Petco ico

Petco

Pet Store Near MeNorth CarolinaMecklenburg CountyCharlotteMetropolitan Avenue

900 Metropolitan Ave STE 1A, Charlotte, NC 28204, USA

4.0

While getting my dogs grooming today, at check in Ashley off the bat was very condescending and rude. “Can I help you???” You see I have a dog and it’s the grooming station. It would be more of quality to ask the name under the reservation I’ve set for over a week now. After finding out dogs rabies vaccine was overdue, she was overjoyed to say she can’t help me. I asked to schedule a time for vaccine here since my previous vaccine was with another company. She quickly said “NOPE! We don’t have any today” then I asked for her name and she said “It’s on the wall over there. Goodbye!” Then walked in the back. Wouldn’t recommend her or this shop to anyone who carries themselves with class and appreciates that back 😙 Update: Called today the service is still the same. Do not go to this store!!

Mauri Barnes
  • Overview
  • (704) 916-4047
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet parents throughout North Carolina, the search for a comprehensive and reliable pet store that truly understands and caters to all their pet’s needs often leads to Petco. In Charlotte, the Petco location on Metropolitan Avenue stands as a prominent destination, offering a vast array of products and services designed to support the "Whole Health" of your beloved companions. Whether you're a new pet owner navigating the initial stages of pet care or a seasoned enthusiast looking for specialized items or services, this Petco aims to be your one-stop shop for everything from daily essentials to advanced veterinary and grooming solutions.

Petco at Metropolitan Avenue is a part of a larger network dedicated to pet well-being, striving to provide convenience, quality, and expert care. While experiences can vary, as with any large retailer, this particular location has garnered positive remarks for its commitment to maintaining healthy aquatic departments and offering a wide range of services. It’s more than just a retail space; it's a place where you can access grooming, veterinary care, and a community of pet lovers, all under one roof, making pet care more integrated and accessible for Charlotte residents.

Petco Charlotte - Metropolitan Ave is conveniently located at 900 Metropolitan Ave STE 1A, Charlotte, NC 28204, USA. This prime address places it within a vibrant mixed-use development, "The Metropolitan," which is easily accessible from various parts of Charlotte and surrounding communities. Situated near the intersection of major roads, it offers excellent connectivity for those traveling by car. Its central location makes it a practical choice for residents in Uptown, Myers Park, Dilworth, and other nearby neighborhoods.

The Metropolitan complex typically offers ample parking, which is a significant advantage for customers purchasing larger items or bringing their pets for services like grooming or vet appointments. The area is also well-served by Charlotte Area Transit System (CATS) bus routes, providing public transportation options for those who prefer not to drive. Being part of a larger commercial and residential hub means that visiting Petco can easily be combined with other errands or activities, enhancing its convenience for busy North Carolina pet owners.

Petco Charlotte - Metropolitan Ave offers a wide range of services designed to support the health and happiness of various pets.

  • Extensive Pet Supplies: The store carries an extensive inventory of food, treats, toys, bedding, crates, leashes, collars, health supplements, and accessories for dogs, cats, fish, birds, reptiles, and small animals. This includes specialized diets and premium brands.
  • Professional Pet Grooming: They provide full-service grooming for dogs, including baths, haircuts, nail trims, ear cleaning, and specialized treatments like de-shedding or flea cleanses. Services can be booked online and cater to various dog sizes and coat types.
  • Vetco Vaccination Clinics: This location hosts Vetco Vaccination Clinics, offering affordable preventive veterinary care, including a range of vaccinations (Rabies, Distemper, Parvo, etc.), flea & tick prevention, heartworm testing, and microchipping. Some locations may also offer full-service Vetco Total Care Animal Hospitals for comprehensive veterinary services.
  • Self-Serve Dog Wash: For pet parents who prefer to bathe their dogs themselves without the mess at home, the store offers self-serve dog wash stations equipped with shampoo, towels, and dryers.
  • Live Animals and Fish: The store stocks a variety of live animals, including fish (often noted for being healthy and well-maintained), birds, reptiles, and small animals, along with all the necessary habitats and supplies.
  • Pet Adoption Events: In partnership with Petco Love and local animal welfare organizations, Petco frequently hosts adoption events, providing opportunities for community members to meet and adopt dogs, cats, and other pets in need of forever homes.
  • Dog Training Classes: Petco typically offers various dog training classes, from puppy socialization and basic obedience to more advanced training, led by certified trainers.
  • Prescription Pet Food and Pharmacy: They offer a selection of veterinary-prescribed diets and may facilitate access to pet pharmacy services for prescription medications.

Petco Charlotte - Metropolitan Ave offers several features and highlights that contribute to its role as a key pet care resource in the community.

  • Healthy Aquatic Department: A standout feature, as highlighted by customer reviews, is the "beautifully maintained" fish tanks and the health of their aquatic inhabitants. This suggests a strong commitment to quality and care within their fish department, making it a recommended spot for purchasing healthy fish and aquarium supplies.
  • Comprehensive Service Offerings: The ability to access pet supplies, grooming, and veterinary services (vaccinations, and potentially more comprehensive vet care) all under one roof is a significant convenience for pet owners, supporting a holistic approach to pet well-being.
  • Staff Dedication to Fish Care: The specific mention of a staff member, Berry, for consistently maintaining healthy tanks, indicates a dedicated and knowledgeable team, particularly within the aquatics section. This specialized care contributes to the overall quality of the live animals available.
  • Clean and Organized Store Environment: Reviews mention the store being "clean and organized," which enhances the shopping experience and indicates a commitment to good operational standards.
  • Commitment to Pet Adoption: Through its partnership with Petco Love, the store actively participates in pet adoption, contributing positively to local animal welfare efforts and providing a pathway for pets to find loving homes.

