4.0

Everyone was kind. They were gentle and patient with DJ. They listened to my concerns and communicated what cares/ shots were needed. It was quick without feeling rushed. The photo is once he got home!

Emily Sheehan
  • Overview
  • (651) 696-1906
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

For pet owners in St Paul, Minnesota, Petco located at 2277 Ford Pkwy is a local option within the "Pet Store Near Me" category, offering a range of pet-related services and products. Petco is a national chain known for providing pet supplies, grooming services, and often in-store veterinary care through vet clinics. Customer reviews for this specific location offer a mixed perspective, highlighting positive experiences with their veterinary services but also raising concerns about the handling of animals awaiting adoption.

One aspect of Petco on Ford Pkwy that receives positive feedback is the veterinary care provided. A customer specifically mentioned bringing their pet, DJ, for services and noted that "everyone was kind." They further elaborated that the staff was "gentle and patient with DJ," which is crucial for pet owners who may be anxious about their animal's comfort during veterinary procedures. This positive interaction suggests a caring and compassionate approach from the veterinary team at this location. The same reviewer also appreciated that the staff "listened to my concerns and communicated what cares/ shots were needed," indicating a thorough and informative approach to pet health. Additionally, they noted that the service was "quick without feeling rushed," suggesting an efficient yet attentive veterinary experience. The inclusion of a photo of DJ at home further implies a positive outcome and a satisfied pet owner.

Beyond veterinary services, Petco typically offers a retail environment with a wide selection of pet supplies, including food, treats, toys, bedding, and other accessories for various types of animals. While the reviews provided don't detail the specific product range at this St Paul location, it can be generally expected that a Petco store would stock items for dogs, cats, fish, reptiles, birds, and small animals. These stores often aim to be a convenient one-stop shop for pet owners' essential needs.

However, one concerning review provides a contrasting perspective regarding the welfare and handling of cats awaiting adoption at this Petco location. The reviewer recounted an experience at "Petco Highland" (it is important to note this might be a different location, but the user provided the review under the Ford Pkwy address, so we must consider it within the provided information). This customer observed black cats in a cage and was informed by an employee that they could not be petted because the cats had been "yowling" at each other. The employee stated that the cats were not sick and had not yet been adopted. However, the reviewer noted the presence of "giant signs that said 'Do not touch'."

The reviewer expressed significant sadness for these animals, feeling that "having human love taken away from them as punishment from the Petco employees" was detrimental to their well-being. They believed that the cats needed "a pet and a hug" and felt that the employee was actively preventing any interaction or attention from passersby. This observation raises ethical questions about the handling of animals awaiting adoption and the potential impact of denying them human interaction, especially if they are stressed or in need of comfort. The reviewer's inability to stop thinking about the "poor cats" underscores the emotional impact of this experience.

Based on these reviews, key features of the Petco on Ford Pkwy appear to be the presence of a seemingly caring and efficient veterinary clinic, as highlighted by the positive feedback regarding DJ's care. However, there is a significant concern raised about the policies and handling of cats awaiting adoption, specifically the denial of human interaction as a perceived form of "punishment." This suggests a potential disconnect between the positive care experienced in the veterinary setting and the approach taken with animals in the adoption area.

The provided information does not include any details about specific promotional offers or adoption events that might be taking place at this Petco location. Petco often partners with local animal shelters and rescue organizations to host adoption events in their stores, providing an opportunity for animals to find loving homes. They also frequently have sales and promotions on various pet supplies. Local residents interested in learning about current promotions or adoption opportunities at the Petco on Ford Pkwy are encouraged to contact the store directly at (651) 696-1906 or +1 651-696-1906 or visit the official Petco website or app for the most up-to-date information.

In conclusion, Petco at 2277 Ford Pkwy in St Paul offers veterinary services that have been positively reviewed for their kindness, gentleness, and efficiency. However, a concerning observation regarding the handling of cats awaiting adoption at what might be a related location (Petco Highland) suggests a potentially less compassionate approach in that area. For local pet owners, this information presents a mixed picture. While the veterinary services seem commendable, those interested in cat adoption or concerned about animal welfare in the adoption areas may want to visit the store to observe the conditions and inquire about their policies directly. For details on product availability and current promotions, direct contact with the store or checking Petco's online resources is recommended.

Petco Photos

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Petco Location

Petco

2277 Ford Pkwy, St Paul, MN 55116, USA

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Reviews

Everyone was kind. They were gentle and patient with DJ. They listened to my concerns and communicated what cares/ shots were needed. It was quick without feeling rushed. The photo is once he got home!

Feb 26, 2025 · Emily Sheehan

I was at Petco Highland yesterday and the employee told me I could not pet the black cats in the cage as they had been "yowling" at eachother. She said they were not sick, nor had they been adopted yet. ~But there were giant signs that said "Do not touch" ~I felt very sad for these animals, having human love taken away from them as punishment from the Petco employees. ~That is exactly what they needed was a pet and a hug and she stood there on guard making sure anyone passing did not give those kittens any attention. ~I can't stop thinking about those poor cats.

Mar 23, 2025 · Love

Amazing customer service, I ran out of cat food and had to come in 10 minutes before closing to pick up some more food and was greeted with a cheerful customer service guy who was so patient showed us no hurry and told us to take our time shopping even though they closed soon. He was extremely knowledgeable about the products and gave me very helpful feeding tips, 10/10 service thanks to him and i definitely will be visiting again!

Nov 10, 2024 · isabelle crooks

Joe helped us this evening to get cat and dog food. He was incredibly kind and patient with our large order and made sure we were getting the best savings possible. I love this location because the workers truly care and it's actually an enjoyable experience. Thank you Joe!

Dec 22, 2024 · jennifer earley

Always super respectful here but this time I came in at 8:03 and they’re online open time says 8am And the manager lady was incredibly rude and disrespectful when one of her other employees opened the door for me waiting outside in the cold. Told me they don’t open until 9 and to “get out” Left the front door wide open but basically yelled at me when I came in to make a purchase. I am not one to be super angry about something but this entitled lady made me want to and I will be leaving a comment with her corporate hoping to talk to her about her business practices

Jan 11, 2025 · Martin Olsson

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