Petland Montgomery

My PUPPY IS DEAD!!! We purchased a puppy 39 days ago!!! Came home from picking my husband up and my pup was deceased!! Stay away from this place. Keith evens the “Owner” did absolutely nothing at all to help after I stated to him that my dog was deceased. All he suggested was take it to the vet. Our puppy was full of life just hours before!!!! Why put someone through more stress and trauma. Avoid at all costs!!!! Legal action will be taken!!!

I highly recommend NOT buying a pet from this establishment, me and wife bought a puppy from here, when one day we suddenly came home from work and the dog was deceased, after only having the dog 5-6 weeks, we called the establishment to speak with the owner and they wanted us to take a deceased dog to the vet for an autopsy. How horrible and traumatic.

This was a far less than ideal experience, and we have a LOT to tackle. I was never acknowledged upon entering, much less throughout my whole shopping experience. Your employees were too busy snickering and giggling behind the counter to even offer any assistance; not a single soul ever spoke to me. The first thing I see upon entering are VERY bored, chunky cockatiels. Birds need enrichment, and these have zero opportunities for doing so. The only food I saw available was millet spray- a treat. Not ideal to say the least, but definitely far from the worst thing here. Upon entering the fish and reptile area, you see a very large koi constantly swimming back and forth in a small tank. I know they’re there temporarily until sold, but wow. I will applaud you on the hermit crab enclosure, but please do not recommend small plastic bins for their permanent home. The reptiles are what made me write this review. This is atrocious and unacceptable. Your enclosures are in horrendous condition, truly lacking proper husbandry. I’m surprised your animals are still alive. Their temps are wrong, humidity is way off, feces is piled high and visible in all enclosures. It seems that something is rotting inside of a ball python enclosure. Absurd. Do better.

Just visited here to buy my dogs food (Hill Science Diet). I usually use a coupon but was having a hard time finding it today so I asked the cashier if they had any coupons right now for it. The young cashier came off rude for no reason. Not sure if she had a bad day or what. Hopefully she cheers up and isn’t in a bad mood anymore! I love Petland, but I have been treated much better.

I only have experience with the fish from here, and so far so good! I've purchased a betta (still alive and well two years after purchase!), several tiger barbs, four total fantail goldfish, and six lyretail mollies from this establishment. Generally, the fish are in good health and transfer well to my tanks. I've had minimal problems. Of course, fish can be hit or miss, but I've had consistently good results from here. The staff is friendly and knowledgeable, and especially assisted recently with a goldfish problem I recently had. They have reasonable return policies and are helpful in getting what you need.