Petco, including its Charlotte - Metropolitan Ave location, frequently runs various promotions and special offers for its customers. These promotions are typically designed to provide value across their wide range of products and services.

  • Pals Rewards Program: Petco's loyalty program, Pals Rewards, is a key way to access promotions. Members earn points on purchases, which translate into redeemable rewards. Members also receive personalized offers, birthday rewards for their pets, and exclusive discounts.
  • Weekly Sales and Circulars: Petco regularly features weekly sales on pet food, treats, toys, and various supplies. These are advertised in-store, online, and through digital circulars.
  • Grooming Deals: Look for periodic promotions on grooming services, such as discounts for first-time clients, seasonal grooming packages, or bundles (e.g., "20% off every groom + every 8th groom free" as advertised on Petco's grooming page).
  • Vetco Vaccination Clinic Specials: The Vetco Clinics often have special pricing or packages for vaccinations and preventive care services, making essential veterinary care more affordable.
  • New Customer/New Pet Parent Offers: Petco frequently offers incentives for new customers or those welcoming a new pet, such as discounts on first purchases or free first vet exams at their full-service hospitals (where available).
  • Seasonal and Holiday Promotions: Expect significant sales events around major holidays (e.g., Black Friday, Cyber Monday, holiday gift guides) and seasonal changes (e.g., summer essentials, back-to-school for pets).
  • Online Discounts and App-Exclusive Offers: Many promotions are available through Petco's website and mobile app, including online-only discounts and order pickup specials.

To stay updated on the latest promotions specific to the Charlotte - Metropolitan Ave store, North Carolina locals are encouraged to check the Petco website for that location, sign up for Pals Rewards, download the Petco app, or inquire with the staff during their visit.

For any inquiries regarding products, services, or appointments at Petco Charlotte - Metropolitan Ave, you can contact them using the following information:

Address: 900 Metropolitan Ave STE 1A, Charlotte, NC 28204, USA

Phone: (704) 916-4047

Mobile Phone: +1 704-916-4047

Petco Charlotte - Metropolitan Ave stands as a suitable and convenient choice for locals in North Carolina, particularly within the Charlotte area, due to its comprehensive range of products and integrated services. While customer experiences can vary, the store’s strengths lie in its ability to serve as a one-stop destination for many pet care needs. Pet owners can find a vast selection of supplies for almost any type of pet, eliminating the need to visit multiple specialized stores. The availability of professional grooming services directly in-store adds significant convenience for busy schedules.

Furthermore, the presence of Vetco Vaccination Clinics provides accessible and often affordable preventive veterinary care, crucial for maintaining pet health. The positive feedback regarding the health and maintenance of their live fish tanks highlights a strong commitment to animal welfare in that department. For Charlotte residents seeking a broad inventory, combined with essential pet services and the opportunity to adopt pets, Petco on Metropolitan Avenue offers a robust option. Its accessibility and integrated approach to pet care make it a practical and valuable resource for supporting the well-being of local pets.

Petco Photos

Petco 1Petco 2Petco 3Petco 4Petco 5Petco 6Petco 7Petco 8Petco 9Petco 10

Petco Location

900 Metropolitan Ave STE 1A, Charlotte, NC 28204, USA

Reviews

While getting my dogs grooming today, at check in Ashley off the bat was very condescending and rude. “Can I help you???” You see I have a dog and it’s the grooming station. It would be more of quality to ask the name under the reservation I’ve set for over a week now. After finding out dogs rabies vaccine was overdue, she was overjoyed to say she can’t help me. I asked to schedule a time for vaccine here since my previous vaccine was with another company. She quickly said “NOPE! We don’t have any today” then I asked for her name and she said “It’s on the wall over there. Goodbye!” Then walked in the back. Wouldn’t recommend her or this shop to anyone who carries themselves with class and appreciates that back 😙 Update: Called today the service is still the same. Do not go to this store!!

Jun 14, 2025 · Mauri Barnes

Staff is always friendly and the store is clean and organized. Shout out to Berry for always maintaining her tanks beautiful every time I visit to buy fish. They always seem healthy and maintained compare to other pet stores I have visited. Recommend this location for healthy fish and pets!

May 17, 2025 · George Ramirez

There was no good service. The American woman served us without the character to provide good service. Her face was angry. She should be more friendly when selling products and pets. They want to sell them what they want, not what the customer wants. I will give 5 stars. The Petco store has not really done anything. Otherwise, the staff has no character. There were 2 rude people. We asked them and they were kind. Thank you very much for reading my comment. I just left my experience at the store. If there is good service, there will be more customers and more sales.

Feb 04, 2025 · Andrea Perez

Well after looking over some of the reviews today I'm sorry certain clients have had such bad experiences. My appointment went well for my dog Mokah. At pickup I didn't even notice her. Groomer probably thought I didn't like the cut. She was so freaking cute and fluffy.

Nov 27, 2024 · Aerial Heating & Air Conditioning

Came here on my lunch break to get new blades for my dogs clippers. They told me they didn't sell blades… they literally had the blades on the locked shelf… After finding the blades my next task was finding someone to open the case for me. Which apparently no one in the store had keys to so I wasted about 20+ minutes. Im sure if they spent time looking rather than talking they would have found the keys like I found the blades.

Mar 26, 2025 · Jias Slen

Pet Store Near Me