Petco

Pet Store Near Me Vermont Chittenden County South Burlington Williston Road

861 Williston Rd, South Burlington, VT 05403, USA

3.0

The manager is a great problem solver! Also very knowledgeable ! Helped me on variois occasions setting up my plantes tank. Y'all rock!

Carlos Navarrete

Overview

(802) 651-5228
stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM

Tuesday 9:00 AM - 9:00 PM

Wednesday 9:00 AM - 9:00 PM

Thursday 9:00 AM - 9:00 PM

Friday 9:00 AM - 9:00 PM

Saturday 9:00 AM - 9:00 PM

Sunday 10:00 AM - 6:00 PM

Pet Store Near Me

State

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Petco Introduce

Located at 861 Williston Rd in South Burlington, VT, Petco serves the local community as a pet store offering a variety of goods and services for animal companions. They can be contacted at (802) 651-5228 or their mobile number +1 802-651-5228.

Based on recent customer feedback, experiences at this Petco location appear to be mixed. One customer specifically praised the manager for being a "great problem solver" and "very knowledgeable," highlighting their helpfulness in setting up a plant tank. This suggests that at least some staff members possess expertise in specific areas of pet care and are willing to assist customers with their needs.

However, another customer reported a negative interaction with a different staff member. This incident involved difficulty locating a product, a perceived lack of care from the employee regarding the customer's urgent situation with a cracked fish tank, and ultimately finding the product themselves after being told it was out of stock. This review contrasts sharply with the positive feedback about the manager, indicating potential inconsistencies in customer service.

The positive mention of the cashier being "much nicer and empatheized" suggests that not all staff interactions are negative. However, the conflicting reviews indicate that while some knowledgeable and helpful staff members, like the manager, are present, there may also be instances of unhelpful or rude service. For those in the "Pet Store Near Me" category looking for pet supplies in South Burlington, VT, Petco is an option, but customer experiences regarding staff assistance may vary.

Petco Photos

Petco Location

Petco

861 Williston Rd, South Burlington, VT 05403, USA

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Reviews

The manager is a great problem solver! Also very knowledgeable ! Helped me on variois occasions setting up my plantes tank. Y'all rock!

Apr 02, 2025 · Carlos Navarrete

I had the worst interaction yesterday with a staff member it was about 10am I arrived. I was looking for a product that was in stock I could not find it so I asked this guy, He was extremely rude my fish tank ended up cracking and I wanted to get this glass silicone sealant that they had and he said there was none in stock when there was. I told him my situation and he did not seem to care at all, I ended up finding the product on my own that was hidden behind other products. The lady at the register was much nicer and empatheized with me

Jan 02, 2025 · Phillip Gallagher

Joann groomed my dogs today and she was completely wonderful. They obviously felt very safe and happy in her hands and she did a great job! I will for sure be taking them to her from now on!

Jan 02, 2025 · Julie Rains

Today I took my 16 year old mini poodle to Petco for his final grooming; he just needed a little work to get him cleaned up for a good bye tour. We are relatively new to Vermont, and I'd had a few bad experiences with groomers at other establishments. (Not Petco) The care and skill demonstrated by the grooming staff has been outstanding at every visit, but particularly today. Thank you Joann and your colleagues for your skill and compassion. Kathy

Nov 01, 2024 · Kathy Kunkel

Manager is completely unsuitable for the job and doesn’t seem to care for people or animals. Completely miserable and annoyed appearance making anyone’s visit feel uncomfortable. Other people have also noticed and written in the comments. Found a pet budgie nearby Petco at the hotel and brought it in, was hoping for some kind of positive response or some kind of comforting reply that they would look after it or find the owners but got nothing except a miserable mutter saying they will do something with it, no eye contact and just the manager shaking it off the hat it was on and shoving it into a box. I do not feel like he is reliable and now I worry for the bird but I’m on the way to the airport for a flight.

May 15, 2023 · Jenny Caplan