Petco

I made the appointment online and seen that it says rabies or vaccinations in general should be at least 24 hours. Anyhow somewhere in the midst of questioning, they’ve asked if I understand English as if I spoke a different language to them. However, the store employee “groomer” said otherwise that it must be at least 48 hrs of vaccination. My dog is a standard poodle and yes she knows when she’s about to be groomed she loves it. Unfortunately after going back and forth about what it says online my dog got really sad and I feel as though the didn’t want to groom her because she required time.

It’s the staff, that helps me with the stuff my bird loves and needs. Great store with friendly helpful staff. Keep up the good work. RIP ASHLI BABBIT

I rarely complain about stores but in this case it’s justified based on the way things were handled. Loaded up all three of my dogs into the car and drove to petco to use the self wash to be told they close by 4pm or 3pm on Sundays. The website for the self wash states the self wash is open until 9pm. Called corporate to check the hours and corporate stated that in their system, this stores self wash is scheduled to be open until closing at 9pm. Staff will argue and say the website doesn’t say that but here it is- receipts. I’m generally understanding but it is frustrating to waste an hour getting dogs loaded and ready for baths, to spend time and gas driving to the store and back, and to not only not get an apology for the inconvenience which is fine, but to get told no youre wrong followed by complaints from the manager about how hard her job is and how long it takes with an attitude. I was polite when I approached the staff and explained the situation. My only ask was that they update the website so people don’t waste time showing up when store hours are different from online hours.

Close by to my workplace. Staff are nice and helpful. Stock could be a bit better in aquarium fish and plants but I like this store!

We got the cutest little fancy hamster! My son loves him! The guy that helped us Phil, was very nice! Thank u Update: we have since the last review added to Gus' tank! He loves it...all gadgets purchased from this petco! He loves his new pop-able corn on the cob!