Petco

For pet owners in Mansfield, Massachusetts, and the surrounding areas, Petco, located at 280 School St #I-180, Mansfield, MA 02048, USA, serves as a local branch of a national chain offering a variety of pet-related products and services. Operating under the platform category of "Pet Store Near Me," this Petco location can be contacted at phone number (508) 261-2366 or mobile phone +1 508-261-2366.

Based on the available customer reviews, the Petco in Mansfield presents a mixed picture of its services. While one reviewer highly praises the dog training programs offered at this location, another details a significantly negative experience with the grooming department, highlighting issues with communication, scheduling, and the quality of the grooming service itself.

One customer recounts a frustrating experience with the grooming department. Their dog's 2:45 p.m. appointment, made a week in advance, was rescheduled on the same day due to a staff member calling out sick. The communication process was described as poor, involving a long hold time, a hang-up, and difficulty reaching a manager via phone. The reviewer noted a discrepancy in how quickly their call was answered when using a different phone number, suggesting potential issues with call management. Despite the initial difficulties, the appointment eventually proceeded. However, the reviewer expressed disappointment with the grooming outcome, stating that only a bath and nail trim were performed, and the specific areas requested for touch-up were not addressed. The experience was further complicated by conflicting information regarding the grooming department's closing time, leading to additional inconvenience upon picking up the dog. This review raises concerns about the reliability and quality of the grooming services at this particular Petco location.

In contrast, another customer offers high praise for the dog training services provided by Susan at this Mansfield Petco. They completed both the Petco foundations and advanced dog training programs and found Susan to be "thoughtful" and effective in teaching them about puppy training. The reviewer expressed great satisfaction with the classes, describing them as "very affordable and valuable" and offering a "100% recommended" endorsement for the dog training services at this location.

As a national retailer, Petco in Mansfield likely offers a wide range of pet supplies catering to various animals, including dogs, cats, fish, reptiles, and small animals. The store environment would typically include dedicated sections for different types of pets, featuring food, treats, toys, habitats, accessories, and health and wellness products. Customers can generally expect to find a variety of brands and price points to suit different needs and budgets.

The presence of a dog training program, positively reviewed, indicates that this Petco location has facilities and staff dedicated to this service. The negative review of the grooming department suggests that grooming services are also offered, although the quality of this service appears to be inconsistent based on the feedback received. It is common for Petco stores to have grooming salons where pets can receive baths, haircuts, nail trims, and other grooming services.

Beyond grooming and training, Petco stores often provide other services such as vaccination clinics (often run in partnership with third-party veterinary providers), microchipping, and potentially adoption events in collaboration with local animal shelters. They also typically offer advice on pet care and nutrition, although the level of expertise may vary among staff members.

As a national chain, Petco frequently offers various promotions and discounts on their products and services. These can include weekly sales flyers, online coupons, loyalty programs (such as Petco Pals Rewards), and special offers tied to specific brands or product categories. Customers are encouraged to sign up for the Petco Pals Rewards program to earn points on purchases and receive exclusive discounts and benefits. Promotional information is often available on Petco's national website (www.petco.com) and may also be advertised in-store or through local mailers. Local users in Mansfield, MA, should check these resources or inquire in-store for any current promotions relevant to their needs, whether for pet food, supplies, grooming, or training services.

In conclusion, the Petco located at 280 School St #I-180 in Mansfield, MA, offers a range of pet supplies and services typical of a national chain. The customer reviews present contrasting experiences, with high praise for the dog training programs and significant dissatisfaction with a recent grooming service. Local pet owners considering this Petco should weigh these experiences, particularly if they are interested in grooming services. The positive feedback regarding dog training suggests that this is a strong offering at this location. For pet supplies and other standard services, customers can likely expect the typical offerings of a Petco store. It is advisable for local users to inquire directly about the grooming services and any specific concerns they may have before booking an appointment. For dog training, the positive review indicates a valuable resource for puppy and dog training needs in the Mansfield area.