Critter Connection

Welcome to Critter Connection, your local "Pet Store Near Me" located at 154 US-25E, Newport, TN 37821, USA. You can reach them at (423) 613-5000 or their mobile number +1 423-613-5000. Based on customer reviews, Critter Connection appears to be a well-regarded small, local business that prioritizes customer service and the health of its animals.

One customer who purchased three guinea pigs described them as "perfect" and appreciated the staff's knowledge in determining their sex to avoid issues. This suggests that Critter Connection offers small animals and has knowledgeable staff who can provide helpful information to customers. The same review noted that the store was "a little messy" due to a pot-bellied pig roaming around, which indicates a possibly unique and perhaps more informal environment compared to larger chain stores. The customer expressed a desire to buy the pig, suggesting the store might occasionally have less common pets available.

Another customer shared a long-term positive experience, mentioning that they drive from Greeneville to shop at Critter Connection, even after a change in ownership. This speaks volumes about the store's appeal and the quality of service provided by both the old and the new owners. This reviewer consistently found the prices to be affordable, which they greatly appreciated, highlighting a key feature of Critter Connection as a local alternative to larger corporations like PetSmart or Petco, which are perceived as having higher prices. They rated their experience a perfect 10/10, stating they have never had a bad experience and have become loyal customers.

This loyal customer also praised the new owner as "very kind, knowledgeable and helpful," echoing the sentiment about the previous owner. Importantly, they noted that all animals and even feeders obtained from Critter Connection have always been in great health. This is a crucial aspect for any pet store and a significant positive feature highlighted by this reviewer. They also offered a balanced perspective on negative reviews, suggesting that issues like sick or dead fish can naturally occur even in well-managed stores, especially for a smaller operation with fewer staff. The reviewer commended the store for doing a "wonderful job" managing a large number of animals with limited staff and mentioned that the store now accepts cards, which was a welcome change from a previous cash-only policy.

Based on these reviews, the environment of Critter Connection seems to be that of a local, possibly slightly informal pet store with a diverse range of animals. The presence of a roaming pot-bellied pig suggests a more unique and perhaps less sterile atmosphere than a large chain. While one review mentioned it being "a little messy," the overall impression from the other review is positive, emphasizing the care for the animals and the helpfulness of the staff.

The services offered by Critter Connection likely include the sale of various pets (such as guinea pigs and potentially others, including fish, reptiles, and possibly even farm animals like a pot-bellied pig on occasion), as well as the sale of feeders for other pets. The knowledgeable staff can provide information on the care of the animals they sell, as evidenced by their ability to determine the sex of the guinea pigs for a customer. The recent adoption of card payments is also a notable service improvement.

Key features of Critter Connection, as highlighted by the customer reviews, include:

• Knowledgeable and kind staff (both past and present owners).
• Affordable prices compared to larger pet store chains.
• Healthy animals.
• A willingness to help customers.
• A potentially unique environment with a diverse range of animals.
• Acceptance of card payments.

There is no specific promotional information mentioned in the provided text. To learn about any current promotions, sales, or special offers at Critter Connection, you would need to contact them directly via phone or visit their store.

For local users in Newport, TN, and the surrounding areas looking for a "Pet Store Near Me," Critter Connection appears to be a highly recommended option. The positive feedback regarding the staff, prices, and the health of the animals suggests a reliable and customer-friendly business. If you are looking for small pets, feeders, or simply a local pet store that values its customers, Critter Connection might be the perfect place for you.

To get the most up-to-date information on the types of animals they currently have, the supplies they sell, and any ongoing promotions, please contact Critter Connection at (423) 613-5000 or +1 423-613-5000, or visit their location at 154 US-25E, Newport, TN 37821, USA. The positive experiences shared by other customers indicate that you are likely to receive helpful and friendly service.