
Petco
Pet Store Near MeColoradoDenver CountyDenverSoutheastEast Hampden Avenue
7400 E Hampden Ave Ste 8, Denver, CO 80231, USA
4.0
The cashier Angelica who goes by Angel, was so rude to us during our visit at petco this evening. I was so turned off by the poor customer service that I will definitely be taking my business elsewhere and will also be spreading by word of mouth my experience. She needs to have customer service training.
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Overview
- (303) 770-0607
- stores.petco.com
Hours
Pet Store Near Me
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Petco Introduce
For pet parents in Denver, Colorado, seeking a comprehensive "Pet Store Near Me" that caters to a wide array of their companions' needs, Petco at 7400 E Hampden Ave Ste 8, Denver, CO 80231, stands as a prominent and accessible option. This location aims to serve as a convenient hub for pet food, supplies, and various essential services. You can reach them directly at (303) 770-0607 or +1 303-770-0607 for any inquiries or assistance.
The environment at this Petco location is designed to be a comprehensive and organized retail space for pets and their owners. As a large chain store, it typically features a spacious and well-lit layout, facilitating easy navigation through its numerous departments. You’ll find distinct sections dedicated to dogs, cats, small animals, reptiles, birds, and aquatic life, each stocked with a broad spectrum of food, treats, accessories, and habitats. While the retail area is generally maintained for customer comfort, the service areas, such as grooming, can have their own distinct atmosphere, sometimes reflecting the active nature of pet care. The store strives to create a welcoming atmosphere for all visitors, including pets, making it a place where pet parents can browse and select products comfortably.
Petco distinguishes itself by offering a wide array of services that extend beyond just selling products, aiming to be a holistic "Pet Store Near Me" for the local community. These services are geared towards supporting a pet's overall health and happiness:
- Full-Service Dog and Cat Grooming: A significant draw for Petco is its professional grooming salon. They offer various grooming packages, including baths, breed-specific haircuts, de-shedding treatments, and additional services like nail trims, teeth brushing, and ear cleaning. Customer reviews, such as the one highlighting "The groomer who cares for my dog uses such a gentle touch and truly lives working with dogs," indicate that individual groomers can provide exceptional, caring service. This positive feedback emphasizes a commitment to providing a comfortable and positive experience for pets during their grooming sessions, particularly at this specific location, which is contrasted with a less positive experience at a "larger location."
- Dog Training: Petco provides a range of dog training classes designed to address various obedience levels and behavioral needs. These include puppy socialization, basic obedience, and more advanced classes, typically led by certified trainers. The goal is to foster a stronger bond between pets and their owners through positive reinforcement techniques.
- Vetco Total Care Animal Hospital & Vaccination Clinic: Many Petco locations, including this one, feature an in-store Vetco Total Care Animal Hospital or a Vaccination Clinic. These services offer convenient and often affordable access to essential veterinary care, including routine wellness exams, vaccinations (e.g., rabies, distemper, parvovirus), microchipping, and basic health checks. This integration allows pet owners to combine their shopping trips with crucial preventative healthcare for their pets.
- Self-Service Dog Wash: For pet owners who prefer to bathe their dogs themselves but want to avoid the mess at home, Petco typically offers self-service dog wash stations. These stations usually come equipped with elevated tubs, shampoos, conditioners, towels, and dryers, providing a convenient and clean bathing solution.
- Aquatics Department: This Petco location includes a well-stocked aquatics department, offering a variety of live fish (freshwater and sometimes saltwater), aquatic plants, and all the necessary supplies for setting up and maintaining aquariums, including tanks, filters, decor, and water treatment products.
- Live Animals: In addition to fish, Petco generally houses and sells live small animals, reptiles, and birds, along with their appropriate habitats and specialized food.
- Pet Adoption Events: Petco frequently collaborates with local animal welfare organizations to host in-store pet adoption events, facilitating the connection between homeless pets and prospective loving homes.
The distinguishing features that make Petco a prominent "Pet Store Near Me" include its extensive product range and integrated service model. Key product offerings include:
- Vast Food and Treat Selection: Petco stocks an immense variety of pet food, including dry kibble, wet food, raw diets, and specialized formulas catering to various life stages, dietary needs, and health conditions for dogs, cats, and other pets. They also carry a wide selection of treats, chews, and dental health products from numerous brands.
- Comprehensive Supplies and Accessories: From essential items like collars, leashes, harnesses, and crates to a diverse selection of toys, bedding, apparel, and grooming tools, Petco aims to provide everything a pet owner might need. The store also carries a range of specialty items for birds, reptiles, and small animals.
- Health and Wellness Products: Customers can find over-the-counter medications, supplements, flea and tick prevention treatments, and dental care products. The presence of a Vetco clinic on-site often means access to prescription pet medications as well.
