Petco ico

Petco

Pet Store Near MeIllinoisKane CountySouth ElginSouth Randall Road

364 S Randall Rd, South Elgin, IL 60177, USA

4.0

Jackie and Brett, 10/10 customer service. I went in to buy a bearded dragon. Brett actually had his beardie with him and answered all my questions and made me 100% confident in taking my new baby home. Both, Jackie and Brett, were very knowledgeable about the animals and items needed to care for those animals. They were super friendly and deserve to be recognized. Keep up the good work guys!

Tiffany Cervenka
  • Overview
  • (847) 717-0201
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

For pet owners in and around South Elgin, Illinois, Petco located at 364 S Randall Rd stands as a prominent destination for all their pet care needs. As a key player in the "Pet Store Near Me" category, Petco offers a wide array of products and services designed to cater to the diverse requirements of pet owners and their beloved animal companions. Based on available information, including direct contact details and valuable customer feedback, this introduction aims to provide a detailed overview of what Petco in South Elgin has to offer.

Conveniently situated at 364 S Randall Rd, South Elgin, IL 60177, Petco is easily accessible to local residents seeking quality pet supplies and services. For any inquiries or specific needs, they can be reached at their local phone number, (847) 717-0201, or via their mobile number, +1 847-717-0201. These contact details ensure that pet owners can readily connect with the store for information on product availability, service appointments, or any other assistance they may require.

While specific details about the store's environment are not explicitly mentioned in the provided information, the positive customer reviews offer valuable insights into the overall experience. Customers consistently highlight the friendly and helpful nature of the staff, suggesting a welcoming and supportive atmosphere within the store. The fact that employees are described as "very kind and helpful" and "super friendly" indicates a customer-centric approach, which contributes significantly to a positive shopping experience. This suggests that the environment is likely clean, well-organized, and designed to make both pets and their owners feel comfortable.

Petco in South Elgin appears to offer a comprehensive range of services to meet various pet care needs. One notable aspect highlighted in the reviews is the exceptional customer service provided by the staff. The specific mention of Jackie and Brett going above and beyond to assist a customer interested in purchasing a bearded dragon speaks volumes about their dedication and knowledge. Brett even brought his own bearded dragon to the store to answer the customer's questions, instilling confidence in their decision. This level of personalized attention and expertise is a significant feature that sets Petco apart.

Furthermore, the store assists customers with aquatic needs, as evidenced by a reviewer who successfully acquired more fish and fresh plants for their tank. The helpfulness of the staff, even during busy periods, underscores their commitment to ensuring customer satisfaction across different pet categories. While the reviews don't explicitly list all the services offered, it's reasonable to infer that, as a major pet retail chain, Petco likely provides a variety of services such as:

  • Pet Food and Supplies: A wide selection of high-quality food, treats, toys, bedding, and other essential supplies for various types of pets, including dogs, cats, birds, fish, reptiles, and small animals.
  • Grooming Services: Professional grooming services to keep pets clean, healthy, and looking their best. This may include bathing, haircuts, nail trimming, and more.
  • Veterinary Services: Many Petco locations often have in-store veterinary clinics or partnerships with local veterinarians to provide essential medical care for pets, such as vaccinations, check-ups, and minor treatments.
  • Adoption Services: Petco frequently partners with local animal shelters and rescue organizations to facilitate pet adoptions, giving animals in need a chance to find loving homes.
  • Dog Training: Offering various levels of dog training classes to help pet owners build a strong bond with their dogs and address behavioral issues.
  • Aquatics Section: A dedicated area for fish enthusiasts, offering a variety of fish, aquatic plants, tanks, filters, and other necessary supplies.
  • Small Animal and Reptile Care: Providing habitats, food, and accessories for small animals like hamsters, guinea pigs, and rabbits, as well as reptiles such as bearded dragons and snakes.
  • Bird Supplies: Offering cages, food, toys, and other essentials for pet birds.

The standout feature of this Petco location appears to be its knowledgeable and passionate staff. The positive reviews consistently emphasize the expertise of the employees across different animal categories. Whether it's providing detailed information about the specific needs of a bearded dragon or assisting with the selection of appropriate fish and plants for an aquarium, the staff demonstrates a genuine commitment to helping pet owners make informed decisions. This focus on education and guidance is invaluable for both new and experienced pet owners.

While the provided information does not explicitly detail any current promotional offers, it is common for Petco stores to have ongoing promotions, discounts, and loyalty programs. These may include special offers on specific brands of pet food, discounts on grooming services, or rewards programs for frequent shoppers. Local customers are encouraged to inquire directly with the store or check the Petco website for the latest deals and promotions available at the South Elgin location.

In conclusion, Petco at 364 S Randall Rd, South Elgin, IL, stands out as a reliable and customer-focused pet store within the "Pet Store Near Me" category. The positive feedback from actual customers highlights the exceptional service provided by a knowledgeable and friendly staff. While specific details about the store's environment and all available services would require further information, the existing reviews strongly suggest a positive and supportive shopping experience. Local pet owners can expect to find a wide range of pet supplies and likely access various essential services, all delivered with a commitment to customer satisfaction and animal well-being. For those seeking a pet store where expertise and genuine care are prioritized, Petco in South Elgin appears to be an excellent choice.

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Petco Location

Petco

364 S Randall Rd, South Elgin, IL 60177, USA

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Reviews

Jackie and Brett, 10/10 customer service. I went in to buy a bearded dragon. Brett actually had his beardie with him and answered all my questions and made me 100% confident in taking my new baby home. Both, Jackie and Brett, were very knowledgeable about the animals and items needed to care for those animals. They were super friendly and deserve to be recognized. Keep up the good work guys!

Apr 08, 2025 · Tiffany Cervenka

I had a great experience! I got two more fish for my tank along with fresh plants. I always love seeing all the animals and the employees are always very kind and helpful! I didn't get their names, but there were three very sweet ladies working Friday afternoon and they were extremely helpful even while they were very busy. This is definitely one of the good locations!!!

May 26, 2024 · Abby Erickson

Store is fine, but the person at the front has definitely been told by corporate to push things and its infuriating. Asking if I need help is one thing, but then asking if I want to be part of the rewards program and not taking no for an answer. "Oh it only takes 20 seconds to sign up" Idc, I just want to get, get my things and get out. Not have corporate policy and incentives shoved down my throat.

Jan 30, 2025 · Samantha Dumon

The lady rocking the blue hair did an awesome job with my not so friendly dog. She hates having her nails cut. But somehow Blue came through. Thank you, Blue!!

Mar 30, 2025 · TOP LION

Erica in grooming is the best. She has been my dogs groomer for a while. She’s always been very kind and friendly to my husband and me and most importantly she’s been the sweetest to our dogs. We appreciate Erica and will continue to use petcos grooming as long as she’s there.

Feb 17, 2025 · Karen Nolasco

Pet Store Near Me