LAX Aquarium

Wish I could leave 5 stars because the variety And cleanliness of this place is great! However staff is not knowledgeable they sold me a chocolate chip star fish along with some smaller fish. Few days later most of the fish started dying. I was working and couldn’t get back to swap the dead fish they said I only had 2 days to change the fish. I had them frozen so I can take them so they can see they died within the week. Anyway long story short they didn’t offer any discounts on water tests either. Another thing to add I find out the starfish is actually carnivorous and eats the small fish! I personally picked up the starfish after one fish was left and it had it in its mouth already dead. they never mentioned the starfish feeds on smaller fish. so I spent about $150 on those fish for them to all die. I love the starfish though I plan on keeping it but now that I know it’s carnivorous I won’t be buying expensive fish for it to eat. Anyway I will probably go to another saltwater fish store next time where the staff is more knowledgeable.

I reached out multiple times over several days requesting a quote to move my aquarium, but unfortunately, I never received a response from Chris, the owner. I'm extremely disappointed by the lack of communication. Even if he isn't taking on new jobs at the moment, a simple courtesy call or message to let me know would have been greatly appreciated. I even called during the hours his employees suggested, yet still received no response. Good customer service is about keeping potential clients informed, and this experience was frustrating. To the response below: It’s disappointing to see that there was time to respond to this, but not a few minutes to assist a potential customer. It sends a clear message about how new customers are valued.

Love this place, great attention to their guests, they answer every question with a good attitude, nice environment, they have everything for the care of my aquarium. l like to visit it every time I have the opportunity.❤️

I bought some fish on Sunday. While there, I asked to see the fish be fed to make sure they were eating. They told me they couldn't because it wasn't time yet. It was around 4pm. Even though there was a sale, I still spent over $200. Less than 24 hours later with fully drip acclimation and placed inside an acclimation box inside my 180, 2 of the 5 fish have died. One of the fish was in a separate 90 FOWLR tank. I called the store for the arrive alive policy or guarantee, and was told that it doesn't apply because of the sale. I wish to see this in writing. Had I known this, I would have avoided the hour trip there and hour trip back. Truly disappointed.

Wow!!! Amazing place to shop for aquarium products. They have Tanks, Stands, Filters, Connectors, decoration, sand, rocks, and plenty of fish. Fresh water fish and Salt water fish aswell as corals and much more.