- Digital Integration and Convenience: Petco leverages its online platform to enhance the in-store experience, offering options like buy online, pick up in-store (BOPIS) or curbside pickup, and even same-day delivery for eligible orders, providing convenience for busy pet owners. The seamless integration between their online and physical presence is a key feature.
Petco regularly engages in various promotions to provide value to its customers, making it an attractive "Pet Store Near Me" option. While specific offers change, common promotional activities you can expect include:
- Seasonal Sales and Discounts: The store frequently offers sales on pet food, treats, toys, and supplies throughout the year, often tied to holidays or seasonal needs.
- Vital Care Program: Petco's loyalty program, Vital Care, rewards members for purchases, often providing points that can be redeemed for discounts on future purchases and potentially exclusive member benefits on services like grooming or vet visits.
- Repeat Delivery Savings: Customers can often save money by signing up for repeat delivery services on recurring pet food and supply orders, with discounts typically applied to initial and subsequent deliveries.
- In-Store and Online Deals: Promotions are advertised both within the physical store and on Petco's website, often featuring special prices on specific brands or categories of products.
- New Customer Offers: It's common for Petco to provide introductory discounts for new customers or special offers to encourage engagement with their services like grooming or training.
Customer experiences at this Petco location can vary, as indicated by the provided reviews. While one review highlighted exceptional service from a groomer and a positive interaction with staff like Hector, emphasizing a "totally different" and positive check-in experience, another customer reported a very negative interaction with a cashier named Angelica (Angel), citing "rude" and "poor customer service" that led them to take their business elsewhere. This duality in feedback is common for large retail chains and underscores that while the store provides comprehensive services and products, the individual interactions with staff can significantly shape a customer's perception and loyalty. Petco aims for consistent service, but individual employee performance can impact the overall customer experience.
In conclusion, Petco at 7400 E Hampden Ave Ste 8 in Denver, CO, serves as a multifaceted "Pet Store Near Me," providing a vast array of pet products and essential services such as professional grooming, dog training, and accessible veterinary care through Vetco. With ongoing promotions and a broad inventory, it aims to meet the diverse needs of local pet owners. While customer service experiences can vary, the store's commitment to offering a wide range of pet care solutions remains a core focus.
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Petco Location
Petco
7400 E Hampden Ave Ste 8, Denver, CO 80231, USA
Get directionsReviews
The cashier Angelica who goes by Angel, was so rude to us during our visit at petco this evening. I was so turned off by the poor customer service that I will definitely be taking my business elsewhere and will also be spreading by word of mouth my experience. She needs to have customer service training.
Dec 28, 2024 · Angel ArellanoThis dude is small but mighty!! The groomer who cares for my dog uses such a gentle touch and truly lives working with dogs. I took her to a larger location for a haircut one time. Never again. We will never do that again. It was traumatic for me and my dog, especially. This location is totally different from the moment you check in to the moment you are requiring with your pooch. Thank you so much, Hector!!! You're always so amazing, and up to the task with a smile and a fantastic attitude.
Feb 04, 2025 · Andrea DurdenThey are abusing their hermit crabs. Their enclosures are entirely inaccurate and these crabs are suffering. Painted shells, and pellets are toxic, they do not have enough water, inadequate depth and type of substrate, not enough space for the amount of crabs. They have labeled their crabs in painted shells as “fancy crabs” and they cost more than the crabs in natural shells. This is truly heartbreaking, coming from someone who rescues abused crabs that have previously come from the pet store trade. Petco’s reply is hilarious considering I went back yesterday, 2 MONTHS later, and zero changes have been made.
Mar 16, 2025 · Asha HansonGeremy was patient & extremely helpful while helping me buy fish while it was only him & one other employee having to work the whole floor plus check people out. You as a company need to do better and hire more people to help these poor employees that were obviously struggling while trying to help half a dozen people by themselves. I shouldn't have to sit up at the register waiting for almost 10 minutes because you have your employees worked to bone. But to reiterate, the employees were amazing and helpful.
Apr 28, 2025 · Tori KaiserI visited the store today at 7:50 PM with the intention of purchasing fish for my aquarium. I spent approximately 30 minutes carefully selecting the fish I wanted. Around 8:20 PM, I approached a staff member, who I believe is a manager, to assist me with the selection. To my surprise, she informed me that the aquatics department was already closed and that the closing time was 8:20 PM. This was confusing, as the store hours listed on your website indicate a closing time of 9:00 PM. Closing time information was not communicated anywhere in the store or on the website. After spending considerable time selecting the fish, it was disheartening to learn that I couldn’t complete my purchase due to the department’s early closure. I believe it would be beneficial for customers if specific department closing times were clearly communicated, either through signage in the store or on the website. This would help manage expectations and prevent similar situations in the future. Really Very dissatisfied
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