Insect Kits

Welcome to Insect Kits, located at 1805 Scherer Pkwy C, St Charles, MO 63303, USA. For individuals in St. Charles and the surrounding areas looking for a specialized 'Pet Store Near Me' that focuses on insects and related supplies, Insect Kits aims to serve this niche market. You can contact them at (314) 754-8715 or their mobile number, +1 314-754-8715.

Based on the limited customer feedback available online, there are significant concerns regarding the service provided by Insect Kits. One customer reported receiving only half of their order and expressed frustration with the company's lack of communication, stating that Insect Kits "refuses to answer any emails or phone calls/messages to even be able to speak with them." This same customer also mentioned the cost, indicating they paid extra for fast shipping and a warm pack, leading to a perceived high cost relative to what they received ("literally over a dollar and ant"). They strongly advised others not to buy from this establishment. This review was repeated verbatim, suggesting a consistent negative experience for at least one customer.

Given the nature of the product – "Insect Kits" – it can be inferred that the primary offering of this store is kits and supplies related to keeping or studying insects, potentially including ants, as mentioned in the review. The services would likely involve the sale and shipping of these kits and supplies. The fact that a customer paid for "shipping fast and with warm pack" indicates that they do offer shipping, and perhaps different shipping options based on the needs of the insects being transported, such as temperature sensitivity. However, the negative review casts doubt on the reliability of this service, particularly concerning order fulfillment and customer communication.

The primary feature that can be identified is the specialization in insect-related products, setting it apart from more general pet stores. The mention of "ants" in the negative review suggests that they may offer ant farms or ant-keeping supplies. However, the severe lack of positive feedback and the explicit warning from a customer make it difficult to ascertain other positive features. The apparent difficulty in contacting the company after a problem arises is a significant negative feature highlighted by the review.

Currently, there is no information available regarding any promotional offers or the general environment of the physical location, if one exists for retail customers. The reviews focus solely on issues with an online order and the subsequent lack of communication. Therefore, it is not possible to provide details about the store's ambiance or any special deals they might be running. Potential local customers might consider contacting them directly to inquire about their products and any current promotions, keeping in mind the negative feedback regarding responsiveness.

In summary, Insect Kits, located in St. Charles, MO, appears to specialize in insect-related kits and supplies. However, the very limited customer feedback available is overwhelmingly negative, citing issues with incomplete orders and a complete lack of response to communication attempts. For local users searching for a 'Pet Store Near Me' that deals with insects, Insect Kits is an option to be aware of, but the strong negative review regarding their online service and communication should be carefully considered. Without further information, it is challenging to provide a balanced introduction. Potential customers may want to proceed with caution and perhaps attempt to contact them directly before placing an order.

For those in the St. Charles area interested in insect kits and supplies, Insect Kits at 1805 Scherer Pkwy C is geographically local. However, the online feedback raises serious concerns about their order fulfillment and customer service. If you are considering purchasing from them, it might be prudent to try and establish direct contact to discuss your needs and their current practices, given the reported issues with communication.

When looking for a 'Pet Store Near Me', reliability and good customer service are often key factors. The available review for Insect Kits paints a picture of significant shortcomings in these areas. While they may offer the specific products you are looking for, the reported experience of a customer who received an incomplete order and could not get in touch with the company is a serious red flag. Local customers might want to weigh this information carefully before deciding to engage with this business.

In conclusion, Insect Kits in St. Charles, MO, is a specialized pet store focusing on insect-related items. However, the online feedback indicates potential problems with order accuracy and customer communication. Individuals seeking a 'Pet Store Near Me' for insect supplies should be aware of this feedback and consider it when making their purchasing decisions. For more information, you can try contacting them at (314) 754-8715, keeping in mind the reported difficulties in reaching them.