
Animal Kingdom
Pet Store Near MeArizonaPima CountyTucsonTucson MallNorth Oracle Road
Mall, 4500 N Oracle Rd, Tucson, AZ 85705, USA
4.0
We bought our beautiful golden retriever, Lucy, from Animal Kingdom at the Tucson mall. I used to think, wow, who in their right mind would pay those kinds of prices for a dog, but alas, here I am. Lucy is an amazing dog. She gets along well with our 3 pugs, and I don’t regret my purchase one bit. The staff members were very kind and helpful. The reason why I am giving a 3 star review is because when we brought her home, we soon found out that she had Giardia. I understand that these things happen, but when paying that kind of a price, you expect your pet to be in tip top shape. I think that the dogs should be tested for disease before being sent home. Even with our best attempt at separating her from our other dogs and cleaning nonstop, all of them got it. And it is a very difficult thing to get rid of. We were issued a reimbursement check for her medical expenses, but not for our other dogs (which I knew I was in the contract that I signed). We also were only reimbursed for the fecal exam and medication. Corporate would not reimburse us for the probiotics and prescription puppy food, which I thought was unfair because our vet felt that those were necessary parts of her treatment. We love our new family member dearly, but all I’m saying is that when you pay a premium price, you expect a pet that has been tested and examined for disease. In our case, we ended up paying significantly more due to the medical expenses of our other dogs who were infected by her.
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- (520) 408-1750
- www.animalkingdomaz.com
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Welcome to Animal Kingdom
For pet lovers across Arizona, especially those in Tucson dreaming of welcoming a new furry family member, Animal Kingdom at the Tucson Mall presents a prominent option. This local pet store specializes in offering puppies and other animal companions, serving as a direct point of contact for individuals and families looking to expand their households. Located conveniently within a popular shopping destination, Animal Kingdom provides a unique avenue for finding a new pet, distinguishing itself from shelters or rescue organizations by offering animals for direct purchase.
In a state where pets hold a special place in many homes, whether they're enjoying a desert hike or providing companionship in daily life, the decision to bring a new animal into the family is significant. Animal Kingdom aims to facilitate this process, providing a curated selection of puppies and other pets, allowing prospective owners to interact with animals before making a commitment. This direct interaction, as highlighted by customer experiences, includes the opportunity to "meet them" and play, which can be an invaluable part of the decision-making process for future pet parents.
The staff at Animal Kingdom frequently receives praise for their kindness, helpfulness, and extensive knowledge. Employees like Andrew are noted for providing "lots of info on the dog we played with, and also how they run things." This dedication to customer education and support helps to guide individuals through the process of choosing a pet, ensuring they are well-informed about the animal's needs and the store's practices. Such personal attention contributes to a positive experience for many visitors, even those who aren't immediately able to take a pet home.
However, it is equally important for local Arizona residents to be aware of all aspects of the purchasing experience, as reflected in customer feedback. While the joy of acquiring an "amazing dog" like Lucy, a golden retriever, is undeniable, some customers have shared experiences regarding post-purchase health concerns. Instances of pets, like Lucy, being diagnosed with conditions such as Giardia shortly after coming home, highlight the importance of understanding the health guarantees and aftercare support provided. While Animal Kingdom has provided reimbursements for medical expenses in such cases, the full scope of financial and emotional impact on other household pets also contracting the illness can be a significant consideration for potential buyers. This candid feedback underscores the need for thorough communication and understanding of the contract terms before making a premium purchase.
This article will delve into the specifics of Animal Kingdom at the Tucson Mall, providing a detailed overview for Arizona residents. We'll cover its location and accessibility, the types of pets and potential services offered, key features and highlights (including staff interactions and the animal selection), information on promotions or purchase policies, and essential contact details. Our aim is to provide a comprehensive and factual guide to help local pet owners make informed decisions when considering Animal Kingdom for their next beloved companion.
