Petco ico

Petco

Pet Store Near MeCaliforniaSacramento CountyElk GroveElk Grove Florin Road

8447 Elk Grove Florin Rd #10, Elk Grove, CA 95624, USA

4.0

I walked in and asked in the front if they sold senior dog food for older dogs. Someone said it depends on how much I’m willing to spend. Really? Bih I got money! That’s crazy. Then she goes on and tells me the brands so I asked her what would she recommend and she did, but sent me on a scavenger hunt looking for the food. I got frustrated because there’s kids sitting on the floor blocking the hallway, so I just left. Terrible Customer Service. I’m going further into this and complaining to the Company.

Raul Ruiz
  • Overview
  • (916) 525-1210
  • stores.petco.com

Hours

Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

Welcome to Petco, a national pet store chain with a location at 8447 Elk Grove Florin Rd #10 in Elk Grove, California. As a Pet Store Near You, we aim to provide a variety of pet supplies and services.

The environment of this Elk Grove Petco appears to be a standard retail setting for pet-related goods. However, one customer reported a negative initial interaction, feeling that the assistance provided regarding senior dog food was poor and involved an inappropriate question about their budget. This customer also mentioned difficulty navigating the store due to children obstructing hallways, leading to a frustrating shopping experience and their decision to leave without making a purchase. In contrast, the dog training services seem to be a positive aspect, with one reviewer specifically praising the dog trainer, El, for being amazing and providing good training ideas.

The services and goods for sale at Petco generally include a wide range of pet supplies such as food, treats, toys, and accessories for various animals. In this specific Elk Grove location, dog training is also offered, with El being mentioned as an exceptional trainer. However, the experience of a customer seeking senior dog food suggests potential inconsistencies in customer service within the store.

A key feature of this Elk Grove Petco is the availability of dog training services, with a highly recommended trainer named El. However, potential customers should be aware of a reported negative experience concerning front-end customer service and store navigation. This suggests that while some services like dog training may be excellent, the overall customer service experience might vary.

Currently, there is no specific promotional information available for this Elk Grove Petco location mentioned in the reviews. Local users considering this store for pet supplies may find a wide selection, and those interested in dog training may find El to be a valuable resource. However, it may be prudent to be prepared for potentially inconsistent customer service based on the feedback received. For any inquiries, you can contact them at (916) 525-1210 or +1 916-525-1210.

Petco Photos

Petco 1Petco 2Petco 3Petco 4Petco 5Petco 6Petco 7

Petco Location

8447 Elk Grove Florin Rd #10, Elk Grove, CA 95624, USA

Reviews

I walked in and asked in the front if they sold senior dog food for older dogs. Someone said it depends on how much I’m willing to spend. Really? Bih I got money! That’s crazy. Then she goes on and tells me the brands so I asked her what would she recommend and she did, but sent me on a scavenger hunt looking for the food. I got frustrated because there’s kids sitting on the floor blocking the hallway, so I just left. Terrible Customer Service. I’m going further into this and complaining to the Company.

Mar 28, 2025 · Raul Ruiz

The dog trainer, El, was amazing and gave me good ideas for training our dog

Dec 13, 2024 · Kimberly Gorman

Was there to buy a cat litter box for my new kitten from EG shelter. Was peer pressured into signing up for their stupid Vital care membership. Instantly my purchase went up $20 and i was annoyed but figured maybe ill use it or cancel it. I never used it. Was billed $21 for 3 months before i realized there is no option to cancel on the website. I had to call customer service to cancel. ITS A 12 MONTH COMMITMENT no one said that in the store. It was hard to cancel and i wasted a total of $60 or so over 3 months. I googled it and they often peer pressure people into this stupid membership.

Oct 09, 2023 · Olivia N

I buy the 13lb bag of Orijen for my dog. I usually buy through the app and pick up at the store. They were out of that size so I had to buy a smaller size. The clerk was very helpful and tried to accommodate me. Everytime I have gone into this store the staff is very polite and ready to help.

Aug 21, 2023 · Melissa West

Employees were friendly and took the time to ask if I needed help, which I did. I was looking for salmon dog food and treats for lab with strict diet which I originally thought was a bunch of nonsense. Everywhere we went always had everything but salmon so I was surprised they had so many different things in salmon as the employee lead me to all the items and even read the ingredients to make sure they didn't sneak in some meat fillers which 2 or 3 did so we crossed those off. Anyway plenty to choose from even freezer and fridge items.

Oct 13, 2023 · VDUB66 #1

Pet Store Near Me