Petco

The service was outstanding! The cashier was very helpful when I was looking at a sweatshirt for my dog. She even lent me a tape measure so I could measure his backside on the spot.

The store has a lot of variety and staff is really helpful. A very nice girl (forgot her name:( ) patiently helped us pick up right stuff for our cat.

The store was fully stocked (finally)! Found everything I needed, and decent prices.

Clean, inviting, and the clerk was very personable. Highly recommend! Note that the dog and cat Nature's Miracle products are located in separate parts of the store ;)

I have been a frequent customer at the West Hollywood Petco for about 20 years. From the moment I walk in I am always greeted with a smile and reassured if I needed anything not to hesitate to ask. Every single one of the employees has always shown genuine passion for animals in the way they interact with both customers and pets alike. A while ago while checking out Johnny (who always greets with a warm welcome and smile in his cool red bandana) took the time to explain all about their Vital Care Program and how much I could be saving, and boy did he help me save a ton of money. While adding me to the system we encountered an issue on my account, but he didn't hesitate to quickly grab the phone and contact headquarters to make sure they correct the issue so that he can properly continue the process. Thanks for that Johnny. On my recent visit I had the pleasure of being assisted by Manny. I went in to purchase litter and while checking out he started a friendly conversation about my pets, which then turned to discussing what food we were feeding our pets. His knowledge about various pet products was impressive, and he patiently answered all my questions, guiding me to exactly what I needed. Not only did they help me find the right products, but also took the time to educate me on proper pet care and offered valuable tips and insights that I had never considered before to ensure my pet's well-being. I value the fact that he went above and beyond to ensure that I had everything I needed to provide all my fur babies with the best possible care, not only as a store associate but more as a fellow pet owner. Never made me feel rushed and made sure I left Petco feeling confident that I had made the best choices. I must add he also helped me add all my other pets into the Vital Care system and let me tell you I was so happy to see all the money I was saving. Totally worth it! Thank you Manny! In a world where exceptional customer service is becoming increasingly rare, these Petco workers went above and beyond, setting a shining example for their colleagues and leaving a lasting impression on customers like myself. Petco is fortunate to have such dedicated and passionate individuals on their team. I enjoy coming to Petco for all my pet needs, knowing that I will receive nothing but the best service. Thank you!