Petco

For pet owners in Amherst, New Hampshire, and the surrounding communities, Petco, located at 123 Rte 101A # B, Amherst, NH 03031, USA, is a national chain aiming to be a comprehensive "Pet Store Near Me" for all their animal companions' needs. Typically, Petco stores offer a wide selection of pet supplies, live animals, grooming services, and often veterinary care or adoption opportunities.

While specific details about the Amherst Petco's environment are not provided in the customer reviews, Petco stores generally feature organized aisles with products for various pets like dogs, cats, fish, birds, and small animals. These locations often include dedicated areas for live animal displays, grooming salons, and potentially veterinary clinics or adoption centers operated by partner organizations.

The limited customer feedback available for the Amherst Petco presents a mixed picture, with both negative and potentially neutral experiences highlighted. One customer expressed significant frustration regarding a seemingly inconsistent policy on the sale of ghost shrimp. This 17-year-old customer, who claims to have previously purchased shrimp, fish, and other supplies from the same store, was denied the purchase of ghost shrimp by an employee who stated that an ID and being 18 years of age were required. The customer found this policy unusual, especially given their prior purchase history and the lack of such a requirement at a competitor store. This incident led to the customer abandoning their intended purchase and expressing their intent not to return, citing the perceived illogical and time-wasting nature of the policy.

Another customer shared a highly negative experience with the grooming services at the Amherst Petco. This customer brought their Bernese Mountain Dog for a grooming appointment, seeking a comprehensive service. However, the groomer, Andrea, allegedly stated that the dog was covered in severe mats and that the owner needed to seek mat removal elsewhere, possibly even requiring a medical procedure and a full shave. The owner, who had recently taken the dog to the vet with no mention of matting and regularly brushes their dog at home, was distressed by this assessment. Subsequently, the owner sought second opinions from their veterinarian and another groomer at MOJO DOG MANOR, both of whom reportedly found no mats and only recommended a deshedding treatment. The customer expressed strong dissatisfaction with the Petco groomer's assessment, labeling it unprofessional and lacking in knowledge, and vowed never to patronize the company again.

Considering these two recent negative reviews, it is crucial for local users to be aware of these experiences. The first review raises concerns about potentially inconsistent or poorly communicated policies regarding the sale of certain live animals, particularly to younger customers with a history of responsible pet ownership. The second review highlights a significant issue with the accuracy and professionalism of the grooming services provided at this specific Petco location, potentially causing unnecessary distress and misdiagnosis.

Despite these negative experiences, Petco as a national chain typically offers a wide range of services, which may or may not have been fully experienced or mentioned by these reviewers at the Amherst location. These standard services often include:

• Pet Supplies: A broad selection of food, treats, toys, bedding, grooming tools, and health products for various types of pets.
• Live Animals: The sale of fish, small animals (hamsters, guinea pigs, etc.), birds, and reptiles. The availability can vary based on location and time.
• Grooming Services: Professional grooming for dogs and cats, including bathing, haircuts, nail trims, and other services. However, the negative review suggests potential inconsistencies in the quality and accuracy of these services at the Amherst location.
• Veterinary Services: Many Petco stores host in-store veterinary clinics, often operated by third-party providers, offering routine care, vaccinations, and minor medical services. It would be advisable to confirm if the Amherst location has a vet clinic and understand its services.
• Pet Adoption Events: Petco frequently partners with local shelters to facilitate pet adoptions. Check with the Amherst store for information on upcoming events.
• Training Classes: Some Petco locations offer dog training programs. Inquire with the Amherst store about the availability and types of classes offered.
• Aquarium Supplies and Fish: As mentioned in the first review, the store does sell fish and related supplies, although the purchasing experience can be inconsistent.

Given the recent negative feedback regarding specific services, it is particularly important for local users considering purchasing live animals or using the grooming services at the Amherst Petco to proceed with caution and potentially seek additional information or consider alternative providers. It may be beneficial to inquire directly about the store's policies on live animal sales, especially for younger customers, and to seek detailed information about the groomers' experience and qualifications before booking an appointment.

Promotional information for Petco is typically available through their national website, mobile app, and in-store flyers. These often include discounts on specific brands of food, treats, and supplies, as well as potential promotions on grooming services or adoption events. Local users should check these resources or contact the Amherst store directly at (603) 577-4583 to inquire about any current promotions.

In conclusion, Petco in Amherst, NH, is a "Pet Store Near Me" that offers a range of pet supplies and services. However, recent customer reviews highlight potential issues with inconsistent policies regarding live animal sales to younger customers and a concerning experience with the grooming services. While Petco as a whole aims to be a comprehensive pet care destination, these specific incidents at the Amherst location suggest that local users should exercise caution and perhaps seek further clarification on policies and service quality before making purchases or appointments.