Petco ico

Petco

Pet Store Near MeUtahSalt Lake CountyMidvaleEast Fort Union Boulevard

1090 East Fort Union Blvd, Midvale, UT 84047, USA

4.0

We got to rhe store 20 minutes before they closed today on a Sunday. All the fish lights were off and the guy told me that he would not turn them on so I could see the fish. I had to beg him and he just turned on the one light. I told the assistant manager Kim that I was not happy that I had to beg the guy to do his job during open hours. She blatantly ignored me at the register until I told her to acknowledge me. She then told me not to come back to her store if I am to speak to her like that. We are not going back to the Midvale location until Kim gets some customer service training. Do better... We have only ever had amazing experiences at every other location and we are there probably twice a week for our pets.

Adam P.
  • Overview
  • (801) 352-1510
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

As a convenient "Pet Store Near Me," the Petco located at 1090 East Fort Union Blvd, Midvale, UT 84047, USA, offers a variety of pet-related products and may have animals available. You can contact this store at (801) 352-1510 or their mobile number +1 801-352-1510.

Customer experiences at this Midvale Petco appear to be varied. One recent review described a negative interaction occurring shortly before closing time on a Sunday. The customer reported difficulty getting a staff member to turn on fish tank lights to view the fish and expressed dissatisfaction with the dismissive behavior of an assistant manager named Kim. This customer stated they would not return to this location until the assistant manager receives customer service training.

Conversely, another customer had a very positive experience while shopping for axolotl supplies. They specifically praised an associate named Kaeson for being helpful, knowledgeable, patient, and kind, assisting them with their purchases and sharing valuable insights. This positive interaction significantly enhanced the customer's excitement about getting their new pet, and they strongly recommended Kaeson for a raise due to his exceptional customer service.

Based on these reviews, the Midvale Petco may have knowledgeable and helpful staff members like Kaeson who provide excellent service. However, there also seems to be potential for negative customer service experiences, as highlighted in the other review. Customers considering this location may encounter varying levels of service. For specific information on animal availability, product selection, services offered, and any current promotions, it is advisable to contact the store directly or visit their location.

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Petco Location

Petco

1090 East Fort Union Blvd, Midvale, UT 84047, USA

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Reviews

We got to rhe store 20 minutes before they closed today on a Sunday. All the fish lights were off and the guy told me that he would not turn them on so I could see the fish. I had to beg him and he just turned on the one light. I told the assistant manager Kim that I was not happy that I had to beg the guy to do his job during open hours. She blatantly ignored me at the register until I told her to acknowledge me. She then told me not to come back to her store if I am to speak to her like that. We are not going back to the Midvale location until Kim gets some customer service training. Do better... We have only ever had amazing experiences at every other location and we are there probably twice a week for our pets.

Apr 14, 2025 · Adam P.

I came after doing some research about axolotls. I was so excited to get all my stuff. I saw the tanks were on sale so I ask an associate for help. I was so lucky to run into Kaeson was the first person I ran into. He was helpful , knowledgeable, patient, and kind. Walked me through all of my items and gave he’s knowledge as well. This experience made me even more excited for my new friends! Give that guy a raise! He truly deserves it for he’s above and beyond customer service.

Mar 22, 2025 · Stephanie “Steph” S

Petco is the Nordstrom's of pet care centers ❣️ Unless you want to go to a bunch of small custom shops, this is as good as it gets.. They carry a great selection from inexpensive to very high end products they also have dog & cat grooming. They also have a wonderful selection of fish reptiles and all kinds of furry little animals.. If you love animals as much as I do definitely take the time to stop in to your local Petco and experience the love ❣️♥️ sami&isaac r♥️'n it..

Apr 05, 2025 · Isaac Brotherson

This location is always helpful and well stocked! The groomers are great with our small dog. We got 2 bearded dragons from here who are healthy and vibrant!

Mar 21, 2025 · Navy Mel

Took my pet to get groomed on 2/6/2025 and was a breeze. I wish I got everyone’s name but the girls working at the grooming station around 3:00 pm were amazing. Held a good conversation and were able to assist me with my questions. When I was checking out I seen an item that was 50% off and what a deal. Super huge and had the worker with curly hair hair approach me and my pet with such great customer service and helped me take my item out to my car. I do appreciate you both! Definitely a great experience and great customer service especially with someone who struggles with socializing. The employees have great customer service skills ! Will be making this petco my go to

Feb 06, 2025 · Mariah Martinez

Pet Store Near Me