MAU ico

MAU

Pet Store Near MeFloridaBroward CountyPembroke ParkSouthwest 32 Avenue

2500 SW 32 Ave, Pembroke Park, FL 33023, USA

3.0

DO NOT BUY FROM HERE! I spent $300 on a cat bed september 21st 2023 and what are the odds that it broke YESTERDAY SEPTEMBER 21st and they only have a one year warranty??? THREE HUNDRED DOLLARS for there to be CARDBOARD inside stabilizing everything. My 9 year old cat was on top and fell off… now walking with a limp and the vet doesn’t even open until monday.

mylena cripps
  • Overview
  • (954) 314-2664
  • www.maupets.com

Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

MAU Introduce

When searching for a "Pet Store Near Me" in Pembroke Park, FL, MAU, located at 2500 SW 32 Ave, is a local establishment offering pet-related products. However, recent customer reviews provide critical insights into the quality and durability of at least one of their products, as well as the store's warranty policy. Potential local users should carefully consider these experiences when evaluating MAU for their pet supply needs.

One customer reported a significant issue with a cat bed purchased from MAU for $300 on September 21, 2023. According to their review, the cat bed broke exactly one year later, on September 21, 2024, which coincided with the end of the store's one-year warranty. The customer expressed considerable dissatisfaction with the internal construction of the bed, stating that it was stabilized with "CARDBOARD." This structural weakness allegedly led to their nine-year-old cat falling off the bed and subsequently limping, requiring veterinary attention that was unavailable until the following Monday. This experience raises serious concerns about the durability and value proposition of at least one of MAU's higher-priced items, as well as the adequacy of a one-year warranty for a $300 pet bed.

Another customer shared a different experience, focusing on a cat tree purchased from MAU. They described the product as "pretty, well made, and huge!" However, despite these positive attributes, their cats showed no interest in the cat tree, preferring their old, inexpensive carpeted tree. The customer attempted to entice their cats with catnip and repositioning the tree, but their efforts were unsuccessful. This review, while not negative in terms of product quality or durability, highlights that even seemingly well-made and aesthetically pleasing pet products may not appeal to all pets. It underscores the importance of considering individual pet preferences when making purchases.

Based on the limited information available, it is challenging to provide a comprehensive description of the store's overall environment. The reviews focus specifically on product experiences rather than the ambiance or layout of the physical store. However, the contrasting experiences suggest that MAU might offer a range of products, some of which may be aesthetically pleasing and well-made, while others might have underlying structural issues that affect their longevity.

Similarly, the reviews offer limited insight into the full range of services provided by MAU. As a pet store, it is likely that they offer a variety of pet supplies, potentially including food, toys, grooming products, and other accessories. However, the emphasis in the reviews is on specific furniture items (a cat bed and a cat tree), so we lack information about other potential services such as grooming, pet adoption partnerships, or expert advice on pet care.

In terms of features, the first review indirectly points to a potential issue with the construction and materials used in some of MAU's products, specifically the use of cardboard for structural support in a $300 cat bed. The second review highlights the aesthetic appeal and apparent build quality of a cat tree, suggesting that MAU may offer visually attractive and well-made items alongside those with potential durability concerns. The one-year warranty mentioned in the first review is also a feature of their sales policy, although its adequacy for the price point of some items is questioned by the customer's experience.

There is no information available in these reviews regarding any promotional offers, discounts, or loyalty programs that MAU might have. Customers sharing negative experiences about product durability or lack of pet interest are unlikely to focus on or be aware of any ongoing promotions. Therefore, local users would need to inquire directly with the store to learn about any current special offers.

In conclusion, the recent customer reviews for MAU in Pembroke Park, FL, present a mixed picture. While one customer found a cat tree to be pretty and well-made (though their cats disliked it), another had a significantly negative experience with a $300 cat bed that broke after one year due to cardboard construction, coinciding with the end of the warranty period. This raises concerns about the durability and value of some of MAU's products. Potential local users should be aware of these experiences and consider them when deciding whether to purchase pet furniture or other items from this store. It may be prudent to inquire about the materials used in higher-priced items and to carefully consider the terms of the warranty offered.

MAU Photos

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MAU Location

MAU

2500 SW 32 Ave, Pembroke Park, FL 33023, USA

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Reviews

DO NOT BUY FROM HERE! I spent $300 on a cat bed september 21st 2023 and what are the odds that it broke YESTERDAY SEPTEMBER 21st and they only have a one year warranty??? THREE HUNDRED DOLLARS for there to be CARDBOARD inside stabilizing everything. My 9 year old cat was on top and fell off… now walking with a limp and the vet doesn’t even open until monday.

Sep 22, 2024 · mylena cripps

It’s pretty, well made, and huge! But our cats hate it and would much rather have their cheap carpeted tree back ;-(. We’ve slathered this in catnip, moved it all over, but they are completely unimpressed. They came from my shelters and still have beer taste :-).

Dec 25, 2023 · Victoria Boyd

I LOVE our cat tree!! It's so beautiful and so sturdy!! All three of our fur boys love it too!

May 02, 2023 · Cally Hamman

Incredible company! I ordered the Cento and had a minor issue with the assembly. After emailing support, I recieved a response within minutes and a new part was on the way. Truly some of the best customer service I have received in a long time. The quality of this product meets every condition of the "luxery" definition and my cats love it! Without it even being fully assembled both of my cats immediately took to the baskets and wouldn't budge. This is definitely a company I would recommend again, and again.

Sep 29, 2022 · Forrest Rousseau

One of my best ever retail experiences! I worked directly with Mau Pets and ordered the Leone in grey. This is the Rolls Royce of Cat Trees. We call it Cairo's Penthouse. The tree arrived perfectly packaged and beautifully presented within days of order. Construction is easy to follow. Cairo is approximately 8 weeks old but loves playing with the lower levels. The design is organic and will compliment any interior. Instructions are excellent. US made! Local Company and love the California Tree Certificate. You will not regret this purchase on any level. Julie from Fort Lauderdale

Oct 06, 2020 · benjamin olive

Pet Store Near Me