Petco

care you pets, is awesome when you do it in this place. I recommend everyone

The staff at this Petco always go above and beyond ... Very knowledgeable - Very friendly to the point I go out of my way to go here when I could opt to go to one closer to my house

For context, I've used Vetco on multiple occasions because of the affordability for the same exact vaccinations given at expensive veterinary establishments, and it certainly beats paying an office fee for just stepping foot inside for a visit. Vetco has always been 5 stars. Today I took my well-behaved, people-loving, extremely happy, Standard Poodle in for her 3-year rabies. They added on the 5-in-1 DA2PP (Distemper), as well as a Leptospirosis. She is fully vaccinated and has had these all exactly when due, per the puppy vaccination schedule. They said she was due, so okay, no problem. Because of fairly recent major surgeries I have had, I cannot have a 50 pound dog pulling when walking, not even a little, so my dog is properly fitted and trained to a Herm Sprenger prong collar. It is not a torture device for those that judge this tool without understanding how it actually works, it does no damage whatsoever - but what will do damage is when this particular tool is used incorrectly, not sized properly, left on when not in use, and when it isn't sitting properly on the dog's neck. So - here's where the problem came in: the woman assistant, "Archie", knelt down and quickly put my dog in a bear hug with her giant man arms, presumably to hold her in place. My dog was confused and terrified and naturally began to wiggle a bit against this as it was sudden and clearly uncomfortable. There was no warning, it was done very quickly. My dog came from a breeder that does ENS, and she is groomed regularly, so she has ZERO ISSUES with being handled. She's in a typical Poodle clip with a shaved face and feet, so it's pretty obvious she's able to be handled. I wasn't asked how she did with handling, or with vaccinations. Though she is 50 pounds, she is petite. Anyways, this assistant's giant arms wrapped around my girl's neck, squeezing the prong collar against her neck, hurting her as I heard her whimper. I told the woman to let go of her neck because she had a prong collar on, so she moved her arm, but she still held on tightly against the prong collar, only having moving her arm ever so slightly. I repeated myself and told her "SHE IS WEARING A PRONG COLLAR, YOU ARE PRESSING IT INTO HER NECK, LET GO OF HER NECK". I finally had to reach down and grab the collar in an effort to pull it away from her skin telling,her to let go of her because the assistant wasn't understanding the words coming out of my mouth, nor noticing how uncomfortable my dog was with the way she was handling her. In all of the times I have utilized Vetco for their services I have never dealt with such deafening incompetence. I am thoroughly disappointments with this morning's visit. My dog hasn't left my side since we got home. This visit clearly affected her in a negative manner. My dog at no time gave any indication that she was, or was going to be, difficult to handle. She walked in wiggly and happy to greet everyone, which isn't just typical of my dog, but it's pretty typical of the breed itself, and next thing you know she's being squeezed so tightly she didn't know what to do, and it wasn't a positive experience for her. This is not how she has been handled EVER. This is not how I expect my non-aggressive, calm, happy dog to be handled. She handled her so tightly around her neck that when I got home I combed around her neck to check her thoroughly to ensure she didn't have any puncture marks from the collar. Aside of that, upon review of her paperwork for "Wellness Exam", next to "Temperature", it states "Unable to Obtain". At no time was a rectal thermometer brought out, so a temperature wasn't something that they tried to obtain. Next to Pulse it states "100", but at no time were any vitals taken. For everything else listed it states "Normal", only NOTHING was looked at. Not her skin, not her eyes, not her nails, not her ears - nothing. Next to Mouth/Dental it says "Normal" as well. At no time did anyone lift her lips, look at her gums, look at her tongue, or check her teeth or her bite. I won't be taking my dog to Vetco again.

Brought my shorkie here to get groomed and his nails cut picked him up to his face and tail only trimmed hair cut choppy and this is a (puppy cut),nails not cut at all but they charged me full price $85 WILLL NEVER GO HERE AGAIN. The groomer was terrible and very blah when I walked in was not even greeted properly.will be going to a local groomer.

My DOG gets so excited at petsmart grooming each time he sees his groomer.