Animal Kingdom is conveniently located within the Tucson Mall, specifically at 4500 N Oracle Rd, Tucson, AZ 85705, USA. This placement within a major shopping mall offers several significant advantages for accessibility and convenience for locals in Tucson and surrounding areas.
The Tucson Mall is a well-known landmark and a hub for commercial activity in North Tucson, making it easy to find and reach from various parts of the city. North Oracle Road is a primary arterial road, ensuring excellent connectivity to other major thoroughfares. The mall itself provides extensive parking facilities, meaning customers will generally find "plenty of parking" without much hassle, which is a key convenience, especially when potentially transporting a new pet.
Being located inside a mall also means that visitors can combine their trip to Animal Kingdom with other shopping, dining, or entertainment activities, making it a multi-purpose destination. Public transportation via Sun Tran bus routes also services the Tucson Mall, offering an alternative for those who prefer not to drive. This strategic and accessible location contributes significantly to Animal Kingdom's ability to attract and serve a wide customer base within the 85705 zip code and the broader Tucson metropolitan area, making it a prominent option for those looking to acquire a new pet.
Animal Kingdom primarily operates as a pet retail establishment focusing on the sale of live animals, particularly puppies, along with necessary initial supplies. Based on customer reviews, here are the core "services" and offerings:
- Sale of Puppies: This is a primary focus, offering various breeds of puppies, including Golden Retrievers, as mentioned by customers. They provide an opportunity for prospective owners to interact with puppies prior to purchase.
- Sale of Other Pets: While puppies are highlighted, they also offer other animal companions, though specific types beyond dogs are not detailed in the provided reviews.
- Initial Pet Supplies: Typically, when purchasing a pet, they would offer or recommend essential starter supplies such as food, bowls, collars, leashes, and bedding.
- Information and Guidance on Pet Care: Staff members are noted for providing "lots of info on the dog we played with, and also how they run things." This includes advice on the specific dog's characteristics and the store's practices.
- Meet and Greet Opportunities: They are "very kind about letting you meet them" (the animals), allowing potential buyers to interact and play with the puppies and other pets before making a decision.
- Health Guarantees and Reimbursement Policy: As evidenced by a customer's experience, Animal Kingdom has a policy for reimbursement of medical expenses if a purchased pet is found to have certain health issues post-purchase (e.g., Giardia). The specifics of this policy would be outlined in their purchase contract.
It's important to note that, as a pet store primarily focused on sales, they typically do not offer services like grooming, boarding, or extensive veterinary care on-site beyond initial health checks and the mentioned reimbursement policy.
Animal Kingdom in the Tucson Mall stands out with several key features and highlights, as well as some aspects that prospective customers should be aware of:
- Opportunity to Interact with Puppies: A significant highlight is the ability for customers to "meet them" and play with puppies and other pets before making a purchase decision. This hands-on interaction is invaluable for choosing a compatible companion.
- Kind and Knowledgeable Staff: Customers consistently praise the staff for being "very kind and helpful" and providing "lots of info" on the animals and store operations. Employees like Andrew are specifically noted for their helpfulness, enhancing the customer experience.
- Variety of Puppy Breeds: While specific breeds aren't fully listed, the mention of Golden Retrievers and Pugs suggests a selection of popular dog breeds that appeal to various family preferences.
- Reimbursement Policy for Health Issues: The store has a policy to reimburse medical expenses for certain health issues (like Giardia) found post-purchase, offering a level of assurance to buyers.
- Convenient Mall Location: Being situated within the Tucson Mall offers easy accessibility, ample parking, and the ability to combine pet shopping with other errands or leisure activities.
However, based on customer reviews, it's crucial to acknowledge potential areas for consideration:
- Premium Pricing: Customers note that the prices for pets can be on the "premium" or higher side, which sets an expectation for the quality and health of the animal upon purchase.
