Petco ico

Petco

Pet Store Near MeColoradoArapahoe CountyAuroraVillage EastSouth Ironton Street

1350 S Ironton St Unit 120, Aurora, CO 80012, USA

4.0

Amazing service. I went in with my 2 daughters to get ghost shrimp for my new tank. The workers were extremely helpful, patient and knowledgeable, which made my shopping experience very pleasurable. The entire staff was great from being greeting when I walked in, to being helped which included having questions answered and needing a second opinion and then checking out. I wish all places had this type of service. *pic is my all planted tank and some of my beautiful shrimp the staff helped me pick out.

Tolanda Wooden
  • Overview
  • (303) 751-0934
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

For pet owners in Aurora, Colorado, searching for a "Pet Store Near Me" that combines a vast selection of products with exceptional service, the Petco located at 1350 S Ironton St Unit 120, Aurora, CO 80012, USA stands out as a highly recommended destination. This particular branch of the well-known national chain has garnered significant praise for its customer-centric approach and the quality of its pet care services. You can contact them directly at (303) 751-0934 or +1 303-751-0934.

Petco is nationally recognized for offering a comprehensive range of goods and services catering to nearly every type of pet, from dogs and cats to fish, birds, reptiles, and small animals. The Aurora location embodies this broad spectrum, providing everything from various brands of pet food, treats, and toys to essential supplies like bedding, crates, and grooming tools. Beyond merchandise, Petco stores typically integrate a suite of professional services, and this Aurora branch appears to excel in delivering them. These often include pet grooming, obedience training classes, and veterinary services, often through their Vetco Total Care Animal Hospitals.

Environment: Welcoming and Well-Stocked

While a general description of a Petco store would envision a large, organized retail space with distinct sections for various pet products and live animals, the customer reviews for this specific Aurora location highlight a particularly positive and inviting environment. One reviewer notes being "greeting when I walked in," suggesting a welcoming atmosphere from the outset. The mention of having a "pleasurable" shopping experience points to a well-maintained and customer-friendly layout that makes finding items and navigating the store easy. For those interested in aquatic life, the customer's successful purchase of "beautiful shrimp" for an "all planted tank" implies healthy aquatic displays and a clean environment for these delicate creatures. The overall sentiment conveyed is one of a positive and comfortable space where both pets and their owners feel at ease.

Services: Beyond the Expected

The services offered at Petco in Aurora are clearly a major strong point, drawing significant praise from customers. The staff's "extremely helpful, patient and knowledgeable" demeanor is consistently highlighted. This is particularly evident in the experience of selecting ghost shrimp, where the staff provided "questions answered and needing a second opinion," indicating a deep understanding of aquatic life and a willingness to assist customers thoroughly. This level of personalized assistance elevates the shopping experience beyond a mere transaction.

Furthermore, the veterinary services available at this Petco location receive stellar reviews. A customer's detailed account of their dog's surgery highlights the exceptional care provided by "the vet and techs," who are described as "excellent." The genuine concern for pets' well-being is repeatedly emphasized, with the staff going "the extra mile to make your dog comfortable." A standout example of this "extra mile" was the provision of probiotics along with antibiotics after surgery, a detail noted as a unique and beneficial practice not encountered at other clinics. This attention to holistic pet health and recovery truly sets this Petco's veterinary clinic apart, building immense trust and loyalty among pet parents. The emotional connection cultivated, where the dog "loves coming here" and "would not want to go any place else," speaks volumes about the compassionate and professional care provided.

Features: Knowledgeable Staff and Comprehensive Care

The distinguishing features of the Petco in Aurora extend beyond its comprehensive product range. Foremost among these is the knowledgeable and genuinely caring staff. Whether it's the aquatics department helping select the right shrimp or the veterinary team ensuring a pet's comfortable recovery, the expertise and empathy of the employees are consistently praised. This is a critical feature for any pet store, as it directly impacts customer satisfaction and, more importantly, the well-being of the animals. The availability of diverse live animals, from fish to potentially other species, complemented by expert advice on their care, creates a valuable resource for pet owners.

Another key feature is the integrated service model. The ability to purchase pet supplies, receive expert grooming, attend training classes, and access top-tier veterinary care all in one location offers unparalleled convenience. For busy pet owners, this "one-stop shop" approach simplifies pet care routines. The presence of a highly-rated veterinary clinic directly within the store is a significant advantage, providing immediate access to professional medical attention and advice.

