B.T.J.'s Jungle

I had gotten a baby cockatiel from here for my daughter’s 4th birthday, unfortunately had a devastating loss to her after six months that left my daughter and I heartbroken immensely. She was by far the sweetest bird I have ever owned my daughter would read books to her and walk her around on her shoulder. I went down to speak to a manager as I couldn’t understand why or what went wrong. Jennifer helped me and took a look at her. She ended up helping us out and showed us another cockatiel as my daughter couldn’t bare not having one at home. I can’t thank Jennifer for her kindness and helpfulness in such a tragic time. Animals become family. I thank you from the bottom of my heart for making my little girls day again and we walked out with more knowledge on greens to give them especially when they are so young❤️ so many negative reviews I’m seeing so this deserved to be posted. Jennifer was kind and caring it goes a long way. Thank you again ❤️

Place is an absolute mess. Flys everywhere, the smell is awful, the floors look dingy and dirty. Not to mention their outrageous prices! BTJ was a go to spot for our pet needs through the years, but the place has gone downhill! They’ve lost a longtime loyal customer! I’m surprised this place is even still open honestly. It’s looked the exact same for the past 10 years.

btj’s jungle does not even deserve one star. it is by far the worst pet store i have ever visited in terms of animal welfare, neglect and overall filth. to start - we have unsupervised macaws climbing on top of rabbit cages, given the opportunity to defecate into the cages as well as potentially biting customers who approach them. on top of that, there was a completely unsupervised rabbit hiding underneath a shelf. given the fragility of rabbits, why on earth would anyone decide it’s a good idea to leave one unattended with the potential to be (accidentally) harmed by customers (ex. small children). furthermore, the entire fish area was deplorable and quite honestly just filthy. the beta fish essentially left to die in small plastic cups (literal plastic grocery store cups) with disgusting water was a concerning sight, yet a clear example of willful neglect on behalf of btj’s jungle. the open coca-cola cans on top of the tanks also speaks for itself. now moving on to the absolute worst part of the store - the abysmal reptile area in the back. i’m not sure what’s worse, the multiple feeder rats and mice kept in extremely crowded 10 gallon tanks or the sheer condition of the snakes. aside from the multiple ball pythons kept piled on top of each other (no hides or enrichment provided whatsoever), the blood python kept in a tank crammed in the corner of the room looked to be on the verge of death. from the extremely poor conditions of the tank to the overall condition of the snake, it’s clear btj’s jungle simply does not care about the welfare of any of its animals. the standard of care here is truly below the bare minimum and i can only hope their day comes soon and they are shut down for good. definitely will be reporting them.

This place is an absolute NIGHTMARE for the poor animals forced to reside there. The Rat and Mice, both for feeding and for pet ownership are kept in small tanks, without proper ventilation, no clean water or food, with up to 30 animals crammed into a 2ft length tank. The other area were just as deplorable. The floor have animal feces and detrius on them. The entire store had flies and maggots. The reptile ranks were filthy and the reptiles themselves were on the verge of death. Will be reporting to the ASPCA

Staff is amazing. They have everything you would want for your pet. If you bring a little you can see there awesome collection of parrots & birds on display.