
Petco
Pet Store Near MeTexasTravis CountyAustinJollyvilleGreat Hills Trail
9828 Great Hills Trl #400, Austin, TX 78759, USA
4.0
Petco has a good supply of dog and cat food brands and the prices are decent although it’s still usually cheaper to buy things on Amazon. Some of their dog toys are a little pricey, but their dog wash is good and made it a lot easier than doing it in the bathtub! They also have a whole section dedicated to making fresh food for your dog every day. The prices are a little high, but the quality is excellent. They also sell tropical fish, and small pets like ferrets, guinea pigs, and mice and rats, and all of the supplies you need for them. Now they have a small veterinary clinic just inside the front door as well, and a groomer on the other side of the store. Near the front of the store is an engraving machine to get custom Dog And Cat tags.
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Overview
- (512) 345-2355
- stores.petco.com
Hours
Pet Store Near Me
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Welcome to Petco
For pet owners in Austin, Texas, particularly those in the Great Hills area, the Petco location at 9828 Great Hills Trl #400, Austin, TX 78759, USA, serves as a comprehensive and convenient "Pet Store Near Me." This particular Petco exemplifies the brand's commitment to providing a wide array of products and services, making it a true one-stop shop for diverse pet needs, from basic supplies to specialized care and live animals.
The environment within this Petco store is designed to be spacious, well-organized, and user-friendly, catering to both human and animal visitors. Customers can expect a clean and well-lit interior, with clearly marked sections for different pet categories and products. The layout is typically intuitive, allowing for easy navigation through various aisles showcasing dog food, cat supplies, aquatic life, and small animal habitats. The presence of distinct service areas, such as the grooming salon and the veterinary clinic near the front entrance, indicates a thoughtful design aimed at maximizing convenience. The store maintains an environment suitable for a wide range of live animals, including tropical fish, ferrets, guinea pigs, mice, and rats, suggesting adherence to care standards for these inhabitants. While the store generally aims for a comfortable shopping experience, the sheer volume and variety of products can sometimes make it feel extensive, though typically in an organized manner. This structured environment ensures that customers can efficiently locate their desired items and access the various services available.
Petco at 9828 Great Hills Trl offers an extensive range of services and goods, positioning itself as a holistic pet care provider. Their product inventory is vast, covering "a good supply of dog and cat food brands," including options for "making fresh food for your dog every day," which, while "a little high" in price, is noted for its "excellent quality." Beyond food, the store stocks a wide variety of "dog toys," treats, leashes, collars, beds, and health supplements. A significant draw is their "whole section dedicated to making fresh food for your dog every day," highlighting a commitment to evolving pet nutrition trends. Live animal offerings include "tropical fish, and small pets like ferrets, guinea pigs, and mice and rats," along with "all of the supplies you need for them," making it a destination for those looking to expand their furry, scaly, or finned families. In terms of services, the "dog wash is good and made it a lot easier than doing it in the bathtub!" indicating a convenient self-service option. Furthermore, the store houses a "small veterinary clinic just inside the front door" (Vetco Total Care Animal Hospital) and a "groomer on the other side of the store," offering comprehensive health and beauty care. The "engraving machine to get custom Dog And Cat tags" near the front adds another layer of convenient personalization.
Several key features distinguish this Petco location as a premier "Pet Store Near Me." The integration of multiple services under one roof is a major advantage. Having a veterinary clinic (Vetco Total Care) on-site means pet owners can combine routine check-ups or urgent care with their shopping needs. Similarly, the full-service grooming salon, praised for its "absolute sweetest" ladies like Branda who does "a great job on my super nervous dog" and offers "de-shedding services," provides professional pet care without needing to visit separate facilities. The self-serve dog wash is a highly practical feature, offering a mess-free solution for at-home bathing challenges. The availability of specialized pet food options, such as the fresh food section, caters to owners seeking premium nutrition. The wide selection of live animals and their corresponding supplies makes this store a hub for diverse pet interests beyond just dogs and cats. The custom tag engraving machine adds a quick and useful personalization service. These features collectively contribute to Petco's appeal as a comprehensive and convenient resource for virtually all pet-related needs.
