Petco ico

Petco

Pet Store Near MeCaliforniaSan Mateo CountyRedwood CityPalm ParkWoodside Road

520 Woodside Rd, Redwood City, CA 94061, USA

4.0

This one star Strictly due to customer service from Leon and another male employee berating me and insinuating I’m a bad pet owner for purchasing dog food that they sell on the shelves. The nice and gorgeous female employee at the front explained in depth about the situation and gave me a compliment for my cute dog Rufus. Who I feed well… consult with your veterinarian or contact Purina customer service for assistance. Not the minimum wage male employee’s who gang up on customers at our local Petco on Woodside road.

Alex Tinkham
  • Overview
  • (650) 364-6077
  • stores.petco.com

Hours

Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Looking for a "Pet Store Near Me" in Redwood City, CA? Petco is located at 520 Woodside Rd and can be contacted at (650) 364-6077 or +1 650-364-6077.

Customer reviews provide mixed feedback regarding the service at this particular Petco location. One customer reported a negative experience with two male employees who they felt were berating and judgmental about their choice of dog food. This individual specifically advised consulting with a veterinarian or Purina customer service instead of relying on these employees' opinions.

Conversely, another customer had a positive interaction with a female employee at the front of the store. This employee was described as nice and gorgeous and was helpful in explaining a situation. She also complimented the customer's dog, Rufus, suggesting a friendly interaction.

In terms of services, this Petco location appears to offer grooming. One customer expressed high satisfaction with the grooming services received here compared to other Petco locations. They highlighted the groomers' attention to detail, such as knowing their dog's preferences without being asked (like applying spritz), and noted that their dog is very comfortable visiting this specific store for grooming.

Based on this information, the Petco in Redwood City offers pet supplies and grooming services. However, customer experiences with general customer service seem to vary. If you are looking for pet food, supplies, or grooming in the Redwood City area, Petco is an option, but it's advisable to be aware of the differing customer service experiences reported.

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Petco Location

Petco

520 Woodside Rd, Redwood City, CA 94061, USA

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Reviews

This one star Strictly due to customer service from Leon and another male employee berating me and insinuating I’m a bad pet owner for purchasing dog food that they sell on the shelves. The nice and gorgeous female employee at the front explained in depth about the situation and gave me a compliment for my cute dog Rufus. Who I feed well… consult with your veterinarian or contact Purina customer service for assistance. Not the minimum wage male employee’s who gang up on customers at our local Petco on Woodside road.

Dec 30, 2024 · Alex Tinkham

Have been to many petcos and no one offers grooming the way they do last time I went to a petco they asked me to pay more for spritz and they didn't even put it on my dog but this one I don't even have to ask they already know what we like and our dog is the most comfortable comming here!

Apr 06, 2025 · Daniela Tejeda

Went to the store today to buy some snails and fish for my tank, stood there for 15 mins waiting for an employee to help but they all were standing by the registers talking to each other and looking at their phones. One made eye contact with me and kept looking at her phone.

Feb 22, 2025 · Bruce Kent

They cancelled appointment last minute inspite of asking to change timings previous day since it will close early. Offered to re-make appointment and give discount and didn't reply to a single text asking for next slots Super Unprofessional, horrible experience, please choose other locations

Mar 07, 2025 · lavanya piramanayagam

Convenient and great selection of pet things, reason for four stars is they are sometimes under staffed on weekends and evenings. The staff is very friendly and helpful.

Feb 07, 2025 · Bill Harman

Pet Store Near Me