
Petco
Pet Store Near MeColoradoSummit CountyDillonDillon Ridge Road
264 Dillon Ridge Rd, Dillon, CO 80435, USA
4.0
Phillip was awesome! He has such a great personality, and helped me make sure I had everything I needed for my new pet frog đ¸ I'll definitely be back
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Overview
- (970) 468-7519
- stores.petco.com
Hours
Pet Store Near Me
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Welcome to Petco
Welcome to the introduction of the Petco store located at 264 Dillon Ridge Rd, Dillon, CO 80435, USA. You can contact them by phone at (970) 468-7519 or mobile phone +1 970-468-7519. As a "Pet Store Near Me," this Petco typically provides a wide selection of pet-related goods and services. However, recent customer feedback online presents a somewhat contrasting view of the store's operations, with positive experiences regarding staff knowledge alongside concerns about the store's environment and animal welfare.
For pet owners in Dillon, CO, Petco is a familiar national chain offering a range of pet supplies. This introduction aims to provide an objective overview of what local users might expect from this particular branch, based on the available information. We will consider aspects of the store's environment as described by customers, the types of services and goods generally offered by Petco, features highlighted in the reviews (both positive and negative), and potential ways to inquire about promotional information.
Environment: Contrasting Views on Organization and Cleanliness
The customer reviews offer differing perspectives on the environment of this Dillon Petco. One customer had a positive experience, focusing on the helpfulness of a specific staff member. In contrast, another review paints a less favorable picture, describing the store as being in "disarray" with shipped merchandise cluttering the sales floor and shopping carts being misused by employees for stocking rather than customer use. This suggests potential issues with organization and the overall shopping experience for some customers. Furthermore, this review raises significant concerns about the cleanliness of animal habitats, noting instances of enclosures with "zero water" and generally unclean conditions. These contrasting viewpoints indicate that the store's environment might be perceived differently depending on the specific area or the time of visit.
Services and Goods for Sale: Standard Petco Offerings
As a Petco store, this Dillon location likely offers a comprehensive range of goods and services typical of the chain. These generally include:
- Pet Food: A variety of brands and types for different animals, including dogs, cats, fish, and small pets.
- Pet Supplies: Toys, grooming tools, bedding, leashes, collars, habitats, and health and wellness products.
- Live Animals: Typically including fish, small animals like hamsters and guinea pigs, reptiles, and sometimes birds. The positive review mentions purchasing a pet frog, indicating the availability of live amphibians at this location.
- Pet Services: Depending on the store, these can include grooming, veterinary clinics (often third-party), dog training, and adoption events. The provided reviews do not explicitly mention these services, but they are common offerings at Petco stores.
The positive review highlights the assistance received in purchasing a pet frog, suggesting that the store does sell live animals and that at least some staff members are knowledgeable about their care needs.
Features: Helpful Staff vs. Animal Welfare Concerns
The customer feedback reveals two key, and somewhat conflicting, features of this Petco:
- Helpful and Knowledgeable Staff: One reviewer specifically praised an employee named Phillip for his "awesome" personality and helpfulness in ensuring the customer had everything needed for their new pet frog. This suggests that at least some staff members at this location are knowledgeable and provide excellent customer service.
- Animal Welfare Concerns: The other review raises serious concerns about the care of the animals in the store. The lack of water in multiple habitats, unclean conditions, and dry environments for moisture-requiring animals are significant issues that, if accurate, would be a major drawback for potential customers, especially those concerned about ethical treatment of animals. The reviewer's sentiment that the animals are not the priority and that staff may be focused on "clocking out" is a serious indictment of the store's management and priorities at the time of that review.
These contrasting points highlight the importance of considering all available feedback. While some customers may have positive interactions with staff, there are also reported issues that potential customers should be aware of, particularly regarding the conditions in which the animals are kept.
Promotional Information: Checking for Local Offers
The provided information does not include any specific promotional details for this Dillon Petco. However, Petco as a national retailer often has various promotions and loyalty programs. To find out about any current offers at this specific location, local users are advised to:
- Call the store directly: At (970) 468-7519 to inquire about ongoing sales or promotions.
- Visit the Petco website: The national Petco website usually lists promotions that may be valid at local stores. You can use the store locator to find the Dillon branch and see if there are any specific deals mentioned.
- Check for local advertisements: Sometimes, retail stores distribute flyers or local online ads detailing promotions.
- Inquire in-store: When visiting, ask staff about any current promotions or the Petco Pals Rewards program.
Given the mixed feedback, it might be prudent to also observe the store conditions and animal habitats if you decide to visit to take advantage of any promotions or purchase supplies.
In conclusion, the Petco located at 264 Dillon Ridge Rd, Dillon, CO, presents a mixed picture based on recent online reviews. On one hand, there is positive feedback regarding helpful and knowledgeable staff, particularly in assisting with the purchase of live animals. On the other hand, there are serious concerns raised about the store's organization and, more critically, the welfare of the animals being housed there, including allegations of unclean habitats and lack of basic necessities like water. Local users considering this "Pet Store Near Me" may want to weigh these contrasting experiences. If you are looking for pet supplies and potentially appreciate helpful staff, it might be worth a visit. However, it would also be advisable to personally assess the store's environment and the conditions of the animals if you intend to purchase pets from this location. To learn about any current promotions, contacting the store directly or checking the national Petco website would be the best approach.
Petco Photos










Petco Location
264 Dillon Ridge Rd, Dillon, CO 80435, USA
Reviews
Phillip was awesome! He has such a great personality, and helped me make sure I had everything I needed for my new pet frog đ¸ I'll definitely be back
Mar 15, 2024 ¡ Brooke StrineThe store is in disarray. There is shipped merchandise sitting all over the sales floor and shopping carts are being used for employees to put away product instead of being used for customers. The animals are not being cared for as needed. There were multiple animal habitats that had zero water for the animals and/or were unclean. Be cautious buying animals from this store until Petco cleans up their selfish act. Unclean conditions lead to disease and an inevitable death. Even habitats that had animals that require moist environments were as dry as a bone. It was evident that whoever the animal manager and general manager is shows that the animals are not the first priority and the only care at this store is to find out how quick they can clock out for the day. I feel sorry for these animals and hope Petco will start to show the proper care these animals deserve.
Aug 21, 2023 ¡ Chris CChristie, Bri, Brad & Ethen, what a team! So helpful and friendly. Bri did a excellent job grooming my baby. I paid for the VIP treatment and she was done in less than an hour. She did a excellent job! If you are going to make them wear mask, buy them so they can breath! I WOULD RECOMMEND
Jul 19, 2022 ¡ Cindy LTypical Petco stock and we live in the county so go when we have to. Today we arrived 5 mins after they were supposed to be open, door was open but they said they werenât ready for us and it was âillegalâ for us to be in there. Customer service leaves something to be desired, frequently. We try to go to A&A for everything but they donât have fish supplies so end up here for that. Havenât had good luck with buying live fish here either though.
Nov 15, 2024 ¡ Heidi IhrkeGreat employees and service at this location however they do not take adequate care of the reptiles or inform buyers of proper care. This location offers animals like panther chameleons and tree frogs which require extensive misting or even a misting system to ensure the proper humidity that they need. I have visited multiple times and seen the humidity in these enclosures at 0 percent, which from experience I know that means that panther chameleons are not hydrated properly, they cannot clean their eyes, and are effectively dying. This location sells female panther chameleons and does not tell buyers that they need big enclosures with dirt thatâs 12â deep in order to lay their eggs every year or they become egg bound and die. Please do not buy reptiles here and do not support this situation.
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