Pet Supplies Plus Robinson Township

For pet owners in Robinson Township, Pittsburgh, and the surrounding areas, seeking a local pet store within the 'Pet Store Near Me' category, Pet Supplies Plus located at 1100 Settlers Ridge Center Dr, Pittsburgh, PA 15205, USA, aims to provide a range of products and services for various animal companions. Reachable by phone at (412) 788-4213 or mobile at +1 412-788-4213, this establishment is part of a larger chain of pet supply stores.

Based on the limited customer reviews available, the environment and overall experience at this Pet Supplies Plus location present a mixed picture. One positive aspect highlighted is the availability of certain pets at potentially attractive prices, as indicated by a customer who purchased a corn snake for $25 and was pleased with their pet. This suggests that the store does offer live animals, which can be a draw for some pet owners looking to add a new companion to their family. The same reviewer also noted the presence of another snake in distress, requiring their intervention to alert the staff, which raises questions about the level of animal welfare monitoring within the store.

In terms of services, the reviews specifically mention a grooming appointment. However, the experience described was negative. A customer brought their senior dog in for grooming, and an incident occurred where the dog injured her nail upon exiting the car. While the owner initially considered it a minor issue, the situation escalated when, upon check-in, there was a discrepancy regarding the dog's rabies vaccination records, despite the owner providing proof of up-to-date vaccination. Subsequently, when the minor bleeding from the dog's nail was noticed, the owner was urgently asked to leave and seek veterinary care. The reviewer expressed the opinion that the nail issue could have been easily addressed during a routine nail trim and voiced concerns about feeling unwelcome, speculating that the staff may not have wanted to groom their dog, a Staffordshire Terrier.

The features of Pet Supplies Plus as a chain typically include a wide selection of pet food, treats, toys, bedding, health and wellness products, and accessories for various types of pets, including dogs, cats, birds, reptiles, and small animals. Customers can generally expect to find a broad range of brands and price points to suit different needs and budgets. The presence of live animals, as indicated by the sale of a corn snake, is another feature. Additionally, the availability of grooming services at this Robinson Township location is a notable feature, although the single review provided detailed a negative experience.

Given the limited and mixed nature of the provided reviews, it is challenging to provide a comprehensive assessment of the environment, services, and features of this specific Pet Supplies Plus location. The positive mention of an affordable pet purchase is counterbalanced by concerns regarding animal welfare oversight and a negative grooming experience. Potential customers may find the availability of live animals and grooming services convenient, but the reported issues warrant consideration.

Promotional information for this specific Pet Supplies Plus store in Robinson Township is not included in the provided reviews. However, Pet Supplies Plus as a company often offers various promotions to attract customers. These can include:

• Regular sales flyers and discounts on specific products.
• The Perks Rewards program, offering members exclusive deals and rewards.
• Online promotions and discounts for purchases made through their website or app.
• Local in-store promotions that may vary by location.
• Special offers on services like grooming.
• Price matching policies with other retailers.

Local customers are advised to check the Pet Supplies Plus website, sign up for their email list or rewards program, or contact the store directly to inquire about current promotions, specific details about their grooming services, and their policies regarding live animal care and sales. Visiting the store in person may also provide a better sense of the environment and the overall customer service experience.

In conclusion, the Pet Supplies Plus in Robinson Township offers a local option for pet owners seeking supplies and potentially live animals. While one customer reported a positive experience with a pet purchase, another detailed a negative encounter with the grooming service, raising concerns about animal welfare awareness and customer service in that specific instance. As a chain, Pet Supplies Plus typically provides a wide range of pet products and may have promotional offers available. Local users are encouraged to consider the available feedback and potentially visit the store or contact them directly for more information to make an informed decision about their pet supply and service needs.