Petco ico

Petco

Pet Store Near MeCaliforniaLos Angeles CountyRolling Hills EstatesPeninsula Center

22 Peninsula Center, Rolling Hills Estates, CA 90274, USA

4.0

Waited for 10 minutes in the fish department for help and no one every came. The cashier in the front texted her coworkers and even made an announcement on the PA system. Isaac came out but when I asked for help he looked and then walked right by. I am so disappointed by this action. My husband and I always talk highly about the place. Especially since the manager has gone above and beyond with my cats and the guy usually in the aquatics section goes above and beyond as well when it comes knowledge and advice for any questions we have.

Marina Watanabe Carmona
  • Overview
  • (310) 377-3091
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Welcome to Petco, your local Pet Store Near You, situated at 22 Peninsula Center in Rolling Hills Estates, California. As a well-known national chain, Petco aims to provide a wide range of pet supplies, services, and potentially adoption opportunities to the Rolling Hills Estates community and surrounding areas. However, online customer reviews suggest that experiences with customer service at this particular location can vary.

The environment at Petco typically includes various departments such as fish, small animals, reptiles, birds, and a wide selection of pet food, toys, and supplies. There may also be an adoption area for cats and possibly other animals. One customer's experience suggests that staffing levels or attentiveness in specific departments, like aquatics, might sometimes be lacking, leading to long wait times for assistance. Other interactions with staff members have been described as either unhelpful or pleasant, indicating potential inconsistency in customer service quality.

At Petco, our services generally include the sale of pet food, supplies, and accessories for various types of animals. Many locations also offer live animals such as fish, small pets, reptiles, and birds, as well as adoption services for cats and sometimes dogs. The availability of knowledgeable staff, particularly in specialized areas like aquatics, can be a feature, although one review indicates this may not always be consistently available. Grooming services and veterinary clinics (often third-party) may also be present at some Petco locations. However, based on the provided reviews, the consistency and friendliness of the staff can vary.

A key feature of Petco as a national chain is its wide selection of products and potential for services like grooming and adoptions. This specific location in Rolling Hills Estates has received mixed feedback regarding its customer service. While some customers have had positive experiences with certain staff members, including a helpful manager and a knowledgeable individual in the aquatics section, others have reported long wait times and unhelpful or even snarky interactions with employees. Local users may want to be aware of this potential inconsistency in service when visiting this store.

Currently, no specific promotional information for this Rolling Hills Estates Petco location is available in the provided reviews. As a national chain, Petco often has ongoing promotions and discounts, which may be advertised in-store or online at the corporate Petco website. Local users are advised to check for any current promotions directly with the store or on the Petco website.

Petco Photos

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Petco Location

Petco

22 Peninsula Center, Rolling Hills Estates, CA 90274, USA

Get directions

Reviews

Waited for 10 minutes in the fish department for help and no one every came. The cashier in the front texted her coworkers and even made an announcement on the PA system. Isaac came out but when I asked for help he looked and then walked right by. I am so disappointed by this action. My husband and I always talk highly about the place. Especially since the manager has gone above and beyond with my cats and the guy usually in the aquatics section goes above and beyond as well when it comes knowledge and advice for any questions we have.

Jan 15, 2025 · Marina Watanabe Carmona

Asked to pet the cats in the adoption area and the employee working the cash register gave me a snarky response. I'll give petco a little bit of leeway though because the next employee I asked was much nicer

Mar 30, 2025 · Cameron Watson

Rolling Hills Petco is awesome! Everyone that works there is friendly and helpful. The groomers are great with our dog, listen to what we want, and follow through with it. Thanks Rolling Hills Petco!

Mar 04, 2025 · Shell Green

We took our dog, Buddy in for grooming and a hair cut! They did a fantastic job and even finished early. The staff was very friendly as well :)

Jan 26, 2025 · Andrew Balogh

0/5 experience. I went to go purchase goldfish for my tank and was told “unfortunately the fish can’t go home with you today”. I have a 10 gallon starter tank and am planning on upgrading within the next month. I just wanted to get the tank and fish acclimated. The associate said that my tank was too small and there wouldn’t be enough space or oxygen for the fish. 😂 AS IF PETCO DOESNT HAVE AT LEAST 200 GOLDFISH CROWDED TOGETHER IN WHAT IS PROBABLY MAX A 20 GALLON LONG. Laughable establishment.

Dec 18, 2024 · Alex

Pet Store Near Me