Petland East Broad

For pet owners in the Columbus, Ohio area, Petland East Broad, located at 6992 E Broad St, stands as a local establishment within the "Pet Store Near Me" category, offering a diverse range of pet supplies and services. As part of the Petland chain, this location likely provides a wide selection of products for various types of pets, including dogs, cats, fish, reptiles, birds, and small animals. This introduction aims to provide a detailed overview of Petland East Broad based on the available customer feedback, highlighting its environment, services, features, and any mentioned promotional information.

Based on the positive customer reviews, the environment at Petland East Broad appears to be welcoming and well-supported by a friendly and helpful staff. One reviewer specifically mentioned the professionalism and calm demeanor of an employee named Aiden while handling a tarantula, suggesting that the store caters to reptile enthusiasts and has staff comfortable with handling various types of animals. Another reviewer detailed an extensive positive experience related to purchasing a 75-gallon fish tank, emphasizing the attentiveness and expertise of Jared and his team. This suggests that the store has knowledgeable staff across different departments, capable of providing guidance and support for specific pet needs, such as setting up aquariums.

The services offered at Petland East Broad extend beyond just the retail sale of pet supplies. The positive experience with the fish tank purchase indicates that the staff provides consultation and advice on selecting the appropriate equipment and setting up suitable habitats for pets. This suggests a level of service that goes beyond simply selling products. The mention of Aiden handling a tarantula implies that the store likely sells reptiles and has staff trained to handle them safely, potentially offering advice on their care as well. While grooming services or veterinary clinics within this specific Petland location are not mentioned in the provided reviews, these are services that are sometimes offered at Petland stores in general. Local users should contact the store directly to inquire about the full range of services available.

Several features of Petland East Broad can be gleaned from the customer feedback. The knowledgeable and friendly staff is a recurring positive point, with employees like Aiden and Jared being specifically commended for their professionalism, expertise, and helpfulness. The store seems to cater to a variety of pet interests, including reptiles (as evidenced by the tarantula handling) and fishkeeping (as highlighted by the detailed assistance with the aquarium purchase). The vast selection of high-quality products is also mentioned as a reason for recommending the store. The willingness of the staff to listen to customer ideas, answer questions patiently, and share insights demonstrates a commitment to customer satisfaction and helping pet owners make informed decisions.

One of the customer reviews explicitly mentions receiving a flyer with discounts from the manager, Tyaria. This indicates that Petland East Broad does offer promotional information and likely has ongoing discounts or special offers available to customers. Local users visiting the store should inquire about any current flyers, promotions, or loyalty programs that could help them save on their pet supplies. This proactive offering of discounts by the manager suggests a customer-friendly approach that aims to provide value along with good service and quality products.

The positive experiences shared by customers highlight a store environment where staff are passionate about their work and genuinely care about helping pet owners. The detailed account of the fish tank purchase showcases a team that is willing to go the extra mile to ensure customer satisfaction, from initial consultation to the successful setup of the aquarium. The fact that the customers received numerous compliments on their new office lobby aquarium is a testament to the quality of the products and the expertise of the Petland East Broad team. This level of service fosters trust and encourages repeat business, as evidenced by the reviewer's intention to recommend the store to others.

In conclusion, Petland East Broad in Columbus, OH, appears to be a well-regarded "Pet Store Near Me" that offers a welcoming environment, knowledgeable and friendly staff, and a wide selection of high-quality pet supplies, including specialized items for reptiles and aquariums. The availability of discounts, as mentioned in one review, adds further value for local pet owners. The positive customer experiences emphasize the helpfulness and expertise of the staff, making Petland East Broad a strong contender for those seeking reliable pet supplies and guidance in the Columbus area. Local residents looking for a pet store that prioritizes customer service and offers a diverse range of products should consider visiting Petland East Broad at 6992 E Broad St or contacting them at (614) 683-2996 for more information.