Pet Supermarket ico

Pet Supermarket

Pet Store Near MeFloridaVolusia CountyDeLandNorthgate Shopping CenterNorth Woodland Boulevard

1511 N Woodland Blvd, DeLand, FL 32720, USA

4.0

I went to this store looking to buy a fish. There were no cars in the parking lot when I got there and I was the only customer in the store as far as I could tell. I looked through the fish tanks and found the fish I wanted to buy, but could not find the price label for it, so I as two of the store lady employees for help. At first, they gave me a funny look as if they were bothered that I was interrupting the lively conversation they were having. One of them told me that all the fish have a price tag by the fish tank, but I told her that the fish I was looking for didn't have one. Nevertheless, neither one of them bothered to walk the 10 steps it would have taken to go help me and carried on with their conversation. Perhaps it's no wonder why the parking lot was empty. Who would want to shop at a store that has such miserable customer service? I know I won't be going back there ever again.

Marco Cruz
  • Overview
  • (386) 736-7458
  • storelocator.petsupermarket.com

Hours

Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM

Pet Supermarket Introduce

Welcome to the introduction of Pet Supermarket, a pet store located at 1511 N Woodland Blvd, DeLand, FL 32720, USA. Operating within the "Pet Store Near Me" category, Pet Supermarket aims to provide local pet owners with a range of supplies and live animals. Based on recent customer reviews, experiences at this location appear to be varied, with some customers highlighting positive aspects while others report significant issues with customer service.

One customer described the store as "clean" and "friendly," indicating that the physical environment may be well-maintained and generally welcoming. This positive review also specifically mentions observing "happy animals," suggesting that at least some of the live animals in the store are well-cared for. This aspect may be particularly appealing to pet owners who prioritize the ethical treatment of animals and prefer to support stores that maintain good living conditions for their live inventory. This reviewer also states a preference for Pet Supermarket over "big box stores that don't always treat their live animals as well," positioning Pet Supermarket as a potentially better option for those concerned about animal welfare in a retail setting. If this experience is consistent, the environment of Pet Supermarket could be a key draw for certain customers.

However, another customer's experience paints a contrasting picture of the store environment, at least at the time of their visit. They noted an empty parking lot and being the only customer inside, which could suggest periods of low traffic. This might be indicative of broader issues or simply the time of day of the visit. This same customer also reported a negative interaction with two store employees who seemed disinterested in assisting with a price check on a fish. This lack of attentiveness and unwillingness to provide basic customer service could detract significantly from the overall shopping experience and contribute to a less welcoming atmosphere for potential customers.

As a "Pet Store Near Me," Pet Supermarket likely offers a range of services typical of such establishments. These generally include the sale of pet food, treats, toys, grooming supplies, and various accessories for different types of pets, such as dogs, cats, fish, birds, and small animals. The positive review mentions the store catering to "tortoise needs," indicating that they stock supplies relevant to reptile care. The negative review specifically mentions the sale of fish, suggesting that aquatic pets are also part of their live animal offerings. However, the incident with the unpriced fish and the employees' lack of assistance raises concerns about the level of service one might expect when purchasing live animals or requiring product information. To obtain a comprehensive list of the specific services and product categories available at this Pet Supermarket location, interested pet owners in DeLand should contact them directly at (386) 736-7458 or +1 386-736-7458. This will provide the most accurate information regarding their current offerings.

The features of Pet Supermarket in DeLand appear to be somewhat contradictory based on the limited review information. A potential positive feature is their commitment to the welfare of live animals, as perceived by one customer who saw "happy animals." This could be a significant draw for ethically conscious pet owners. Additionally, the fact that they cater to specific needs, such as "tortoise needs," suggests a potentially knowledgeable staff or a dedicated section for certain types of pets. However, a significant negative feature highlighted is the poor customer service experienced by another customer. The disinterest and lack of helpfulness displayed by the employees in assisting with a simple price check could be a major deterrent for potential shoppers. The stark contrast between these two experiences suggests that the quality of service might be inconsistent or depend on individual staff members.

Currently, the provided information does not include any specific promotional details for Pet Supermarket at this DeLand location. Pet store chains often have ongoing promotions, such as discounts on specific brands of food, loyalty programs, or seasonal sales events. To find out if this particular Pet Supermarket is currently offering any special promotions or discounts, local residents are encouraged to contact them directly via phone or visit the store at 1511 N Woodland Blvd, DeLand, FL 32720. They may also have information about any ongoing promotions that are standard across the Pet Supermarket chain. Checking their website or any local flyers might also provide information about current deals.

In conclusion, Pet Supermarket in DeLand, FL, operating within the "Pet Store Near Me" category, offers a retail environment where customers can purchase pet supplies and live animals, including fish and tortoises. While one customer review praises the cleanliness of the store and the apparent good care of the animals, another reports a significant issue with unhelpful and inattentive customer service. This discrepancy suggests that potential customers may have varying experiences at this location. To gain a clearer understanding of the current environment, services, and any available promotions, local pet owners are advised to contact the store directly at (386) 736-7458 or visit the premises. It would be prudent for potential customers to be aware of the mixed feedback regarding customer service when deciding whether to shop at this particular Pet Supermarket location.

Pet Supermarket Photos

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Pet Supermarket Location

Pet Supermarket

1511 N Woodland Blvd, DeLand, FL 32720, USA

Get directions

Reviews

I went to this store looking to buy a fish. There were no cars in the parking lot when I got there and I was the only customer in the store as far as I could tell. I looked through the fish tanks and found the fish I wanted to buy, but could not find the price label for it, so I as two of the store lady employees for help. At first, they gave me a funny look as if they were bothered that I was interrupting the lively conversation they were having. One of them told me that all the fish have a price tag by the fish tank, but I told her that the fish I was looking for didn't have one. Nevertheless, neither one of them bothered to walk the 10 steps it would have taken to go help me and carried on with their conversation. Perhaps it's no wonder why the parking lot was empty. Who would want to shop at a store that has such miserable customer service? I know I won't be going back there ever again.

Feb 10, 2025 · Marco Cruz

It's a clean, friendly store. I prefer it to the big box stores that don't always treat their live animals as well. I saw happy animals here, and that's why it's my place to go to for my tortoise needs.

Mar 21, 2025 · Naomi Starlight

The girl was extremely knowledgeable about reptiles. My child received a turtle from family without the correct set up. She helped us get what we needed.

Mar 23, 2025 · Sher Yevoli

Clean well kept facikity with friendly and knowledge able staff. Well stocked for a large variety of common household pets.

Mar 30, 2025 · Derrick Orberg

I want to show my appreciation for Alexia the store manager at the north deland florida location .I just bought a dog and she has helped us three times in one month with quality products and professional advice each time. I'm a senior and she walked me to the places in the store not just pointing the direction. If you need pet product pet supermarket is the place and Alexia is the person to see!

Feb 22, 2024 · Mark Kurth

Pet Store Near Me