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Petco

Pet Store Near MeRhode IslandWashington CountyNorth KingstownWickford JunctionTen Rod Road

1007 Ten Rod Rd Unit A-1, North Kingstown, RI 02852, USA

4.0

The grooming department is unreliable. We have three dogs. They canceled/rescheduled our grooming appointment 3 times in the span of two weeks. First time it was a reschedule for two of our dogs, due to only one specific groomer having experience with standard poodles. Second time we show up to our appointment for one of our dogs only to be told that the groomer called out. No one called us to notify us. The GM, who was new to the store , did not have good things to say about what he had gathered about the store, implying chaos. The third time we received a text message only the night (improvement from last week) late night notifying us of the cancellation. Our appointment was in the morning the next day. I called the store immediately before close to ask why and the associate that answer got smart with me as if I was bothering her. She said called customer service to complain because she can’t do anything about it. The groomer, same as before, is now out on injury. Ok things happen (in a week apparently) but why wait til almost close time to notify customers. And we were already frustrated that we haven’t been able to get our dogs groomed a week ago. This store has lost us as customers. We’re taking our dogs to another store.

Ivania Garcia
  • Overview
  • (401) 372-9971
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Welcome to Petco, your trusted destination for all your pet-related needs! Located at 1007 Ten Rod Rd Unit A-1, North Kingstown, RI 02852, we are open daily from Monday to Saturday, 9:00 AM - 9:00 PM, and Sunday from 10:00 AM - 7:00 PM. Petco is more than just a pet store; it's a community hub where you can find everything you need for your furry friends, including food, toys, grooming services, and much more.

As a point of interest in the area, Petco has established itself as an establishment that caters to both pets and their owners. Our wide selection includes high-quality pet food from various brands, ensuring you can find something that suits your pet's dietary needs. In addition to food, we offer a variety of accessories, from cozy beds to interactive toys, designed to keep your pets happy and healthy.

One of the unique features of Petco is our grooming services. While some customers have shared their experiences with reliability issues in the past, many appreciate the availability of professional grooming options for dogs and cats. Our grooming team strives to provide a safe and comfortable environment for pets during their visit. We recommend checking in advance to ensure availability and avoid any potential delays.

Another highlight is our selection of pet supplies. From training classes to expert advice on pet care, Petco aims to be your one-stop shop for all things pet-related. Whether you're a new pet owner or have years of experience, our knowledgeable staff is here to assist you in finding the best products and services for your furry companions.

Customer feedback highlights both the strengths and areas for improvement at Petco. Many appreciate the variety of products available, including specialty items like Tiki Cat salmon dry cat food. However, some customers have expressed concerns about stock availability and pricing. For instance, one customer noted that Petsmart offers similar services at more competitive prices, suggesting that price matching could be a beneficial option for Petco.

While we strive to provide the best experience for our customers, it's important to note that service reliability can sometimes be an issue. As shared in customer reviews, there have been instances where appointments were canceled or rescheduled multiple times due to staff shortages or unexpected situations. We encourage customers to reach out directly or check online availability before planning their visits to ensure a smooth experience.

Overall, Petco remains a popular choice for pet lovers in the area, offering a wide range of products and services under one roof. Our commitment to providing quality care for pets and exceptional service to our customers is at the heart of everything we do. We invite you to visit us at 1007 Ten Rod Rd Unit A-1, North Kingstown, RI 02852, and experience the difference Petco makes in pet care.

  • Location: 1007 Ten Rod Rd Unit A-1, North Kingstown, RI 02852
  • Open Hours: Daily from 9:00 AM - 9:00 PM (Sunday closes at 7:00 PM)
  • Services Offered: Pet food, grooming services, training classes, and a wide variety of pet supplies
  • Tips for Visitors: Check availability in advance to avoid delays and ensure the best experience for your pets.

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Petco Location

Petco

1007 Ten Rod Rd Unit A-1, North Kingstown, RI 02852, USA

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Reviews

The grooming department is unreliable. We have three dogs. They canceled/rescheduled our grooming appointment 3 times in the span of two weeks. First time it was a reschedule for two of our dogs, due to only one specific groomer having experience with standard poodles. Second time we show up to our appointment for one of our dogs only to be told that the groomer called out. No one called us to notify us. The GM, who was new to the store , did not have good things to say about what he had gathered about the store, implying chaos. The third time we received a text message only the night (improvement from last week) late night notifying us of the cancellation. Our appointment was in the morning the next day. I called the store immediately before close to ask why and the associate that answer got smart with me as if I was bothering her. She said called customer service to complain because she can’t do anything about it. The groomer, same as before, is now out on injury. Ok things happen (in a week apparently) but why wait til almost close time to notify customers. And we were already frustrated that we haven’t been able to get our dogs groomed a week ago. This store has lost us as customers. We’re taking our dogs to another store.

Nov 16, 2024 · Ivania Garcia

Petsmart has much cheaper grooming prices for the same services. How about price matching? I just moved to the area and would like to use this store location, but the prices need to be more competitive. For example, my 100lb doberman costs $41.00 to be groomed at Petsmart. At Petco the price is $56.00. Also, only one bag left of Tiki Cat salmon dry cat food. Do better with stocking Petco and pricing.

Feb 11, 2025 · G

We had Crow as our trainer for puppy class, and she couldn’t have done a better job. She has a great personality, worked great with our Wolfie and we are going to sign up for the next class. We like the store and the folks who work there too. Ron, Mary Ellen and Wolfie.

Oct 30, 2024 · Ron Lacroix

I wish I could give a -10 experience. My husband and I went into petco to find some additions to our established fresh water aquarium and the fact there were multiple DEAD fish in multi tanks attached to the filter is disgusting in petco. In this day and age if you can’t accommodate for the overload of fish coming into your store than don’t have them. It’s distrusting that your establishment allows this, and your employees see this ! Find something else to make you money because dead fish ain’t it.

Nov 20, 2024 · Courtney Turcotte

Be careful. You might find your best friend at Petco! I've adopted two Green Cheek Conures and both are healthy and friendly. The staff at this location seem to really care for the animals they have there.

Jan 27, 2024 · KG

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