Mumbies

For local residents in Milwaukee, Wisconsin, searching under the category "Pet Store Near Me," Mumbies, located at 313 N Plankinton Ave #213, is a business that has garnered strongly contrasting opinions based on customer reviews, primarily concerning a specific product also named "Mumbies," which appears to be a dog chew. While one customer reports significant safety hazards associated with this product, another describes it as a beloved and long-lasting chew for their dog. This stark division in feedback necessitates a careful and objective introduction based on the available information, highlighting both the potential risks and benefits as perceived by different customers.

One customer issued a serious warning regarding the safety of Mumbies for dogs: "Mumbies are very dangerous for dogs. The wood splinters and breaks in many sharp pieces. One of my dogs got a splinter in her gum. Be very careful!!" This review raises a critical safety concern, indicating that the Mumbies product may have a tendency to splinter into sharp fragments when chewed, posing a risk of injury to dogs, such as splinters becoming lodged in their gums or potentially being ingested. The strong advisory to "be very careful!!" underscores the severity of this reported issue.

This initial negative experience was further compounded by the customer's subsequent interactions with the company: "Update since receiving Mumbies response saying they will reach out privately, they haven’t. I left the same review on their website including pictures and they have deleted it. Mumbies are dangerous!!" This update suggests a lack of follow-through on a promised private resolution and alleges that the company actively removed negative feedback, including visual evidence, from their own website. Such actions, if accurate, raise concerns about the transparency and integrity of the company's handling of customer complaints and product safety issues.

A further update from the same customer states, "Further update I have been blocked by Mumbies on social media for sharing honest feedback. Be very careful with this product and your pets. They will do anything to block a review that isn’t positive." This serious accusation suggests an attempt by Mumbies to suppress negative reviews and potentially mislead consumers about the safety and quality of their product. The act of blocking a customer on social media for sharing their experience further amplifies concerns about the company's approach to feedback and customer relations.

In stark contrast to these alarming reports, another customer shared a positive experience with the Mumbies product: "Astrid (70lb Lab) loves her mumbies! She got a large one for Christmas and by early February we had to order her a new one. We got a couple of the XL ones this time and it seems to be lasting her a little longer. 💖 Usually she gets bored of bones pretty quick but she keeps going back to these ones! I also accidentally made my order reoccurring and they were able to help me get that fixed very quickly." This review indicates that for at least one dog, a 70lb Labrador, the Mumbies chew was well-received and engaging, holding her interest longer than typical bones. The fact that the owner reordered the product suggests satisfaction with its durability (at least in the XL size) and their dog's enjoyment. Additionally, the positive mention of the company's quick and efficient handling of a recurring order issue indicates a positive aspect of their customer service in this particular instance.

Based on these reviews, the primary product associated with Mumbies, a dog chew of the same name, has elicited strongly opposing reactions. One customer describes it as dangerous due to splintering and reports negative experiences with the company's handling of their feedback. Another customer found it to be a durable and engaging chew for their dog and praised the company's assistance with an order issue. The environment of a physical store location, if one exists beyond the online sale of Mumbies, is not described in these reviews. Similarly, information about other potential products or services offered by Mumbies is absent.

The services provided by Mumbies appear to include the sale of the "Mumbies" dog chew product, potentially through an online platform given the mention of reordering and social media interaction. The positive review also indicates customer service support for order-related issues. However, there is no information about services typically found in a physical "Pet Store Near Me," such as grooming, live animal sales, or in-person consultations.

The key features of Mumbies, based on the limited information, are the "Mumbies" dog chew itself, which is described as both dangerous by one user and beloved by another for its lasting engagement. Another potential feature is the responsiveness of their customer service in resolving order-related issues, as highlighted in the positive review. However, the allegations of deleted negative reviews and social media blocking raise serious concerns about the transparency and trustworthiness of the company's interactions regarding product feedback.

There is no specific information about promotional offers or discounts in the provided reviews. Customers interested in purchasing Mumbies would need to visit their website or contact them directly to inquire about pricing and any potential promotions.

In conclusion, for local users in Milwaukee, Wisconsin, searching for a "Pet Store Near Me," Mumbies, located at 313 N Plankinton Ave #213, is a business primarily associated with a dog chew product named "Mumbies." Customer feedback on this product is highly contradictory, with one user reporting significant safety concerns due to splintering and alleging negative experiences with the company's handling of their feedback, including deleted reviews and social media blocking. Conversely, another user found the chew to be durable and engaging for their large dog and praised the company's customer service for order-related issues. Potential customers should carefully weigh these opposing views and exercise extreme caution when considering purchasing "Mumbies" for their pets. Information regarding other products, the store's environment, other services, features, or general promotional information is not available in these reviews.