Petco ico

Petco

Pet Store Near MeTexasEl Paso CountyEl PasoSun Ridge SouthNorth Zaragoza Road

2036 N Zaragoza Rd Bldg D, El Paso, TX 79938, USA

4.0

Every time I come here I have to wait at least 3-5 minutes at the register for someone to come to the actual register. The employees are eslse where in the store. If you're not going to have someone constantly in the checkout area I suggest you put a button that we can press that alerts the employees that there is someone waiting to be checked out.

andy gonzales
  • Overview
  • (915) 206-6235
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet parents across El Paso, finding a reliable and well-stocked local pet store is essential for ensuring our beloved companions lead happy, healthy lives. Petco, located right here in our vibrant community, stands as a prominent destination for everything from daily essentials to specialized care items. It's more than just a place to pick up a bag of kibble; it's a comprehensive hub designed to support the well-being of all kinds of pets, serving the diverse needs of Texas pet owners.

Petco has long been recognized for its wide array of products and services, making it a convenient one-stop shop for local Texans. Whether you're a proud dog parent, a devoted cat guardian, or have a passion for fish, birds, or small animals, Petco aims to provide a curated selection that caters to every species and breed. The commitment to offering a variety of items, from premium pet foods and treats to durable toys and comfortable bedding, demonstrates their understanding of what pet owners truly need. Beyond the shelves, Petco often integrates various services that further enhance its value to the community, establishing itself as a key resource for pet care in El Paso.

Location and Accessibility

Conveniently situated for residents across El Paso, the Petco store at 2036 N Zaragoza Rd Bldg D, El Paso, TX 79938, USA is easily accessible, making your pet supply runs efficient and straightforward. This location is part of a well-established commercial area in El Paso, known for its various shopping opportunities, which means combining your pet errands with other daily tasks can be a breeze. North Zaragoza Road is a significant thoroughfare in El Paso, ensuring that the store is reachable whether you’re coming from nearby neighborhoods or other parts of the city.

The building's placement within a larger complex typically offers ample parking, which is a major convenience for customers, especially those purchasing bulky items like large bags of pet food or crates. The ease of access, combined with typically well-maintained surroundings, contributes to a pleasant shopping experience. Being on a recognizable road like Zaragoza, this Petco branch is usually easy to locate, even for those new to the area or simply visiting this part of El Paso. This strategic positioning underscores Petco’s aim to be a readily available resource for local pet parents seeking quality products and services.

Services Offered

Petco offers a comprehensive range of products and often provides various services designed to support the health and happiness of pets and their owners. While the specific services can vary slightly by location and current offerings, a typical Petco store like the one in El Paso usually provides the following:

  • Extensive Pet Supply Selection: This includes a wide variety of dog and cat food (dry, wet, raw, specialized diets), treats, toys, collars, leashes, beds, crates, carriers, grooming tools, and training aids. They also stock supplies for fish (tanks, filters, food), birds (cages, feed), small animals (hamsters, rabbits, guinea pigs - cages, bedding, food), and reptiles (terrariums, lighting, specialized food). The store aims to be fully stocked with a variety of items for all breeds and types of pets.
  • Pet Grooming Services: Many Petco locations, including potentially this one, offer professional grooming services for dogs and cats. These services can include baths, haircuts, nail trims, ear cleaning, and de-shedding treatments, all performed by certified groomers.
  • Veterinary Services (Vetco Clinics): Petco often hosts Vetco vaccination clinics and other veterinary services, providing convenient and affordable access to routine pet healthcare like vaccinations, microchipping, and basic check-ups.
  • Dog Training Classes: For pet parents looking to enhance their dog’s behavior and obedience, Petco frequently offers a range of dog training classes, from puppy socialization to advanced obedience, led by certified trainers.
  • Pet Adoption Events: Petco is a strong supporter of pet adoption and frequently partners with local animal shelters and rescue organizations to host in-store adoption events, helping homeless pets find their forever homes.
  • Self-Service Dog Wash: Some locations provide self-service dog wash stations, allowing pet owners to bathe their dogs using professional-grade tubs, shampoos, and dryers without the mess at home.
  • Aquatic and Reptile Specialists: For those with fish or reptiles, Petco often has knowledgeable staff who can provide advice on tank setup, water quality, feeding, and general care for these specialized pets.
Features / Highlights

