicemail and even though you have a two-week warranty Don't believe that!!!! And if your puppy dies they're going to want you to pay for a necropsy out of your pocket in which you're going to have to go to Michigan State University to get performed and cost $335 out of your pocket Thats not going to give you a 100% accurate cause of death of the animal so be prepared for that and oh and if you want to keep the ashes of your pet that's additional $200 plus dollars keep that in mind in which you're not going to be reimburse for. They may offer you a replacement dog but why would you want another dog? After what you experienced? AND know that THE REPLACEMENT DOG IS going to be sick just like the other ones.. And if you paid attention when you're in the store majority of the times the dogs are asleep or just laying there or not really moving or shaking very few would be playing around and that's only for a short amount of time.... you want to know why that is I'll let you think about that but do your research and see how they change their names have been sued have multiple different cases against them but yet Is still open and I cannot understand that part why they're still open when it's so much against them.. now are the workers that work there helpful Yes they are kind they're helpful and they're just doing their jobs but the company as a whole is a disgrace.

We purchased a Pomeranian from Petland after our beloved pom passed before Christmas. The store informed us about the puppy’s background and the breeder and history of the parents. This puppy is not only happy, but very alert and smart. No separation issues or unusual behavior. I give the store credit for using a good breeder and the breeder credit for a healthy, happy dog. I am a long time customer of Petland in Novi and purchased 3 dogs from them. All lived a long time and never had health issues. Thank you for being a trustworthy place to find your new forever pal!

I went to go see and look at the puppies some of them seem to be crowded with quite a few puppies in one cage. Not to mention a lot of breeds are not purebred and mutts and their prices are outrageous. Also I noticed there was poop sitting in a cage for a bit a puppy was laying and sleeping right by it and it was picked up but NOT sanitized. Not to mention they mostly get one super super tiny blanket and are stuck laying on wired cages.

Eww don’t know this place existed until I happened to use the entrance at the mall that this store is right next too. Dogs on WIRE floored crates. Reputable breeders DO NOT sell puppies to puppy stores. You are SUPPORTING puppy mills which are filled with misery for breeding dogs, bad genetics which means BIG BILLS for you and sick or old dogs tossed to shelters. Please find a breeder who titles their dogs and does the recommended testing per OFA. Also AKC registry DOES NOT equal a quality breeder. As long as the dog is pure bred, they can be AKC registered. This is the bare MINIMUM a. Reeder should do. Really bottom of the barrel. These dogs over so insanely over prices as well. You can get a great dog from a reputable breeder for 2-3k. 5-6k for a puppy mill dog is ABSOLUTELY INSANE. Please don’t support puppy mills 😞

Lovely experience, everyone was super kind and helpful and I made a furry friend with their help by the end of the night. Thanks so much guys