- Post-Purchase Health Concerns: One detailed review highlights an instance where a puppy purchased had Giardia shortly after coming home, leading to significant medical expenses not just for the new pet but also for other existing pets in the household. While reimbursement was issued for the purchased pet's fecal exam and medication, lack of reimbursement for probiotics, prescription food, and treatment of other infected household pets was a point of dissatisfaction, suggesting the need for thorough understanding of their health guarantee contract.
- Expected Pre-Sale Testing: For a premium price, customers "expect your pet to be in tip top shape" and "tested and examined for disease" before being sent home. The Giardia incident suggests this expectation may not always be fully met.
Given that Animal Kingdom primarily deals with the sale of live animals, particularly puppies, their "promotions" or "special offers" are often structured differently than a typical pet supply store. While direct price reductions on individual animals might be less common, they typically focus on aspects related to the purchasing process and support:
- Health Guarantees/Reimbursement Policy: As evidenced by customer reviews, a significant "offer" is their policy to reimburse medical expenses for certain health conditions (like Giardia) diagnosed shortly after purchase. This provides a financial safeguard for new pet owners, though the specifics of what is covered (e.g., vet visits, medication, but potentially not all related expenses like probiotics or treatment for other household pets) are defined by their contract.
- Financing Options: It is common for pet stores selling at "premium prices" to offer financing options through third-party providers, allowing customers to pay for their new pet over time. While not explicitly stated, this is a common "special offer" in this segment.
- Bundled Starter Kits/Discounts on Supplies: When purchasing a new puppy, Animal Kingdom may offer bundled starter kits (e.g., initial food, crate, toys) at a discounted rate, or provide coupons for future purchases of supplies.
- Customer Service and Information: While not a monetary discount, the "kind and helpful" staff who provide "lots of info" serve as a valuable "offer" by making the complex decision of getting a new pet easier and more informed.
For detailed information on their health guarantees, specific financing options, or any current offers related to pet purchases, potential buyers in Arizona should directly contact Animal Kingdom or inquire in person at their Tucson Mall location. It is always advised to thoroughly review any contracts or policies before committing to a purchase.
For those in Tucson, Arizona, and the surrounding areas interested in Animal Kingdom at the Tucson Mall, here is the essential contact information:
Address: Mall, 4500 N Oracle Rd, Tucson, AZ 85705, USA
Phone: (520) 408-1750
Mobile Phone: +1 520-408-1750
Prospective customers are strongly encouraged to use the provided phone numbers to inquire about available puppies and other pets, understand the purchasing process, ask about health guarantees, or confirm store hours within the Tucson Mall. Given the significant investment involved in purchasing a pet, direct communication is vital. A visit to the mall location allows for direct interaction with the animals and staff, providing a firsthand understanding of their operations and the temperament of the available pets.
For locals in Tucson, Arizona, Animal Kingdom at the Tucson Mall holds a unique position as a suitable option for those looking to bring a new puppy or other pet companion into their home. While the decision to purchase a pet is deeply personal and multifaceted, several aspects of Animal Kingdom cater directly to the needs and preferences of local residents.
Firstly, the ability to directly interact with puppies and other animals before purchase is a significant draw. Many Arizona families prefer to meet and play with a potential new family member to assess temperament and compatibility. Animal Kingdom facilitates this hands-on experience, which is invaluable for ensuring a good match. This personal interaction can often lead to a stronger bond from the outset, as evidenced by the heartfelt connection customers form with their new pets like Lucy, the golden retriever.
Secondly, the convenience of its location within the Tucson Mall makes Animal Kingdom highly accessible for a large portion of the local population. Residents can easily integrate a visit to the pet store into their broader shopping trips, saving time and simplifying logistics. Ample parking and well-known routes to the mall contribute to a hassle-free experience, a major plus for busy Arizona households.
Furthermore, the staff's noted kindness, helpfulness, and extensive knowledge are crucial assets. For locals, especially those who may be first-time pet owners or seeking specific breed information, the guidance provided by employees like Andrew can be instrumental. This commitment to informing and supporting customers through the acquisition process fosters a sense of trust and provides valuable pre-purchase education, setting families up for success with their new companions.
