Petco ico

Petco

Pet Store Near MeMissouriSt. Louis CountyEllisvilleManchester Road

15905 Manchester Rd, Ellisville, MO 63011, USA

4.0

I went to buy a beta fish, stood there for 45 minutes to plan out my tank and what was going to go in the tank, and how much it would cost. I spent another 15 picking out my perfect fish. All while the cashier watched and helped with any questions I had. When I went to check out, the SAME cashier said I could not but my tank and fish the same week because I needed time for my tank to regulate. (I was getting a 1 gallon tank with no filter) she stood there and watched me for the hour I was there planning this out, then refused the sell me a BETA FISH (that it was a policy that i could not buy both in the same week, because the tank needed to be regulated). I have never heard having to regulate a tank for a beta fish. I then called Petco up the street. They said that this was not a policy that Petco had.

abigail gld
  • Overview
  • (636) 686-9407
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

Welcome to the Petco located at 15905 Manchester Rd, Ellisville, MO 63011, USA. As a well-known name in the 'Pet Store Near Me' category, this Petco aims to serve the local community with a variety of pet-related goods and services. You can contact them at (636) 686-9407 or their mobile number, +1 636-686-9407.

Based on customer feedback, experiences at this Ellisville Petco appear to vary. One customer shared a negative experience regarding the purchase of a betta fish and a small tank. According to this review, after spending a significant amount of time planning the setup with a cashier, the sale was allegedly refused due to a store policy about needing time for the tank to regulate before introducing a fish, which the customer found unusual for a one-gallon tank without a filter. This same customer reported that another Petco location nearby did not have such a policy. This account suggests that policies or their interpretation might differ between Petco stores.

In contrast, another customer review offers a positive experience with the grooming services at this Ellisville Petco. They specifically mentioned taking their dogs to a groomer named Annie for over a year and expressed great satisfaction with her service. The reviewer highlighted Annie's willingness to accommodate their schedule, the affection their dogs have for her, her attention to detail, and her overall love for pets. This positive feedback indicates that the grooming services at this location, particularly with Annie, are highly regarded by at least one customer.

As a large national chain, Petco typically offers a wide range of services and features. Generally, Petco stores provide a diverse selection of pet supplies, including food, treats, toys, bedding, and healthcare products for various types of animals such as dogs, cats, fish, birds, reptiles, and small animals. Many Petco locations also offer live animals for sale, such as fish, small mammals, reptiles, and birds. Additionally, grooming services, like the one positively reviewed at this Ellisville location, are commonly available, often including bathing, haircuts, nail trims, and more. Veterinary services, such as vaccinations and routine check-ups, may also be offered through in-store clinics at some locations. Training classes for pets, particularly dogs, are another common feature of Petco stores.

Given the limited review information specific to this Ellisville Petco, it's challenging to detail the exact environment and any current promotional information. However, based on the general nature of Petco stores, customers can likely expect a retail environment organized by pet type, making it easier to find specific products. There are often dedicated sections for food, toys, and accessories for dogs, cats, and other animals, as well as areas for live animals and grooming services. Petco frequently runs national and local promotions, which can include discounts on specific brands, loyalty programs, and seasonal sales events. To find out about any current promotions at the Petco in Ellisville, MO, the best approach would be to contact them directly at (636) 686-9407 or visit their store at 15905 Manchester Rd.

In summary, the Petco in Ellisville, MO, located on Manchester Road, is part of a national chain offering a broad selection of pet supplies and services. Customer experiences appear to be mixed, with one expressing dissatisfaction regarding a fish purchase policy, while another praised the grooming services provided by a specific groomer named Annie. As a 'Pet Store Near Me', this Petco likely provides convenient access to a wide range of pet-related needs. For specific details about their current offerings, environment, and any ongoing promotions, it is recommended to contact the store directly. Petco, in general, aims to be a comprehensive resource for pet owners, and this Ellisville location is part of that network.