Promotional Information: Word-of-Mouth Excellence

While specific current promotional offers are not detailed in the provided information, the most powerful form of promotion for this Petco location comes directly from the overwhelming positive customer testimonials. The enthusiastic reviews serve as compelling word-of-mouth marketing, highlighting "amazing service" and an exceptional veterinary clinic. For instance, the aquatics experience is presented as a "very pleasurable" shopping journey, while the veterinary care is recommended "highly." When a customer states, "I wish all places had this type of service," it's a testament to the truly outstanding experience they received, which naturally encourages others to visit.

In addition to these glowing personal recommendations, Petco as a national brand regularly engages in promotional activities such as loyalty programs (e.g., Vital Care), discounts on repeat delivery, special sales events, and adoption drives through Petco Love. It is reasonable to assume that the Aurora location participates in these broader promotional efforts, further enhancing its appeal. However, the organic, heartfelt praise from satisfied customers who have experienced genuine care and expertise is perhaps the most effective promotional tool for this particular store.

In conclusion, the Petco at 1350 S Ironton St Unit 120, Aurora, CO, stands out as a highly recommended "Pet Store Near Me" due to its welcoming environment, extensive range of products, and, most notably, its exceptional staff and comprehensive services. The rave reviews for both their general store assistance and their top-tier veterinary clinic underscore a commitment to going "the extra mile" for pets and their owners, making it a reliable and cherished resource for the local pet community.

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Petco Location

Petco

1350 S Ironton St Unit 120, Aurora, CO 80012, USA

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Reviews

Amazing service. I went in with my 2 daughters to get ghost shrimp for my new tank. The workers were extremely helpful, patient and knowledgeable, which made my shopping experience very pleasurable. The entire staff was great from being greeting when I walked in, to being helped which included having questions answered and needing a second opinion and then checking out. I wish all places had this type of service. *pic is my all planted tank and some of my beautiful shrimp the staff helped me pick out.

Nov 20, 2024 · Tolanda Wooden

I am so pleased about the care of my dog here. To begin with all of the staff are friendly. My dog loves coming here because of the love for my dog by the staff. They go the extra mile to make your dog comfortable. The vet and techs are excellent. My dog nor myself,would not want to go any place else. They genuinely care for your pets well being. It is more than just a job to them . I would like to mention, after my dogs surgery, I was given probiotics along with the antibiotics. My dog has had surgery at other places and I was never given probiotics with the antibiotics, nor was it even mentioned as a supplement that would be beneficial. I highly recommend this clinic. My dog recommends it too as she does not like the other places I have been.

Apr 01, 2025 · kathy

I used to love this Petco location and often stopped by to pick out new fish for my tank. However, my visit on 5/15/25 at around 5:30 PM was disappointing. I went in to buy a fish for my sister and asked a staff member with purple/pink hair for help. Unfortunately, she told us we’d have to wait and continued working with another animal tank, leaving us waiting for 15–20 minutes. When she finally came over, she told us we couldn’t get the fish because our tank hadn’t been cycled long enough. I understand the importance of tank cycling, but if she had taken just a few seconds to ask about our setup at the beginning, we wouldn’t have wasted so much time waiting. It was a frustrating experience, and I hope customer service can improve in the future.

May 16, 2025 · Thiên Nguyễn

I did the free exam to see how I would like it at the vetco office. The vibe was kind of weird, and Both the receptionist and the vet were very arrogant. I’m not sure why since it is a vet within Petco. I was considering joining here, But upon the arrogance and attitude I got, I don’t fully trust my dog being treated here. To add to the negative vibe I felt, The receptionist tried to charge me $240 when my vet bill was supposed to be $40. It eventually got corrected but I definitely didn’t feel very confident with the way they did business. If you’re looking for something with a good vibe for your doggie, and friendly I wouldn’t recommend this place.

May 10, 2025 · Andrea Duran

Pointless to have curbside, they have no designated areas. I waited for 15 mins , then the app gave me an option to "remind the store" I was outside. Im not doing that. I finally just went inside to get it. No point in offering curbside if no one is available to do it. Wasted my time.

May 08, 2025 · Kamie Jones

Pet Store Near Me