Pet Supplies Plus Sugar Land

I'm not too sure what's been going on with this location but over the past few months there has been less and less dog food or just supplies in general. This used to be a really packed location then all of a sudden it just stopped. Every time I come here. I get so disappointed in myself for thinking. They've restocked when they told me that they would. I still love Pet Supply Plus but I don't go to this location anymore and I just go to the one off of highway 6 and 90 near the HEB. They always have a lot of choices and seem to always be in stock. Every time I do talk to the employees they say they're just waiting on shipments and I guess they sell out very quickly or something but every time I go there it's always empty which is a little disappointing because I used to love this location the most 😭

This place is a ghost town. Around 10% of the shelves actually had product on them, the rest of the store was empty. I would recommend never coming here except for the fact that it’s so bizarre to see an open business with almost no product to sell! Some other poor guy came in right behind me, gave me an inquisitive look (as in, “does this place seriously have nothing on the shelves?”) and walked right out. I followed him. Responses to other reviews mention “supply issues”, which is laughable considering there is a Pet Supplies Plus not even a few miles south on THE SAME HIGHWAY! How does this place stay open? Who would trust a groomer or veterinarian working out of an empty pet store? There should be a documentary about this store.

Took my aussie for full groom. Don't ever take your dog there. Showed groomer the cut we wanted and he completely ignored our wishes My wife cannot stop crying .never going back. Place looks like it is going out of business

Absolutely love this place however it seems like it’s closed. I’ve gone twice and the door is locked the sign on the door. I hope everything gets situated.

I’ve been coming to this location for the past 2 years. Never have I ever seen the shelves so empty. Honestly, I thought this location was becoming more popular. No. It’s a supply issue. I asked one of the employees why the shelves are empty. He said it’s due to the supply issues. To my knowledge, this is a manager matter. Unacceptable. I couldn’t find food for my dog. Keep in mind, I haven’t been able to find my dog food at this location for a WHILE. I’ve been taking my business to the Telfair location, as they have everything. Literally everything. These poor employees. My favorite employee is Mary. She’s been there for a few years. She’s awesome. All of the employees there are. They are so kind and helpful. It sucks that the employees are the ones to suffer from this situation. I hope they don’t close this location because it’s the closest to my house. I hope the owner brings himself together and gets this sorted out. People might be out of jobs in response to this. Hopefully that doesn’t happen. New management should be in place.