For local residents in Ellisville, MO, looking for a 'Pet Store Near Me', the Petco on Manchester Road offers a readily accessible option for pet supplies and potentially a variety of services. While one customer review raised concerns about a specific policy regarding the sale of a betta fish and a new tank, it's important to consider that individual experiences can vary. The positive feedback regarding the grooming services suggests that this is a strong aspect of this particular store. As with any retail location, the best way to gauge whether it meets your specific needs is to visit the store or contact them directly to inquire about their products and services.

Petco stores typically strive to be more than just a place to buy pet products; they often aim to be a resource for pet care advice and services as well. While the provided reviews offer a glimpse into specific customer interactions at this Ellisville location, they may not represent the entirety of what the store offers. If you are looking for a 'Pet Store Near Me' that provides a wide array of supplies, potentially grooming, and other pet-related services, the Petco at 15905 Manchester Rd is worth considering. We encourage you to reach out to them directly to learn more about how they can assist you with your pet care needs.

In conclusion, the Petco in Ellisville, MO, serves as a local option for pet owners seeking supplies and services within the 'Pet Store Near Me' category. While one customer reported a negative experience with a fish purchase, another highlighted positive grooming services. As part of a national chain, this store likely offers a broad range of products and may have other services available. For the most accurate and up-to-date information regarding their offerings and any current promotions, please contact them at (636) 686-9407 or visit their location on Manchester Road.

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Petco Location

15905 Manchester Rd, Ellisville, MO 63011, USA

Reviews

I went to buy a beta fish, stood there for 45 minutes to plan out my tank and what was going to go in the tank, and how much it would cost. I spent another 15 picking out my perfect fish. All while the cashier watched and helped with any questions I had. When I went to check out, the SAME cashier said I could not but my tank and fish the same week because I needed time for my tank to regulate. (I was getting a 1 gallon tank with no filter) she stood there and watched me for the hour I was there planning this out, then refused the sell me a BETA FISH (that it was a policy that i could not buy both in the same week, because the tank needed to be regulated). I have never heard having to regulate a tank for a beta fish. I then called Petco up the street. They said that this was not a policy that Petco had.

Apr 20, 2025 · abigail gld

We have been taking our babies (dogs) to Annie for over a year now and could not be happier. She is always willing to work with us on our schedule and the pups love her! She is truly an asset and are so thankful for her wonderful service, attention to detail, and love for our pets!

Nov 12, 2024 · Zachary Stefaniak

Their aquatics department is absolutely dreadful. There's black algae in almost every tank, dead fish floating rampantly throughout the tanks, and the glass is covered by the same black algae on the floor of the tank, making it hard to identify which fish is which. Last time I went, an employee ended up killing a fish trying to scoop a fish out of it's tank with a plastic bowl (squishing it against the wall of the tank) even after being asked to use a fish net. The time before, I waited 10-20 minutes waiting for an employee to return after saying she would get scissors and return shortly. I ended up leaving empty-handed that day after a 20 minute wait and finding her on her phone talking to another employee at the register. I hope you find this helpful and go to a Pet-smart for optimum health of your fish and conservation of your time.

Mar 22, 2019 · Andrew Wood

Took our elderly doodle for a touch up self wash at the self service dog wash. Wash stations were dirty, full of old hair and they had just opened! Water was ice cold and never did warm up. No access to aprons, combs, or brushes as advertised. Dryer blew cold air. Towels appeared dirty just thrown on the bench. Was a horrible experience for us and my Laynie. Won’t be back!!

Dec 18, 2024 · Kathe Carter

I don't normally leave reviews, but I feel like I *have* to say something.. Every time I come in their tanks look even worse than the time before. The fish look unhealthy and emaciated, there's a thick layer of detritus in every. single. tank. Half the tanks have little to no water flow. There's hair algae everywhere. Salt creep all over the front of the glass. The state that these fish are in is truly depressing. They're animals and they feel pain too. Being out an aquatics specialist isn't an excuse to abuse animals. Someone needs to step tf up and take care of these fish. I only took pictures of the saltwater section but trust me, freshwater was just as bad, if not worse. Only positive thing I can say about the store is that the employees are very friendly.

Oct 25, 2019 · Casey H

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