Petco in El Paso distinguishes itself through several key features and highlights that enhance the shopping experience for local pet parents. These aspects contribute to why many Texans choose Petco for their pet-related needs:

  • Vast Product Variety and Stocked Shelves: A significant highlight is the store's extensive inventory. Customers note that the store is "fully stocked with a variety of items for all breeds." This means pet owners can typically find what they need, whether it's a specific brand of dog food, specialized cat litter, or unique accessories for less common pets. This comprehensive selection saves customers from having to visit multiple stores.
  • Clean and Well-Maintained Environment: The store's cleanliness is a recurring positive comment. One customer specifically mentioned that "The store smelled clean," which is a crucial factor for a pet supply establishment. Additionally, the availability of a "clean restroom was a plus," indicating a general attention to facility upkeep that benefits all visitors, both human and animal.
  • Hassle-Free Exchange Policy: Petco demonstrates a commitment to customer satisfaction through its flexible policies. A customer shared a positive experience of easily exchanging a collar that didn't fit, highlighting a smooth and problem-free return process. This builds trust and confidence in shopping at the store, knowing that customer needs are prioritized.
  • Pet-Friendly Atmosphere: Petco stores are generally designed to be welcoming to pets, allowing well-behaved, leashed animals to accompany their owners inside. The mention of a dog enjoying "tasty treats" suggests that the store embraces and caters to the pets themselves, making the visit a positive experience for furry companions.
  • Accessibility of Basic Services: Beyond products, the typical Petco setup allows for easy access to services like potential grooming appointments or vaccination clinics (Vetco), which adds layers of convenience for pet owners managing their pet's health and wellness.
Promotions or Special Offers

Petco, as a national retail chain, frequently offers a variety of promotions and special offers designed to provide value to its customers. These can be particularly beneficial for pet owners in El Paso looking to save on their regular pet supply purchases. While specific, real-time promotions are dynamic and change often, Texans can generally expect to find:

  • Weekly Ads and Sales: Petco regularly publishes weekly flyers and digital ads featuring discounts on popular pet food brands, treats, toys, and supplies. These sales are a great way to stock up on essentials.
  • Pals Rewards Program: This free loyalty program is a must-join for regular shoppers. Members earn points on every purchase, which can be redeemed for discounts on future orders. They also often receive exclusive member-only pricing, personalized offers, and birthday rewards for their pets.
  • Buy One, Get One (BOGO) Deals: Petco frequently runs BOGO promotions on various items, such as treats, certain food brands, or grooming products, offering significant savings.
  • Seasonal and Holiday Promotions: Look out for special sales events around major holidays (like Thanksgiving, Christmas, or Black Friday) or during seasonal changes when specific pet needs arise (e.g., flea and tick season, back-to-school for pets).
  • Online Deals and App-Exclusive Offers: Many promotions are available exclusively through the Petco website or their mobile app, including online-only discounts, free shipping offers, or curbside pickup deals. Checking these platforms regularly can uncover additional savings.
  • Subscription Services: Petco often provides discounts for customers who subscribe to recurring deliveries of pet food or other consumables, ensuring you never run out while also saving money.
  • New Customer Incentives: Occasionally, there are special offers for new customers, such as a percentage off their first online order or an in-store coupon.

To stay updated on the latest promotions relevant to the El Paso Petco store, it's highly recommended to sign up for their Pals Rewards program, check their website or app regularly, and review their weekly ads. Don't hesitate to ask a store associate about any ongoing deals when you visit.

