4.0

Grooming lights on, no sign, manager ignored me. When I pressed the manager explained that all of the groomers called in sick. No appointments within 50 miles is what the internet said. Guess They are telling me to take my business to PetSmart.

Steven Holtel
  • Overview
  • (480) 836-8919
  • stores.petco.com

Hours

Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Welcome to the local introduction of Petco, your Pet Store Near Me located at 16835 E Shea Blvd #105, Fountain Hills, AZ 85268, USA. As a pet store chain, Petco typically offers a wide variety of pet supplies, food, and services. You can reach this specific location at (480) 836-8919 or +1 480-836-8919.

Based on recent customer reviews, the environment and services at this particular Petco location seem to have some issues. One customer reported arriving for a grooming appointment to find no groomers available due to call-outs, with no prior notification and a perceived lack of helpfulness from the manager. Another review described the store as "one of the worst Petco stores," citing inconsistencies with stated store hours, early closures, and failures to inform customers about canceled grooming appointments due to technical problems, even confirming appointments shortly before closure.

While the provided reviews focus on negative experiences with grooming services and store management, Petco stores generally offer a range of services and goods, including:

  • A wide selection of pet food for various animals.
  • A broad assortment of pet supplies such as toys, bedding, and accessories.
  • Grooming services for dogs and possibly other pets.
  • Small animals, fish, reptiles, and birds for sale (availability may vary).
  • Veterinary services at some locations (not explicitly mentioned for this store).
  • Training classes for pets.
  • Adoption events in partnership with local shelters.

However, the recent feedback suggests potential inconsistencies in service availability and communication at this specific Fountain Hills location.

The recent reviews do not highlight any positive features or promotional information for this specific Petco store. Instead, they raise concerns about the reliability of grooming services and the accuracy of store hours, as well as communication with customers regarding appointments.

Given the recent negative feedback regarding grooming services and store management at the Petco in Fountain Hills, AZ, local users may want to consider these experiences when deciding whether to utilize this particular Pet Store Near Me. For accurate information on current services, hours, and any potential promotions, contacting the store directly at (480) 836-8919 is recommended. Alternatively, exploring other nearby pet stores might be advisable based on these recent customer experiences.

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Petco Location

Petco

16835 E Shea Blvd #105, Fountain Hills, AZ 85268, USA

Get directions

Reviews

Grooming lights on, no sign, manager ignored me. When I pressed the manager explained that all of the groomers called in sick. No appointments within 50 miles is what the internet said. Guess They are telling me to take my business to PetSmart.

Jan 15, 2025 · Steven Holtel

This is one of the worst Petco stores. They make their own hours, close earlier than stated, make appointments for dog grooming and then close due to internet problems and don't inform their customers who have had an appointment for 3 weeks, that the store is closed. And send a message 1 hour before to confirm the appointment. Absolutely not acceptable!

Oct 04, 2024 · Yvonne Schwarz

Found everything I was looking for. Prices are high. Staff members were friendly and helpful.

Jan 27, 2025 · Gwen Streeter

Friendly and very helpful employees!

Dec 12, 2023 · Sue & Chris Kucway

I was gifted some dog leashes and tags, but ended up not getting the dogs, so I had no use for them. The employee told me there was nothing they could do. Lucky for me, they have a fantastic store manager and she was a HUGE help, and let me return them for store credit (that way I can still get something else down the road, or use it for gifts). She was extremely nice and helpful! I wish other places had a store manager as good as that! If it wasn't for her, I would be stuck with something I had no use for. Thank you so much!!

Apr 01, 2023 · Ian Frykberg

Pet Store Near Me