While the premium pricing and potential for post-purchase health concerns (and the associated financial implications for multi-pet households) are important considerations for locals, Animal Kingdom's willingness to offer reimbursement for specific medical expenses demonstrates a commitment to resolving issues. For those who prioritize the immediate availability of a puppy from a retail setting and value the opportunity for direct interaction, this Petco location provides a structured avenue for welcoming a new, beloved family member into their Arizona home. Understanding their policies thoroughly and asking detailed questions will empower locals to make the best decision for their specific circumstances.
Animal Kingdom Photos










Animal Kingdom Location
Mall, 4500 N Oracle Rd, Tucson, AZ 85705, USA
Reviews
We bought our beautiful golden retriever, Lucy, from Animal Kingdom at the Tucson mall. I used to think, wow, who in their right mind would pay those kinds of prices for a dog, but alas, here I am. Lucy is an amazing dog. She gets along well with our 3 pugs, and I don’t regret my purchase one bit. The staff members were very kind and helpful. The reason why I am giving a 3 star review is because when we brought her home, we soon found out that she had Giardia. I understand that these things happen, but when paying that kind of a price, you expect your pet to be in tip top shape. I think that the dogs should be tested for disease before being sent home. Even with our best attempt at separating her from our other dogs and cleaning nonstop, all of them got it. And it is a very difficult thing to get rid of. We were issued a reimbursement check for her medical expenses, but not for our other dogs (which I knew I was in the contract that I signed). We also were only reimbursed for the fecal exam and medication. Corporate would not reimburse us for the probiotics and prescription puppy food, which I thought was unfair because our vet felt that those were necessary parts of her treatment. We love our new family member dearly, but all I’m saying is that when you pay a premium price, you expect a pet that has been tested and examined for disease. In our case, we ended up paying significantly more due to the medical expenses of our other dogs who were infected by her.
Mar 25, 2025 · Olivia KleinThe staff is always lovely and the puppies seem very well taken care of! Andrew helped us out and provided lots of info on the dog we played with, and also how they run things. I'm not able to get a dog of my own at the moment but they're very kind about letting you meet them.
Jun 09, 2025 · Caitlin Jo PepeWe recently bought our Dalmatian Pongo from Animal Kingdom and it was the BEST experience ever!! Evan was our salesperson…he was patient, knowledgeable and an absolute professional through our transaction. I was impressed at how clean and organized the store was. The employees were beyond helpful and made us feel so special for giving Pongo a new home. I highly recommend Animal Kingdom of Tuscson for all of your puppy needs! Thank you again Evan, we are so incredibly happy with our new boy 🐕💙
May 31, 2025 · Sondra KehneWe had a great experience with Roxane adopting our new puppy. They gave lots of advice and continued support and even have a vet on duty.
Jan 09, 2025 · Haley BurnellWe loved working with Animal Kingdom!!! After deciding upon getting a Cavapoo, my wife and I looked to see if there were breeders in Arizona. The internet search lead us to Animal Kingdom. We had seen a puppy in Tucson that we liked and contacted the site. We talked to Roxanna there who gave us information about the pup and was kind enough to send us pictures. Well, unfortunately, the puppy sold an hour later, we were sad, but Roxanna told us that more puppies would be coming soon from the breeder. If it wasn't 2 days later that we received a text from her with pictures of the new arrivals. We immediately called her and she set-up a time for us to spend time with the new puppies. With her help, we were united with the puppy of our dreams. I can't tell you enough how much she was a delight to work with through the entire process of finding our puppy and explaining all of the details and paperwork associated with our purchase. She even made herself available after the sale for any questions that we had exhibiting excellent customer service. If you are thinking of getting a puppy, Roxanna is your go-to-person! Thank you so much!
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