Regarding promotional information, Petco, being a large national retailer, consistently runs a variety of promotions and loyalty programs. While specific current deals are not detailed in the provided reviews, common Petco promotions include discounts on select pet food brands, often tied to their "Repeat Delivery" service (e.g., a percentage off your first and subsequent deliveries). They frequently offer seasonal sales, holiday promotions, and clearance events on various products, including toys which one reviewer noted can be "a little pricey." The "Petco Pals Rewards" program is a standing feature, allowing customers to earn points on purchases that can be redeemed for discounts. The Vetco Total Care clinics often have promotional pricing on vaccinations, wellness plans, and other veterinary services. Grooming services may also have package deals or first-time customer discounts. Given the mention of a "clearance" item in a review from another Petco location (not this one, but a common practice across the chain), it's reasonable to assume this store also has clearance sections. Customers are encouraged to check the official Petco website, download their mobile app, or inquire directly at the 9828 Great Hills Trl store for the most up-to-date promotional offers and ongoing sales. Signing up for their email list is also a good way to receive alerts about upcoming deals and exclusive offers.
In conclusion, the Petco at 9828 Great Hills Trl #400, Austin, TX, is a robust and multifaceted "Pet Store Near Me" designed to meet a vast array of pet ownership demands. Its well-structured environment, coupled with an extensive inventory of high-quality products, live animals, and integrated services like grooming, a self-serve dog wash, and an on-site veterinary clinic, makes it an exceptionally convenient destination. The dedicated and professional staff, as highlighted by the glowing reviews for the grooming team, further enhance the customer experience. For pet owners in the Austin area seeking a comprehensive, reliable, and convenient solution for their pets' needs, this Petco location stands as a highly recommended and valuable resource.
Petco Photos










Petco Location
9828 Great Hills Trl #400, Austin, TX 78759, USA
Reviews
Petco has a good supply of dog and cat food brands and the prices are decent although it’s still usually cheaper to buy things on Amazon. Some of their dog toys are a little pricey, but their dog wash is good and made it a lot easier than doing it in the bathtub! They also have a whole section dedicated to making fresh food for your dog every day. The prices are a little high, but the quality is excellent. They also sell tropical fish, and small pets like ferrets, guinea pigs, and mice and rats, and all of the supplies you need for them. Now they have a small veterinary clinic just inside the front door as well, and a groomer on the other side of the store. Near the front of the store is an engraving machine to get custom Dog And Cat tags.
May 03, 2025 · Steve TakataThe ladies in grooming are the absolute sweetest. Branda especially does such a great job on my super nervous dog. I can tell she takes her time and his coat comes out looking great. I recommend their de-shedding services if you have a furry guy like mine.
May 01, 2025 · CI can’t say enough good things about Petco’s dog training program! I brought in my 4-month-old Doberman who was becoming really difficult to manage—lots of biting, jumping, and constant leash pulling. In just one session with Ira, I saw a noticeable difference. Ira was incredibly knowledgeable, patient, and confident, which immediately put both me and my pup at ease. She gave me clear, practical techniques that started working right away. I finally feel like I have the tools and support to raise a well-behaved dog. Highly recommend this training program and especially Ira—she’s amazing!
May 06, 2025 · vickie melusWe came in to have our new puppy bathed and introduced to grooming. Kalee did such a wonderful job. She was so gentle with her and so helpful. The other staff were also very friendly. We will definitely be back.
Mar 21, 2025 · Darrell TrammelThis review is a few months overdue, but I am still annoyed so here it is. Store is clean and well stocked. Gathered my items and headed to the register. Prices were higher than expected. (I was expecting sale/club prices). When I questioned Cashier Ellie about the prices, she gave no hint that I needed my Petco card for the discount. She just went ahead and returned/credited my items without a word. She did not appear happy to be at work. She was not helpful. After credit issued, it occurred to me that she never asked for my card/account number. I asked to speak to the manager just to mention that they lost a $50.00 + purchase over the fact that when I questioned the price total, good ol Ellie never bothered to mention the club card number. Manager was nice, but I was already done with this visit. Headed home and ordered the same items online FOR LESS MONEY and had it sent to the house. I would prefer in store shopping but not when there is customer no-service.
Feb 16, 2025 · Frank WELDYPet Store Near Me

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