Pet Supplies Plus Hollywood

For pet owners in Hollywood, Florida, and the surrounding areas, Pet Supplies Plus Hollywood, located at 4923 Sheridan St, Hollywood, FL 33021, serves as a local "Pet Store Near Me." You can reach them at (954) 985-3400 or their mobile number +1 954-985-3400 for inquiries about their products and services. Pet Supplies Plus is a national franchise of pet stores offering a wide variety of pet-related goods. The Hollywood location likely aims to provide convenience and a broad selection for local pet owners.

To provide an objective introduction to Pet Supplies Plus Hollywood, it's essential to consider the experiences shared by real customers. The available reviews present contrasting viewpoints, highlighting both significant negative issues and positive aspects of the store. These differing perspectives underscore the importance of considering all feedback when evaluating a local business.

One customer shared a profoundly negative experience regarding the quality of pet food purchased at the store and the subsequent customer service encounter. According to the review, the customer bought dog food and later discovered maggots in it, despite storing it in an airtight container specifically designed to prevent pests. The reviewer described the management as rude, lacking common sense, and becoming "nasty" when confronted with the issue. The management allegedly claimed that finding maggots in dog food stored in the back for an extended period was "normal" and even suggested that the pet owner should inspect the food before placing it in a sealed container. The customer was dissatisfied with the lack of resolution, as they were not offered a free replacement bag and felt dismissed when the manager purportedly claimed to be like a veterinarian and assured them nothing would happen to their dog if the contaminated food was consumed. The reviewer expressed further frustration with the manager's dismissive and rude behavior, culminating in the manager throwing the bag of contaminated food back at the customer after the possibility of legal action was mentioned. This review raises serious concerns about product quality control and customer service practices at this location.

In stark contrast, another customer shared a positive experience, stating, "As usual, everybody is so nice and every time I go for one specific thing it is there." This reviewer specifically mentioned purchasing Open Farms brand cat food and having no problems with it. They concluded by expressing their love for the store. This feedback suggests that some customers find the staff at Pet Supplies Plus Hollywood to be friendly and appreciate the store's inventory, at least in some product categories.

Considering these two very different reviews, it is difficult to form a definitive overall picture of Pet Supplies Plus Hollywood. The positive review indicates a potentially pleasant shopping experience with helpful staff and reliable product availability for some customers. However, the negative review details a severe issue with product quality and extremely poor customer service, which is a significant concern for any potential customer. It highlights the risk of encountering substandard products and unhelpful, even confrontational, management.

The environment of a typical Pet Supplies Plus store is designed to be a retail space offering a wide variety of pet supplies. This usually includes aisles organized by pet type (dog, cat, fish, bird, small animal, reptile), with shelves stocked with food, treats, toys, grooming supplies, health and wellness products, and accessories. Many locations also feature live animals for sale, such as fish, small pets, and sometimes reptiles or birds. The cleanliness and organization of the store can vary, and the overall atmosphere is intended to be convenient for pet owners to find their necessities.

The services offered at Pet Supplies Plus Hollywood likely include the sale of live animals (depending on their specific policies and offerings), pet grooming services (such as bathing, nail trims, and potentially haircuts), and possibly self-service dog washes. Staff members are usually available to assist customers in finding products and may offer advice on pet care and nutrition. Some locations also host adoption events in partnership with local animal shelters.

Features of Pet Supplies Plus as a franchise often include a wide selection of products, including various brands and types of pet food, from budget-friendly options to premium and specialized diets. They typically carry a diverse range of toys and accessories for different animals. The potential availability of live animals and grooming services adds to their convenience as a one-stop shop for pet owners. However, the negative review points to a potential lack of quality control for perishable items like pet food and raises concerns about the knowledge and professionalism of the management.

As for promotional information, Pet Supplies Plus as a chain frequently offers various sales, discounts, and loyalty programs. These may include weekly specials advertised in flyers or online, discounts for new customers, and rewards programs for frequent shoppers. To find out about specific promotions at the Hollywood location, local users should check the Pet Supplies Plus website, sign up for their email list, or inquire in-store. They may also have local promotions specific to the Hollywood store.

In conclusion, Pet Supplies Plus Hollywood in Hollywood, FL, operates as a "Pet Store Near Me" offering a range of pet supplies and potentially live animals and grooming services. Customer reviews present a mixed picture, with one praising the friendly staff and product availability, while another details a severely negative experience involving maggot-infested food and rude, unhelpful management. This significant discrepancy suggests that the quality of products and customer service may be inconsistent. Local users should be aware of these contrasting experiences and may want to exercise caution, particularly when purchasing perishable items like pet food. It would be advisable to inspect products carefully before purchase and to be prepared for potentially negative interactions with management should any issues arise. To learn about their specific offerings, services, and any current promotions, contacting the store directly at (954) 985-3400 or visiting the location may provide further insight.