Contact Information

Getting in touch with the Petco store in El Paso is straightforward, ensuring you can easily get answers to your questions, check product availability, or inquire about services. Here's how to reach them:

Address: 2036 N Zaragoza Rd Bldg D, El Paso, TX 79938, USA

Phone: (915) 206-6235

You can use this phone number to speak directly with a store associate during business hours. They can assist with inquiries about product stock, specific services offered at this location, store hours, or any current promotions. While the provided feedback noted occasional waits at the register, direct phone contact can be an efficient way to get information before your visit.

Conclusion: Why this place is suitable for locals

For pet parents in El Paso, Petco at 2036 N Zaragoza Rd Bldg D stands out as a highly suitable and valuable local resource for a multitude of reasons. It effectively addresses the diverse needs of the community’s pet owners, solidifying its role as a go-to destination.

Firstly, its convenient location and excellent accessibility on a major thoroughfare like North Zaragoza Road mean that residents from various parts of El Paso can easily reach the store. This geographical convenience, coupled with ample parking, minimizes the hassle often associated with shopping, making it a practical choice for busy Texans.

Secondly, the store’s impressive and comprehensive inventory is a significant draw. As one customer noted, it’s "fully stocked with a variety of items for all breeds." This breadth of selection ensures that whether you have a large dog, a finicky cat, or exotic small animals, you are likely to find the specific food, treats, toys, or supplies you need without having to visit multiple specialty stores. This one-stop-shop approach saves time and effort for local pet parents.

Furthermore, the consistent feedback on the store’s cleanliness and overall pleasant atmosphere significantly enhances the shopping experience. A clean environment, including well-maintained restrooms, indicates a commitment to customer comfort and a healthy space for both humans and pets. The positive experience of a dog enjoying tasty treats within the store also highlights Petco’s pet-friendly ethos, making it a welcoming place for your furry companions to join you on your shopping trips.

Lastly, the store's customer-friendly policies, such as hassle-free exchanges, build trust and confidence among local shoppers. This commitment to satisfaction, combined with the wide range of products and potential services like grooming or vet clinics, establishes Petco as a reliable and essential part of the El Paso pet care ecosystem. For any Texan looking for a dependable, well-stocked, and customer-focused pet store, Petco on N Zaragoza Rd is an excellent choice.

Petco Photos

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Petco Location

2036 N Zaragoza Rd Bldg D, El Paso, TX 79938, USA

Reviews

Every time I come here I have to wait at least 3-5 minutes at the register for someone to come to the actual register. The employees are eslse where in the store. If you're not going to have someone constantly in the checkout area I suggest you put a button that we can press that alerts the employees that there is someone waiting to be checked out.

Apr 29, 2025 · andy gonzales

I bought a collar for my Chihuahua mix and it didn't fit her. Two weeks later I took her with me to exchange the collar and buy her a new one. I had no problem exchanging it. The store smelled clean and was fully stocked with a variety of items for all breeds. The clean restroom was a plus. My dog also enjoyed the tasty treats.

Feb 11, 2023 · lysa heart

Absolutely horrible customer service. I stopped by for a few items and was completely ignored. I went to the cashier and he was writing something, which I understand he was busy but he was completely ignoring me. When i said “excuse me” he didn’t bother looking up. He just said “yeah?” And continued writing. This happened twice. When he finally made it very obvious he was annoyed. This is not the first time ive been made to feel so unwelcomed at this store. The aquatics “manager” has the exact same attitude. Its so sad your company allows this. Totally unacceptable!!!

Jan 11, 2025 · carlos mendoza

Great selection of food and treats for my pets. Everything was easy to find and staff were friendly. I just wish they had bigger containers to keep their beta fish in. They need more space.

Jan 08, 2019 · Felipe Lee

Extremely helpful staff Pearl was very patient and recommended food and treats for our dogs. Showed me several items and explained the difference in them, she also offered very helpful advice in feeding dogs. Karla was also very friendly, she was working in the grooming section but came over to check me out, I was purchasing a sweater for one of my dogs which was not the right color but that is all that was out on the floor, she took the time To go to the back and look for a different color. GREAT staff will definitely come back to this store for all my pet needs

Dec 10, 2017 · K Flores

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