Pet Supermarket

Egg bound birds due to Improper bird housing* I visited this location and noticed immediately male and female Birds house together, specifically budgies. it's breeding season so you would think they would be held separately in this case they are not . Based on the food i saw available for the birds ,the birds likely do not get proper nutrition . They require fresh chop, calcium ,vitamins , ect.for them to easily lay eggs. The proof to support my assumption would be by three eggbound females . I could not capture a picture of the other two unfortunately. I can say that I notified the staff and while I believe the lady I spoke with will do whatever is within her power as a cashier or staff person ,I do not believe that this policy will change as a result of these three birds likely dying. the lady did say they would look into getting them a vet appointment however it would cost them far more than the birds themselves are worth. Pet super market is a business, I do not believe they will pay for vet and take the loss of money. I make this post not to attack this staff person but speaking to Pet Supermarket as a whole and to put them on notice. Hopefully they take better care of the animals they have housed. by simply separating the males and females these three beautiful ladybirds lives could be saved. when a bird becomes egg bound without Veterinary Care it means certain death. many were puffed up at the bottom of the cage which indicates illness or pain this is just very disheartening and unacceptable. We each have a responsibility to speak against this cruelty. Pet super market DO BETTER

As a small business owner I am always short on time. The manager set me up with home delivery for my 5 dogs. It has helped me in so many ways. I do miss the staff though. I go in when I can!

Couldn’t walk through the store. Literally 3 isles were blocked due to all of the boxes and shipment items they had pulled onto the store floor. Staff wasn’t actively putting a shipment out it had just been left for someone to trip over. Terribly managed aquariums. All the tanks had dead fish floating. One of the teenagers there (real dark hair kinda short) is always rude and unhelpful and once told my child not to go near the animals cages when she thought I couldn’t hear her. She found out real quick that I did hear and that I didn’t see a sign saying children weren’t allowed to look at pets for sale. My 9 year old has better class than to act like that. Won’t be shopping or recommending this store to anyone

Infected my entire tank. This store knowingly sold me two fish who had been exposed to parasites. I called to see if I could return the fish. They said they will only do a return once the fish die. The parasite has now contaminated my entire tank. The employee said she knew the fish all had parasites, and that one sick tank affected all of them because they share a filtration system. They sold them and continue to sell them. This store single-handedly destroyed hours and hundreds of dollars I put into my tank. Don’t trust this business.

The manager guy is a great dude but he has a staff that is clueless and actually are kind of rude when something happens as simple as wanting to return an item. They are clueless kids that hate being there. Get the older guy with a beard and glasses. He actually showed up to do what he can for you. The girl with all the face piercings is just going to sigh because you asked her something